I got an email from apple that my icloud was full but it's not.
A few days ago I received an email, supposedly from Apple, letting me know that I had reached my limit of free storage on the cloud and needed to either clean it up or buy more storage. I immediately checked my iCloud and was well within my maximum capacity. Has anyone else had this happen?
If the email asked you to verify your account by clicking a link in the email, that was a fake. If you fell for that and clicked the link and provided your account information, you've now almost certainly given that information to crooks. IMMEDIATELY go here:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
and click the "reset your password" link and hope it's not too late and that the crooks have already hijacked your account. If that's the site you used to change the password, then you're probably safe assuming you haven't used a password that would be easily guessed.
Regards.
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I recently purchased a MacBook Pro. After setting up my new laptop, I got an email from Apple about upgrading to OSX Lion. I wasn't sure what the email was so I accidentally deleted it. Afterwards, I was informed that I need this upgrade and I have no way of retrieving this email. Is there anyway another email can be sent out to me so I don't have to purchase OSX Lion through the App Store?
Visit http://www.apple.com/macosx/uptodate and follow the appropriate links. You will be asked what your serial number is and where you purchased your computer but you will get lion free of charge.
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How do you retrieve the iCloud email address that Apple said it reserved for you?
Settings > Mail, Contacts, Calendars > [select your iCloud account] > Account > Mail (it's under "Advanced").
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Got the email from Apple Aperture compatible with future versions of iOS? (Mac OS?)
Got the email from Apple about Aperture this morning. They had a huge omission: are they going to keep Aperture compatible with future iOS? If not, I want, at a minimum, a refund for what I paid for the app.
They had a huge omission: are they going to keep Aperture compatible with future iOS?
There will be no further development of Aperture. That much should be clear from the announcement, that Aperture will no longer be sold at the AppStore. You are lucky - you used the last chance to buy the best photos app ever Apple created. The new Photos is not intended to be used by professional photographers like Aperture was. And you will be able to use and enjoy it as long as you keep a compatible operating system on your Mac. -
i just got an email from Apple, asking me to complete a survey. If I don't then I'll loose my Apple ID. I think this is spam/virus/hacker. Anybody have any info on this?
There have been a number of phishing scam emails going around for at least half a year...do not respond, click links, or do anything with that email. Apple does not operate that way.
See: http://www.apple.com/legal/more-resources/phishing/ -
I just turned off Find my iPhone after hearing about the hacking in Australia. I got an email from Apple saying: your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone. Does this mean that anyone can have access to my iPhone? I still have to put my passcode in.
What that means is the activation lock does not operate if you did what you said you did. Bottom line, turn it back on. That will then require anyone trying to use the device to have yoru Apple ID and password.
Barry -
TS4009 Why did I get an email from apple saying my iCloud storage is being downgraded?
Why did I get an email from apple saying my iCloud storage is being downgraded?
You were (previously) a member at MobileMe and got 20GB's of free iCloud storage in addition to the 5GB's offered by the "free" iCloud service.
At the end of this month the 20GB's will go "poof" (like the rest of MobileMe). -
I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?
... I clicked on it (I know I am not supposed to do this - I won't ever do it again) and no window opened up.
You're right - it is never a good idea to click on links sent in an email unless you are absolutely certain they are legitimate, and that is only becoming more difficult as spammers and phishing attempts are getting better every day. Having no association with Verizon is all the more reason to simply delete the thing.
Next, by supplying your email address all you did was confirm to whatever site was sending you this spam that your email address was legitimate. Again, when in doubt just delete the email and forget you ever saw it.
... How can I check to see if my computer has been hacked and how can I protect it further.
The good news is that is highly unlikely. The bad news is that your email address might be used as the "from" address for spam sent to others, and that you are only more likely to get more spam from the phony Verizon site as well as every other potentially malicious operators.
The best advice would be to simply abandon that email address, but if you can live with the previous potential concerns it would be overkill. I would recommend changing your passwords for financial institutions (banks, credit cards and so forth) as well as your email account or accounts. That is simply good practice whether or not you did what you did.
As far as any malware is concerned, again that is unlikely, but make sure you run Software Update to get all Apple's latest updates. -
Hi, i have an ipad air. Last night i got an email from [email protected], asking me to update my apple account information within 72 hours, failing which my account access will be restrictes. Is this a genuine email? Thanks
It is a phishing attempt to get your personal infomation.
Do not reply and delete the email. -
How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Here is the email -
After reading your reply, I am almost convinced that it was a phishing email. It was not personalized and was addressed to 'dear client'.
Also the entire email was a hyperlink to
http://www.nada.com.sa/your-nada/blend-us-a-mix/images/tmp/174733-ap.html
which was then automatically directed to
http://account7567458474846566788fd5654gfdhdrtkj6j757843apple.howtorespawn.net/f fe1be1685f7198c4a4de71a62652abf/
This page looked like a genuine apple web page and all other links on this page were going to real Apple's UK website!
They did their best to convince that the email genuinely came from Apple. -
I keep receiving verification emails from apple that are not from me
Hi, I've received more than 20 emails from [email protected] in the same day to verify my email address, the messages are in French, and according to google translate:
"Dear (Not me),
You entered (my Gmail address missing the dots) as contact email address for your Apple ID. To complete the process, we need to verify that it is your email address. Just click the link below and log in using your Apple ID and password.
Should I be worried? Did someone access my account? I changed my password but received the same email later.
The last email was different, it say, according to google translate:
"Find My iPhone was disabled in iPhone (Not me but same as above)..."Hey there Mr.224,
It sounds like you are getting emails from a sender that appears to be Apple, but with information that clearly is not yours. I recommend a couple of things here. First log into your account at http://appleid.apple.com, and see if the email address from the message you got is listed in your Alternate Email address. If so, and you do not want it there, delete the email address.
If it is not there, then take a look at this article with informatin about identifying Phishing emails:
Identifying fraudulent "phishing" email
http://support.apple.com/kb/ht4933
If you have additional concerns about your account security you may want to consider Two Step Verification:
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
If you have any additional account security issues, you can contact our Account Security team for assistance. Note you will need to verify your account info.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I just got an email that I was selected as a winner for a apple survey. Then I would receive a iMac . Is this for real?
It is a scam. Forward a copy of the email to both your internet service provider and your email service provider and explain that it is likely a phishing scam. DO not visit the site of the survey or any other link in the email. Delete the email.
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I received an email re security issue on my iPhone 4s, advising that someone had used my id to download an app in china. i have changed my password as advised as I did not authorise this activity, is there anything else I should do?
I would recommend setting up 2-Step Verification for the Apple ID...
Two-step verification is an additional security feature for your Apple ID that's designed to prevent anyone from accessing or using your account, even if they know your password.
It requires you to verify your identity using one of your devices before you can take any of these actions:
Sign in to My Apple ID to manage your account
Sign in to iCloud on a new device or at iCloud.com
Make an iTunes, iBooks, or App Store purchase from a new device
Get Apple ID related support from Apple
Frequently asked questions about two-step verification for Apple ID -
Got this email from "Apple" today. Unfortunately, Your online access has been blocked.
The rest goes on to say,
As part of our ongoing commitment to provide the "Best Possible" service and protection to all our customers, we are requiring each Customer to Update their account (s) using the new SSL servers to avoid suspension of you online access. Please Update your online account (s) by clicking bellow account update.
Account Update Process >
This is an automated message. Please do not reply to this email.
Thanks,
Apple Customer Support
Copyright © 2013 Apple Inc. All rights reserved
Terms of Use / Privacy Policy / Contact Us
Has anyone seen this one?Thought so. It's funny that's the 2nd strange email I've gotten today. The first one was from a Funeral home "EUBanks" it said I had a friend who died and they are holding the services and to view the full invitation by clicking here. I looked them up and it's a real place in Texas but at the bottom of their website they had a warning that these fraudulent emails are being sent out. Crazy day! Thanks for your help.
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