I got an Adobe Pro Subscription but from time to time I receive an information that I need to buy the software
I started with a trial version and them but a monthly subscription
So the software do not work because it says that the trial endup
Hi renatos14412568,
As i understand, your Acrobat Trial period has expired, You need to sign in with your Adobe ID using which you have purchased the subscription.
Regards,
Rahul
Similar Messages
-
I am trying to instal incloud on my macbook. Its the white computer from 2008 year. In order to do that I need to install the Mac OS Lion and ILife. I was able to buy the apps and install them on my other computer but How do I install on this computer?
Does your Mac meet the requirements?
Lion 10.7 System Requirements
• Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor (most models released since late 2006 - early Intel-based Macs with Core Solo or Core Duo processors aren't compatible)
• 2GB of memory (recommend at least 4GB -- and ideally even more, as you'll see benefits in many computing tasks)
• OS X v10.6.6 or later (v10.6.8 recommended) for Lion download from Apple App Store; or Leopard 10.5.x if using Lion on USB drive
• 7GB of available space (10GB recommended)
How to install Lion over Leopard - http://www.macworld.com/article/161087/2011/07/install_lion_over_leopard.html
Cheers, Tom -
I need help I am trying to back my IPod up to I cloud but every time I try it says that I need to go to the ITunes store and press authorize!!! Can someone help me?
Sry about the delay! The message says exactly: The purchased item " A dog in a trap" (a book I bought) on the IPod " My IPod's name IPod touch could not be transferred to your ITunes library because you are not authorized for it on this computer.
Then at the bottom it said to authorize this computer for items purchased from the ITunes Store choose Store> Authorize This Computer. I have no idea where to go and how to do that! Please help!!!!!! -
I downloaded the latest version of iTunes on my MacBook Pro and now when I open iTunes I can not access the iTunes store; however, I can access the Apps store. I have tried reinstalling iTunes. I have tried changing the pop up/cookie settings in Firefox and Safari. I have logged out and also shut down my MacBook. I have tried changing the Firewall settings on my MacBook. I have googled possible ways to get the iTunes store to work and nothing has helped so far. Please help.
It will never automatically update. You always will ahev to tell it to update. it will never update unless you tell it to.
The pics and music sync is one way - computer to ipod. The only exception is itunes purchases. The ipod is not a backup device.
Cop everything from your backup copy of your old computer to your new one. -
Can I upgrade from Final Cut 7 to X or do I have to re-buy the software?
It looks like some forums are saying you have to re-buy at $299, but I see an upgrade in the app store for $9.99.
There's no upgrade pricing to go from FCP 7 to FCP X as it's a completely new version. The upgrade pricing before X was about the same, so $299 is not bad. The 7 to X App you see in the App Store is a third party utility used to translate old FCP 7 projects into FCP X.
-
How do I upload photos from a file in Elements to Shutterfly? I've tried selecting the photos and dragging them onto the Shutterfly upload screen, but the operation fails.
Hi mbvc37,
If you want to order print, cards etc. to Shutterfly then please follow below steps.
Order photo prints to Shutterfly.
1. Select images in catalog
2. Go to Create --> Photo Prints.
Order Photobook, Greeting cards to Shutterfly:
1. Select images in catalog
2. Go to Create --> Photobook/Greeting Card etc.
3. Select a template and Order
Please let me know if your expectation is other than this.
Thanks,
Raushan -
I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button
Hi paulp,
I've checked your account. It looks as though you purchased Acrobat outright (versus getting a subscription). Is that not what you thought you purchased?
That order is currently processing, but once it goes through, you should get a confirmation email from Adobe with instructions for downloading your software. If you're logged on to http://cloud.acrobat.com/acrobat, then that page would be prompting you to subscribe (since you don't have a subscription).
Best,
Sara -
I had Adobe Pro IX, but I misplaced the CD... I just bought Adobe Pro XI, but I can not see how to OCR an Adobe file... Where is it, or do I need to get some sort of a subscription? Is if possible to buy a replacement for my Adobe IX file because I'm sure I registred it... Let me know...
Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha -
I order adobe pro xi but can not create a pdf file
i order adobe pro xi, but cannot create a pdf fie
The basics:
Is the application installer downloaded to the local machine?
Has the installer been run so as to install the application?
Was the installation a success (you can launch the application)?
Providing adequate details will help others help you.
What is your Operating System?
What file formats / applications have you tried to create PDF from?
How?
Be well... -
How do I cancel my adobe pro subscription?
How do I cancel my adobe pro subscription that I bought yesterday. I am unable to use on my work computer.
Hi Reva,
To cancel an annual Acrobat subscription, it's necessary to Contact Customer Care. Choose Acrobat from the top drop-down menu, and then choose Membership, Account, Payment. Click the blue "Still Need Help?" button at the bottom of the page to find both phone and chat options.
Best,
Sara -
I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I got my adobe creative license but the app are asking for the serial number. What can I do?
I got my adobe creative license but the app are asking for the serial number. What can I do?
Welcome to Adobe Forum,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree -
Hi there, I currently subscribe to Adobe Pro Subscription (yearly) and I also subscribe to Adobe PDF pack (monthly). I only require Adobe to read and create PDF documents such as converting word/excel document or a web based document. Can someone tell me if I'm doubling up as I'm not sure of the differences between the products and would like to save a few dollars.
Acrobat Pro can do a lot more than the PDF Pack online service.
Try if you can do everything you need with PDF Pack; otherwise keep Acrobat Pro. -
Editing a scanned document in Adobe Pro XI but need to edit an image on the document with Photoshop. Can anyone give me step by step instructions, please? I am desperate.
chef gilly wrote:
Yes sir! If you tell me how to do that.
When replying, click the camera icon above the reply box. Then click "choose file" and choose your file. Etc. -
I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..does App "Numbers" help here?
Numbers should be able to read Excel files without any problems. If Numbers does not read the graphics properly then you can try Excel Online. https://office.live.com/start/Excel.aspx
Maybe you are looking for
-
Value sets and Report Parameters
Hi these are my requirements i have developed report using scott where the parametes are dname empinfo (1)If i select Department 1o then in parameter empinfo should display the value only from department 10 (2) i have created a value set for report p
-
How can I close core thread in ThreadPoolExecutor?
If I use unbounded LinkedBlockingQueue in ThreadPoolExecutor and set the core pool size to 5. When more than 5 tasks are submitted, there will be 5 threads created to handle the request. After finish, these threads will not be closed. How can I make
-
When opening Firefox, I also get a popup page thanking me for installing AOL Toolbar.
Frequently, when opening Firefox 7.0.1 I get a popup page over the home page. The popup page is a Thank You for installing AOL Toolbar. I do not have the toolbar, though I might have in the past. I do not like AOL and want to stop the popup page but
-
FW CS4 Canvas problems - PC Vista Home
Hi I have just installed CS4 and am having a few problems with Fireworks. 1. If I have several floating canvases (separate images) and I open another image, the image opens behind all the other open windows. When I click the new image; it remains beh
-
I have a new iMac and have reinstalled everything from my old Mac (the back up disc) to the new one. However, PSE 12 has not been reinstalled. Any ideas? Should I uninstal it and reinstall it?