I got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?

got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?

See #C10 in Time Machine - Troubleshooting.

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Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling :(

keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipod

I just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.

Time Machine warning: An error occured while creating a backup folder. What to do???

Time Machine warning: An error occured while creating a backup folder. What to do???

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message that corresponds to an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.

HT4623 When I try to do the iOS7 update, it keeps giving me an error message saying "an error has occured in dowloading." What could this mean? It doesn't tell me anything specific as the error...?

When I try to do the iOS7 update, it keeps giving me an error message saying "an error has occured in dowloading." What could this mean? It doesn't tell me anything specific as the error...?

Got the same thing. Was in the middle of the download (11 mins remaining) and a blasted text message came through. Answered it, like a moron, and when I went back to download it gave me the error.. Very annoying. Anyway, perseverence paid off as after 10th or something re-attempt, it began again. (32 mins remaining). Like the guy above says. Severs will be going mental at the moment so stick with it.

When syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing.

when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing. Ipad does not show up in itunes even though cable plugged in. Have shut down and restarted Windows 7 computer.

I had done all of that to no avail. I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again. I had tried switching the USB port at the front of the machine but that had not helped. Everything is good to go again. thanks for your reply

I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014

I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014 I would like to use it. I have tried renaming the 'sniffer' file to 'snifferold' as bobmiller4002 suggested but the problem is not resolved. Lightroom works fine.

Hi Nancy,
             I'm not sure I have the answers to all your questions. Although I use Photoshop and Lightroom extensively, I'm not a 'techy'.
My system;
Packard bell imedia S2885
1TB hard drive
500G RAM
Windows 8.1   64- bit
Intel core i5 4440
If I open Photoshop cc14 without opening any image, I still get an error message that reads: 'Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware'.
There is also a link to the Adobe help site, but I'm not sure exactly what I should be downloading from there.
         Thanks,
                    Dan.

InDesign CS 5.5 - Why am I getting an error message saying my files ( that I created in 5.5 ) can not be opened because they are created in CS6? Says I have to open in 6 and back save to 4.

Why am I getting an error message saying my files ( that I created in 5.5 ) can not be opened because they are created in CS6? Says I have to open in 6 and back save to 4.

Ask in the ID forum and provide at least some useful info like system specs, what's contained in the files, where they are stored...
Mylenium

Itunes says I must update to 11.1, but everytime I try to run it I get an error message saying: "an error occured while running installation" Help?

Itunes says I must update to 11.1, but everytime I try to run it I get an error message saying: "an error occured while running installation" Help?

The full message reads: "Errors occurred during installation before iTunes could be configured. Your system has not been modified. To complete the installation, run the installer again. Click finish to exit the installer."
I have run it again and get the same message. Have rebooted and tried again. Same results.

Apple TV won't download movies anymore. it says to go to store and check Purchase history, but everything seems to be in order. Any idea what I am looking for to fix the problem and download movies again?

My apple TV will no longer download movies. It says to go to the Apple Store and check purchase history. Everything seems to be in order. Any idea what I am looking for?

Okay - let's cut to the chase...
If the Menu Bar (File, Edit... Help) shown in my screenshot below is not visible, use CTRL+B to display it. Then click on Help/Check for Updates. If one is available, you will be able to select it at this time.
Note the item at the bottom of the list; About iTunes. Selecting that will show you which version of iTunes you are using.
An alternative method to display the Menu Bar is click on the box in the top left of your iTunes window...

I rented a movie The King's Speech. But I couldn't download it because I kept receiving an error message saying "An error occurred loading this content. Try again later." However, I could rent other movie and watch it. Young

I rented a movie The King's Speech. But I couldn't download it because of an error message saying "An error occurred loading this content. Try again later. I tried it several times, but I still get the same error message. I tried other movie and could download and watched it. Therefore, I assume that only this movie makes trouble. Am I right? If I am right, should I ask a refund to Apple for this movie?

I posted the same sort of problem in the thread
https://discussions.apple.com/message/15562522#15562522
I noticed in my instance that it is HD content that is giving me the same problem, but Standard Definition (SD) content downloads and plays no problem.
Would this be the same with you? Have you been able to download a play an HD rented movie?

TS3694 Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

The issue you are experiencing is with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.

My ipod touch has stopped playing through my Sony docking station, It only plays through i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?

My ipod touch has stopped playing through my Sony docking station, It only plays through the i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?

Have discovered that I had not in fact updated the ios!!
Went through the process last night and my ipod now works fine on my docking station.
Thank you very much for your advice.

I have existing projects made in iMovie and now I can't play them or edit them... any idea what's going on? Thank you

I have existing projects made in iMovie and now I can't play them or edit them... any idea what's going on? P/s M preview window is totally blank. I can't figure out what went wrong. Thank you

For iMovie to see your projects, they must be in a certain place. If they are on your startup internal hard drive, they must be in the Movies/iMovie Projects/ folder. If they are on an external drive, they must be in the iMovie Projects/ folder at the top level of the drive. Is it possible that your projects have been moves somewhere else?

HT201514 I keep getting this message "Unable to complete back up an error has occurred while creating back up folder" Why is this happening and is it time to purchase a new tim machine?

I keep getting this message “Unable to complete back up an error has occurred while creating back up folder” Why is this happening and is it time to purchase a new tim machine?

Check out the Apple Support Communities Time Machine expert Pondini's troubleshooting article on this exact topic. Hopefully, it will help.

Hi, I just bought an old Macintosh LC. Monitor flashes/ticks upon boot and it eventually chimes, restarts then chimes again then boots up. Any ideas what this might be?

Hi, I just bought an old Macintosh LC. Monitor flashes/ticks upon boot and it eventually chimes, restarts then chimes again then boots up. Any ideas what this might be?

Any Mac older than 4 years may need a new PRAM battery. Though a loose video connector could cause the problem, since those are thumbscrews that can get damaged on the back of the machine. The LC was the first Mac I actually owned!
A Mac usergroup may have someone familiar with the machine who can help:
http://www.apple.com/usergroups/

I got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?

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