I got an Apple iPad 4th Gen. For XMAS. I ordered the Smart Cover/ Case

It Also offered Free Engraving( 2 lines). So I thought "WHY NOT?". When I did receive the Case(I got a Pink one, as my iPad is white & it looks nice since its for a Female. The Engraving is Laser printed in either White or a Silver grey. It is SO Small, Literally it's Tiny & Barely Visable with the Naked Eye, Unless You Actually point it out. It Gave No Size Choice, Nor did it Offer a Font Type. ( only Block was engraved on it and tho I'd've rather had Script or an Old English Font, as it was FREE I really couldn't Complain about a Font) But I am Complaining About the impossibly tiny size of the Engravement. I'd've wanted it MUCH LARGER...but there WAS NO OPTION to CHOOSE. ( obviously there wasn't an option regarding Font Design Either, as I already Noted).
The Case itself works Great, but if I'd've known that the Size of Their FREE ENGRAVING would Literally be the Size I'm now printing, I Definately WOULD HAVE OPTED FOR NO, on the FREE ENGRAVING.
So I'd like to find out HOW I can Get Another one Either Engraved SO THAT ITS VISABLE! Or exchange this item for Another that's just PLAIN on the BACK.
It Looks absolutely REDICULOUS!!!
Even the Engravement Colour is Not ATTRACTIVE! Why would YOU DO This? It looks Awful!! I would have more than Happily Paid A FEE to GET the SiZE, FONT & COLOUR I PREFERRED!( if Free, than customers whom WISHED NOT TO PAY, SHOULD AT LEAST HAVE the Knowledge that what's FREE is THE ACTUAL SIZE they're getting( rather than just engraving them and CUSTOMERS NEED to KNOW BEFORE they CHOOSE to OPT for this FREE SERVICE!
I have not had this case no more than a WEEK, & THO I Didn't SAVE the Origininal Box & Shipping Materials, I Do Want to return THIS CASE for ONE WHICH iS NOT ENGRAVED. Can U let me know HOW I CAN DO THIS?
Thank You
Tac0316

This is not something we can help with. You need to talk to apple customer support. Good luck.

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Hello Kavans,
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I got an Apple iPad 4th Gen. For XMAS. I ordered the Smart Cover/ Case

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