I got a virus in my email on my IPAD the date was of the email was from 1969.  It started mutlipling and them wied out all my email accounts it seems to just be locked.  I just get a blank screen in email.  What do I do?

My IPAD 2 got a virus in my email.  The date of the email was from 1969.  It started mulltipling and just wiped out all my email accounts.  I just get a blank screen in email and it apears to be locked.  What can I do?

It's not a virus.
Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app completely : from the home screen (i.e.not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Similar Messages

  • Iphone 4s wont power on, im just getting a blank screen with battery charging on front screen

    iphone 4s wont power on, im just getting a blank screen with battery charging on front screen>>>>becouse it is after damage water

    At Apple Store, if you have AppleCare +, replacement iPhone 4S costs $50, if no +, then it will cost $199. Either your battery is faulty, the power management is faulty, or the charging port is faulty, or all three. Start with battery replacement. If still problem, then try charging port with flex cable replacement. If still problem, then it is very complex fix or no fix at all possible.

  • I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

    I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

    Hi, iTunes Store Help 12. 
    Thank you for visiting Apple Support Communities. 
    Here is an article I would recommend going through when experiencing issues with the iTunes Store. 
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Cheers,
    Jason H. 

  • I just upgraded to the latest software for my pages.  When I opened an old document it stripped out all the images I had in my tables.  How do I get them back

    I just upgraded to the latest software for my pages.  When I opened an old document it stripped out all the images I had in my tables.  How do I get them back

    Don't save. Close the documents.
    Pages '09 should still be in your Applications/iWork folder.
    Pages 5 will damage/alter older files, something Apple didn't tell its users.
    Pages 5 is a severely stripped down version with over 90+ features removed.
    We recommend trashing/archiving Pages 5 after Exporting any files you may have saved back to Pages '09.
    Also rate/review Pages 5 in the App store.
    Peter

  • When I click on a picture to enlarge - on many websites - I just get a blank screen. Please help. AJB

    When i left click on a picture to enlarge on many websites - I just get a blank screen. when I centre click on that same picture it gives me an (untitled) - in the tab and the following (as an example) in the top bar
    javascript:openScreenWin('smallscreen',%20'/DesktopModules/SimpleGallery/SlideShowPopup.aspx?PortalID=55&ItemID=6695&Border=White&sb=Name&sd=ASC',%20645,%20560);
    Is it a Firefox problem or a Java problem and does anyone know how to correct it please ? AJB

    To avoid confusion: http://kb.mozillazine.org/JavaScript_is_not_Java
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • After logging on you yahoo this am, my calendar and notepad are gone. When I click on them I just get a blank screen. I am not very computer literate and need help getting them back.

    When I usually go into yahoo mail, there is an icon at the top left hand side to access my calendar and notepad. They are both gone, but there is a field in the bottom left corner that has the buttons. When I click on either one, I just get a blank screen. I've not updated by Firefox to a new version and can't imagine what happened overnight.

    This sounds more like it's a temporary problem with Yahoo's mail website. My advice at this point is to see if this fixes itself within a few hours. If not, please come back (actually, do come back regardless and let us know if your problem is solved).

  • My email isn't working on my ipad I just get a blank screen when I tap on mail

         My e-mail isn't working on my iPad2 I just get a blank screen when I tap the mail icon. I had e-mail for the first 2 days I had my iPad then it disappeared I don't know what happened.                          

    try to quit the mail application in the multitasking feature. if this does not work try to reset the device manualy by pressing the home and power button until it powers off and restarts with the apple logo.

  • 3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please

    3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please

    I took the iPod to the local Apple shop. The guy put the iPod onto a docking station and checked it - answer "connections are OK". I have used the link before but have not gone through all its suggestions (although picked on the most relevant ones). I may have to go back. Thanks again for your suggestions

  • I just got the iphone 6 and it has shut down on me 6 times this morning on its' own. I get a red screen, then the phone shuts down. HELP

    I just got the iphone 6 and it has shut down on me 6 times this morning on its' own. I get a red screen, then the phone shuts down. HELP. It started to happen out of nowhere. The screen goes red, and it shuts down. I manually restart it - and it shuts down again.

    absolutely the same issue with apple logo / red screen and looping on iPhone 6 16gb purchased 3 days ago in Moscow. first i was so happy to have it and now its a brick. also noted the brightness drop outs 1 day before it started. after chatting with apple support:
    - we've tried to go for recovery with iTunes. didn't work
    - advised on go for warranty replacement by Apple Support chat
    - found local Apple Service Provider. gonna go tmrw.

  • TS3297 Open iTunes and just get a blank screen. All other apps working.

    When I open iTunes Store I just get a blank screen. All other apps working fine.

    Hi there,
    You mentioned you used the Cleaner Tool to uninstall everything, but still have Adobe App Manager (AAM) installed? Please try running the Cleaner Tool again (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
    Remove all CC files and be sure to uninstall AAM.
    Then download the CC Desktop App here: https://creative.adobe.com/products/download/creative-cloud
    After you launch the desktop app, use the Apps panel to install the programs you need.
    -Britt

  • Snow leopard on shut down doesn't completely turn off computer I just get a blank screen but the curser is still live

    I have just installed snow leopard on my Mac Pro (v10.5.8) on trying to shut down on the apple menu it doesn't completely turn off computer, I just get a blank screen but the curser is still live and I have to hold down the power button to force a shut down.

    Try quitting all applications before shutting down. One may be hanging and preventing a normal shutdown.

  • Hi Guys,  I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out

    Hi Guys,
    I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out as this web-site has been payed for by my client.
    Alex

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT204053 My husband and I share music in one itunes account for  both of our iphones. We just got the new iphone 5s's and iin  ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for  pictures, cont

    My husband and I share music in one itunes account for  both of our iphones. We just got the new iphone 5s's and iin  ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for  pictures, contacts etc

    You can have one icloud account and a different itunes account on the phone. I have my icloud account and a shared itunes account. He does not have to use the new icloud account as is ID in itunes and app store. He can keep using the old one.

  • My mail app quits a few seconds after launching. I get a blank screen and then it goes back to the starter screen

    THe mail app on my ipad 2 quits right after launching. This happened as I was forwarding an email with a long attachment. Now I get a blank screen with just the icons, no mail mailboxes etc. after a few seconds that blank screen disappears and we go back to the starter screen. I tried rebooting, relaunching but no luck so far. Can somebody help me? Thanks
    Hans V

    Have you tried removing the email account from the app through settings?  I would try removing it, rebooting, opening the email app to see if it still crashes,  & then adding it back your email account. 
    If you're leary about causing more issues while you're not home, you could always try using a third party mail app (there are many), accessing your email through it...not a fix for your problem but a way to deal with the situation until you can get it worked out.
    Resetting all settings on the iPad (not deleting content) is a good way to clear many errors as it can remove leftover cache files & files that have become corrupt.
    Sorry I couldn't be of more help.  Good luck & let us know if you get it working.

  • Pdf in Safari: Get a blank screen when I click on a PDF

    [Inventory]
    Safari 5.0.5
    Acrobat Pro 9.4.4 up-to-date
    Acrobat Reader 10.0.3 up-to-date
    iOS 10.6.7
    [Problem]
    When I surf the internet using the Safari browser And I click on a link that is a PDF, I get a blank screen.  The PDF does not render in the new Safari window.  What happened?

    Hay there
    I JUST FIXED THIS PROBLEM ON MY OWN COMPUTER
    --YIPPEE--
    I hope that this will help all those safari user that have been resisting the urge to put a fist through the screen like i was.
    1) there is a hidden 'library' folder in the "home" (looks like the little house) account -- you have to unhide it and make your change there
    2) i found it by doing a search for "pdf plugin" in the search area (by that litte mignifying glass icon thing)
    3) here is the path.     home/library/internet plugins/
    4) once you are in this folder you have to swap out all the old crap that's there for the new/updated stuff
    this is were you made sure your plugin are correct
    HINT: i copied all the pdf related plugins from the other "library" (the ones that were recent installs) into this one
    I then restarted safari and it was cool beans

Maybe you are looking for

  • Sharepoint Foundation 2010 SP2 or SharePoint Foundation 2013

    Experts, I am installing FIM 2010 R2 SP1 on windows 2012. FIM Sync installed on server1. FIM Service installed on server2. Now I have to install:- FIM Portal on server3. With googling I understand that I need SharePoint Foundation 2013 or SharePoint

  • Dynamic DESNAME in conversion from 6i to 10g

    In 6i, a report could be kicked off by RWCLI60 and the DESNAME assigned dynamically by the report. According to "A Guide to Changed Functionality Between Oracle Reports 6i and 10g," RWCLI60 is replaced by RWCLIENT; however, with RWCLIENT, the desname

  • Can't get photos to delete off iPad

    I have been stuck for days trying to sync my ipad.  It keeps getting stuck on Waiting for changes to be applied.  It will add any new apps but it won't add new photos.  I have tried all kinds of variations to adjust what photos sync but I can't get i

  • Ipod classic not recognized in itunes

    Have a new 80 gb classic. Recognized in my computer and says 'connected' on ipod screen, but not showing up in itunes device menu. Have reset ipod multiple times and removed and downloaded new 7.5 version 3 times. Been on 3 hour long calls with tech

  • Transaction Type for BAPI (fbo1)

    Hi, I am using FM 'BAPI_ACC_DOCUMENT_POST' to post the invoice,when i try to pass asset no bapi requires transaction type.can you any body help me out this thanks, gopal.