I got a white screen

I only got a white screen and nothing else, what can i do???

Tell us what version of OS X you have.... is a good place to start. Also giving us some information about what you may have done, if anything to cause the issue

Similar Messages

Got a white screen on my brand new iPod touch. Any ideas how to fix it?

Got a brand new iPod touch last night & as soon as I turned it on I got a white screen. It connected to iTunes fine & I did try to restore it with no luck. Any sugggestions would be appreciated!

- Try:
iOS: Not responding or does not turn on
- If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
- If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

I got a white screen after cleaning itouch, I got a white screen after cleaning itouch, I got a white screen after cleaning itouch, I got a white screen after cleaning itouch

I got a white screen after cleaning itouch. the itouch will still sycn & registars on my computer - is there something that i can do?

Hello!
This usually means some software on the phone went catastrophicly wrong thus the need of partial erase. Could you send me a private message of your palm profile email address? Have you installed anything to the phone outside our app catalog? Keep me posted.

My Macbook Air 2011 got a white screen and a folder with a question mark. I tried to press option+r and try to install the OS X Lion but it didn't show the disk Macintosh Hd

My Macbook Air 2011 got a white screen and a folder with a question mark. I tried to press option+r and try to install the OS X Lion but it didn't show the disk Macintosh Hd

You are using Snow Leopard so you have no OPTION+R shortcut. You need to boot the computer from your Snow Leopard DVD or USB flash drive.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

OMG that happened to my ipod as well... when i checked to see if there was anything that i could do alsmost everyone would tell me to hold the home and power button until it turned off then turn it back on... it didnt work with my ipod but worked with my friends... hopefully it works with yours. And if not but another one thats what i did and now the other one cracked i guess its just luck

Suddenly i got a white screen on my ipod. cannot be restored, doesnt open. warranty pased 40 days ago and i was not smart enough to go before (i didnt know).

suddenly i got a white screen on my ipod. cannot be restored, doesnt open. warranty pased 40 days ago and i was not smart enough to go before (i didnt know).
can this be resolved?

Let the battery fully drain. After charging for an hlour try the reset and restore via iTunes.

Got a white screen with flashing file icon

Why do I have a white screen with flashing file icon with question mark inside?

It means your iMac cannot located a valid system to boot.
Insert the CD that came with the iMac and allow it to boot. Once it gets the point where it's offering to install the OS, go to the top menu and choose diskutility. Perform a repair on the main drive "Macintosh HD".

I have got a white screen on my ipod, what to do?

Hi, I have a whits screen on my Ipod. The sides of my ipod have a faint writing of the ipod, however, it is mainly white. My ipod is beign recognised by my computer and it is also charging.
I have not recently used my ipod at all, even when at the gym. I don't know what to do... any advise please??

See Display Shows White Screen Here
http://support.apple.com/kb/TS2771
If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

HT4314 I cant login my game center .I got blank white screen while i try to acces in.

I try to acces my game center but if i tried i have only a blank white screen in my IPAD.
I have the latest upgrade for IOS. First when i upgrade it it was ok for one day and the next day i could'nt login either.
Please help me.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Got the white screen with flashing ? But no startup disk to be found

Need some help as following all instructions from everyone I cannot reinstall OS X mountain lion (I was using Mavericks but Mountain Lion is all that is coming up - issue is when asked to select disk where I want to install nothing come up??

A flashing question mark appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

My ipod touch 4th keeps turning off with a full charger by its self got white screen and was frozen for hours and the volume rockers wont work some most ??

i have had my ipod touch 4th gen for 6montha i had to take my first one in becuz of the headphone jack broke off now they handed me a brand new ipod so its still under warrentie but it will shut off on its own with a full charge and home button keeps not responding and got a white screen two days ago i was listeningto aome music earlyer today and the volume rockers would not work im wondering if i should bring it in

Try this to get it working
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If you get it working, then restore to factory settings/new iPod. If you still have the problem then time for the Genius Bar.

My ipod touch 4g got the wsod(white screen of death)

My Ipod got the white screen of death and now I can't figure out how to fix it. I don't have a warrenty so im keeping that as a last resort and I'm like 90% sure its a hardware problem not software. I also can't enter DFU mode because it won't respond or Turn it off WHAT DO I DO!

All you can if it is not a hardare problem is to let the battery fully drain. Then after charging fofr atleast an hour try the rest, restore and recovery mode as required.

IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

Hi
I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
This morning I got the white screen after unplugging it from charging.
I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
Thankyou!

Hello bfsf,
Welcome to the Apple Support Communities!
I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
Apple - Support - Service Answer Center
Cheers,
Joe

IMac won't startup - freezes on either white screen or Apple symbol

Got my 24" 2.4GHz iMac on release last year, with Tiger. Installed Leopard on it on release day.
The problem I have is that ever since a botched Boot Camp installation I've had endless problems with certain applications hanging during their startup (notably Image Capture) or refusing to quit (notably iTunes). Force Quit doesn't resolve these issues. Restarting doesn't work because Force Quit can't quit them so I have to pull the plug or otherwise force a shutdown.
Upon restarting I either get the grey screen that instantly appears, or, if I've pulled the plug and left it for a few minutes I can get to the Apple symbol but no spinner or any further start up action. Occasionally I get lucky, get back up and running, and all is well until the next crash.
All this started happening when I decided to try installing Windows on Boot Camp again. I've had it on here a couple of times since Leopard was released but usually end up deleting it eventually because either the Windows installation gets bogged down or I get bored with it and never use it. Anyway, this time, using the same discs I've always used (and yes, it's SP2, so it should be fine and anyway it's worked at least twice before) when I got to the 'restart to continue installing Windows' bit, I got the white screen and nothing happened. After an hour or so of praying and restarting endlessly trying to get a response, I finally got it to recognise my OSX installation and was up and running again. The Boot Camp volume didn't appear to be there and Disk Utility revealed zero problems whatsoever. Everything looked fine until these recurring hangs, refusals to quit apps and screwed up start-ups.
Any ideas? I don't have the expensive Apple support, but it's less than a year old! Of course, I realise that this means nothing to Apple, who seem to think I should pay a premium in order to have my machine warrantied by them for more than 90 days. Grr...
If I get it up and running I'm thinking I should just wipe the ENTIRE system absolutely clean and re-install Leopard and then use my Time Machine backup to put all my data back on (pricelessly valuable as I use the machine to work on my photography with), but I'm concerned that if there's a flaw in the System somewhere, a corruption, that installing the Time Machine backup will just reintroduce the error. On the other hand, if it's a deeply embedded and invisinle partition corruption from the bad Boot Camp installation attempt, that should be fixed by wiping the entire drive to reinstall Leopard, right?
Any ideas? I'm absolutely sick to the back teeth of this now.
Many thanks,
Owen

But service support means dragging my iMac down to an Apple Store after making an appointment that's no doubt a couple of days away. Taking a 24" iMac on public transport in London isn't something I particularly want to do.
It did actually start up eventually. I left it sitting on the Apple logo and after a few minutes it restarted itself and all was fine, until a couple of days later when two apps failed to quit, and force quit wouldn't do anything. Neither would Terminal, or Activity Monitor (it was BBEdit and Photo Mechanic this time).
I was forced to pull the plug and since then nothing whatsoever will get it past the Apple logo. Tried popping the original Tiger DVD in and running the hardware diagnostic and it says everything is fine, but trying to restart from the Tiger DVD, or the Leopard DVD, or any other DVD that's bootable, or the hard drive, or an external hard drive - all of them result in hanging at the Apple screen. Tried safe mode, tried holding Alt to choose a startup drive, everything.
What the heck do I do now?!

White Screen (pop out preview player)

Hey everyone!
I am working on some HD video files in Mp4 format, mixed with a few JPEG HD images from my Samsung HMX-H200N as well as a mp3 audio file.
The project settings for the video is the standard HD 1080i @ 30fps (although my camera says it's a 1080i/(60)
Nothing in particular is wrong with the editing, as it is going smoothly, but once I clicked on a video in the media section to preview, set in & out markers, and insert the video preview showed up white. picture attached*. I can hear the audio when I click play but no video.
+ I checked the forums but the only ones available were for the MAIN preview screen turning white, which mine works fine if I import the videos from the media section into the timeline.
+ earlier I read about performance issues so I decided to go with BLACK VIPER'S tweaked settings for my services
+ I have also moved my scratch disks to my external drive, to which I do not know the RPM's for that HDD but it is an older Simpletech 300 GB Simple Drive
+ I also created a WINDOWS MANAGED paging file for the Simpletech drive
All of these steps taken were performed earlier this morning. And I successfully completed a project without knowing this problem existed, so that's good news. Any help will be greatly appreciated.

after updating the drivers the pop out player still did not work... so back into the services I went and Lo and Behold, there it was right in front of me!
Seems that in Black Viper's Tweaked settings he instructs you to disable WINDOWS AUDIO VISUAL EXPERIENCE, this is what was preventing the pop out player from showing anything other than the white screen.
I enabled each service one by one to check the results in Elements, and that was a job after all the disabling I did earlier... and double checked by disabling Windows A/V Experience again and got the white screen! So if you by chance use Black Viper's TWEAKED settings DO NOT DISABLE WAVE.
I am using Elements 8 updated to 8.0.1 with new dll's from Adobe
AMD Phenom II X4 810 processor 2.60 GHz
8 GB of Ram
64 bit O/S windows 7 home premium
Off subject... Do not disable HID if you plan on using your Windows RF remote control...
hope this helps someone!!!! Good night!

I got a white screen

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