I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to.what do I do?

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
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HT1382 i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

Follow the on screen instructions to set up an iTunes account using your Apple ID.

I just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I sign into my iTunes account but when I try to download a apps it can't go through how do I fix this problem

I sigh into my iTunes account but when I try to download apps it can't go through how do I fix this problem

If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I am trying to purchase apps for a iPad mini from a iTunes gift card. When I try to complete the purchase it ask me two security questions that I do not know. I try to reset the security questions, but it is sending the email to another address

Trying to change my security questions - to purchase apps - cannot reset questions - as it does not have my correct email address on reset security. Help - how can I get correct password on security to reset.

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I have redeemed a gift card and this is showing as my itunes balance but when I try and download an app it won't let me

I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?

What message are you getting?

I have varified my account after forgetting password through email but when i try to download an app on phone it asks to varyfie my account ...help

i have varified my account through e-mail yet when trying to download an app on my phone it says you have not veryfied your account. ...help

After you reset the password did you go to Settings>iTunes and App Stores and sign out and sign back in? You have to.

I added a credit card to my account and redeemed iTunes card I have a positive balance on account but when I try to download free apps I get an error that says paypal cannot be verified and I need to change it as default. What do I do

Where do I go to change "default settings. I already changed it to a cc. And don't see it anywhere

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

I tried to change my apple I.D on my ipod touch in my settings and in my settings it says its changed but when i try to download an app it asks me for my password for my old account. how do i fix this? i tried to sign out then sign in again and it failed

PLEASE HELP!!!!!!! i have had
this problem for 2 months!

Just what happenede when you signed out and signed back in in Settings>iTunes and App Store? What does "fail" mean?

I changed my Apple ID but when I try to download an app it still asks for my old Id passwor. How do I reset the ID to my new one one my iPad so it will recognize it?How

How do I reset my IPad 2 so it will recognize my new Apple ID? It won't let me download apps because it's still associated with my old email and ID.

Tap on your id in Settings > iTunes & App Store and log out of the account, and then log back in with the updated version of your account so as to 'refresh' the account on it (you updated your existing account with a new email address, you didn't create a new account ?).

I am able to log on my Itunes Store account. When I try to download any APP, it says: "Dit Apple-id er blevet slået fra" ("Your Apple-id is turned off") What is wrong?

I am able to log in to my Itunes Store account.
But when I try to download any APP, it says:
"Dit Apple-id er blevet slået fra" ("Your Apple-id is turned off") What is wrong?

Jeg har det samme problem. Har du fået det løst?

HT5699 I can't remember the answers to my Apple ID security questions. 1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your help

I can't remember the answers to my Apple ID security questions.
1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your help

Hello there, Subhi.sa.
Just wanted to second Niel's recommendation. Additionally this Knowledge Base article also provides some steps you can take yourself if you don't remember your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to us on the Apple Support Communities.
Cheers,
Pedro D.

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Blue, and Mr. Frisky...

I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to.what do I do?

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