I got an email that I confirmed is phishing that I want to report but don't know how! Help?
i got an email that I confirmed is phishing that I want to report but don't know how! Help? They were posing as Amazon.
<E-mail Edited by Host>
Amazon.com Help- Report a Phishing or Spoofed E-mail
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I cannot get my Windows live hotmail acct. to access my email. Windows support suggests I optimize my browzer, but don't know how to do that. I never had a problem before and have always used Mozilla Firefox as my browser. The Firefox4 also looks different since I changed it. No Google bar in the center, or the Mozilla logo.
You can do a test if it works in Private Browsing mode. In PB mode the disk cache isn't used and also the currently saved cookies are not available.
You can enter Private Browsing mode if you select:
* Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Check-mark: [X] "Permanent Private Browsing mode"
Close the Options window and open the Hotmail log in page.
You can remove the check-mark ([ ] "Permanent Private Browsing mode") to leave PB mode.
If that works the it is possible that there is problem with the file cookies.sqlite that stores the cookies in the Firefox Profile Folder.
You can rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete <b>cookies.sqlite-journal</b> and <b>cookies.txt</b>, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case the file cookies.sqlite got corrupted.
* http://kb.mozillazine.org/Cookies#Removing_cookies -
I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and photos?
Heya Katie!!
So, the article you have there, HT4895, is pretty good. Just look at the FAQ section of it.
But basically, you will want to create a backup on your computer through iTunes...Just plug your current iPad into it and make sure your iPad and iTunes are logged in with the same Apple ID. At that point, just create a backup.
When you get your new iPad, and before you plug it in or set it up, follow the directions in this link to change your Apple ID. http://support.apple.com/kb/HT5621?viewlocale=en_US
Once you have that done, plug your new iPad into your computer to sync up with iTunes. Follow the directions for Restore from Backup and it should bring all that info back to your new iPad.
And changing your Apple ID email info will allow you to have your own!!! This should solve all your issues and GL!!! -
Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance
You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it. -
I am a newbie. got my ipod 80gb but don't know how to upload video
i am a newbie. got my ipod 80gb but don't know how to upload video.I tried to add video to my itunes, but it does not recognize it. I kinda of wonder if that's because itunes does not recongnize avi format video. if that is the case, can anyone recommand me a software that can convert avi to mpeg-4 or mp4?
cindyzj is a spammer on these forums. Ignore the post, you don't need to buy anything.
See this for help: Guide to converting video for iPod (Mac/Windows). -
I have just got the new iPod touch. Everything is working except my iMessage and I don't know how I can set it up.
Illaass
Gave my grandsons iPods for Xmas. Looks like one of them downloaded an app (text+) and must/may have deleated on hisiPod the iMessage app that was included on both with both iPods.
I want to ditch this new app (text+) and return iMessage to his phone as they both are wifi only and iMessaget is what they should both use. Ialso have a iPad (wifi only) and a iphone (both on iOS5) and a MacBook on 10.7.2
Any help as to how to do this (I would prefer not to due a full restore to the affected iPod if possible) -
I know that how to convert any documents to pdf file, but don't know how to get barcode on it. I am using windows 8.1. and want to see barcode on my documents before the print. Please help.
Hi Frank ,
Please refer to the following link and see if this helps.
https://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Regards
Sukrit Dhingra -
I have realised over time I have created multiple accounts. I have bought music on my Iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know how to contact someone in Itune to help me. PLEASE
I don't have the app adn no expereince with it, but it appears basec on teh app description you may need it installed on your MAC as well to download the files.
You might find help on the vendors website: http://www.nfinityinc.com/index.html -
My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
How do I get iTune to send me the answers to my security questions or how to reset them. I do have a rescue email address but don't know how to have the answers sent to it.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?
If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I want to change my main email adress in mail. Now it is the apple.me.com address. I would like it to be another one.
But I don't know how.
Please help!
grtz, hMail->Preferences->Composing->Send new messages from: Pick the account you want as the default.
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Just got iphone, stupid,but don't know how to pickup voice mails
Just got new iphone, don't know how to pick up voicemail.
ChrisJ4203 said: "Check with your carrier. Voicemail is a carrier function. If you go to the voicemail tab on the phone, it should already be set up, however the carrier may require a passcode."
Maybe if it's posted twice, you'll be able to read the answer. -
This has to be one of the the most common problems that people encounter. We all get new computers every so often, and we all need to keep the old bookmarks when we get a new computer and install the new browser.
I feel like I must be among the small minority of people who do not know how to do this. My older computer is not dead, it just got old (it uses XP). I have been keeping it around until I get all of the data from it. Any help in doing that would be greatly appreciated.
I am now using Windows 7.Firefox also makes regular backups of your bookmarks in a folder named bookmarkbackups in your personal settings folder. You can restore the backup to your new Firefox, but unlike importing the HTML-format file, it is a complete drop-in replacement, so if you have saved new bookmarks you do not want to lose, the export/import method may work better for you.
By default, Windows hides your personal settings folder so the easiest way to access it is from inside Firefox. You can use either:
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This will launch a window showing your Firefox settings files.
You might want to back up this whole folder if you have other data you want to preserve from your XP computer.
Either way, you should find the bookmarkbackups folder here and when you click into it, find maybe 10 files with dates in their names.
The procedure to restore the file once you have it on removable media or some other convenient place is described in this article: [[Restore bookmarks from backup or move them to another computer]].
Regarding the other files and what you might find of use: [[Recovering important data from an old profile]]. -
Hi
I am having problems sending emails when using my ipod touch with wi-fi abroad. When at home my ipod touch receives and I can send emails through my home wi-fi system but when away and logged into other wi-fi networkcan only receive emails and not send them. Internet access is fine when abroad.
I am assuming that this is to do with the outgoing server but this is only a guess!
I am not very techy so any ideas how to resolve this problem would be gratefully received.
Thanks
KeithGHSeems like the other networks are blocking you from sending emails.
Do yo have more that one email account on the iPod?
Have you tried sending from another account?
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