I got an error while updating itunes, it won't run apple mobile device and gives a runtime error, can anyone help ?

I have Windows Vista Premium (64) installed on my pc, never had this kind of problem before. I mostly use this computer only for itunes...
I tried to re-install itunes without success, now it gives a runtime error visual c++ runtime library , says to re-install itunes with error 7 (windows error 1114)
Please help me! thanks !

I had the same problem. Use the uninstall feature to delete all of the Apple related programs that came with the recent download. There should be 3. Check the dates they were installed to be sure.
DO NOT DELETE any folders manually unless you want to lose playlists, etc.
Reboot your computer then reinstall. It worked like a charm for me!

Similar Messages

  • Error 7 came up when updating itunes, told to reinstall but 'apple mobile device' failed to start, check privileges? what does this mean?

    when trying to update itunes error 7 appeared and a message to reinstall. have tried to dowload again but now 'apple mobile device' failed to start, verify you have sufficient privileges? Anyone know what this means. do I ignore?

    I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
    Windows could not start the Apple Mobil Device Service on local computer.
    Error 1053  The service did not respond to the start or control request in a timely fashion.
    I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
    Can anyone please help?

  • While loading ITunes Igot this messege, Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. My question is, How do I verify if I have sufficient privileges?

    While loading ITunes I got this messege, Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. My question is, How do I verify if I have sufficient privileges?

    Hello hurleygirl63,
    Thank you for the details of the issue you are experiencing with iTunes.  I recommend following the steps in the article below:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Itunes 12 won't load Apple Mobile Device - says I dont have sufficient privliges

    Hi
    I have tried to install iTunes 12 but it hangs when trying to install the Apple Mobile Device.
    Service "Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient priviliges to start system services.
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    It doesn't then find my iPhone, so I am stuck.
    Anyone got any ideas. I have tried all the uninstalling and reinstalling several times now.
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    I had the same problem. Use the uninstall feature to delete all of the Apple related programs that came with the recent download. There should be 3. Check the dates they were installed to be sure.
    DO NOT DELETE any folders manually unless you want to lose playlists, etc.
    Reboot your computer then reinstall. It worked like a charm for me!

  • I downloaded the latest version  of iTunes today and now I keep getting an error while trying to open it. I have no clue how to fix it. Can anyone help?

    This is the error I get:
    Problem Event Name:
    BEX
      Application Name:
    iTunes.exe
      Application Version:
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    Hey there kmliby,
    It sounds like you are getting an error message when trying to open iTunes. Depending on the version of your Windows version, I recommend either of these 2 articles to help resolve launch issues.
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Or
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
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    All the very best,
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  • HT202213 I want to move my iTunes account on my macbook and my wife's iTunes accounts(PC) onto a network hard drive and share the music files, can anyone help?

    help

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    I guess for me the only iTunes reason for having a NAS would be to do direct sharing of the library rather than having to use Home Sharing.  Direct sharing of the library intact requires placing all the iTunes files on the NAS. If you're going to do Home Sharing you might as well opt for a a cheaper, more stable, plain external hard drive.

  • HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

    Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

    I had this problem too and my roommate solved it!
    Go to 'Settings'
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  • How do I resolve itunes error message " ipod cannot be used because the apple mobile device service is not started"?

    After I had Best Buy restore my ipod to factory settings,  went to itunes from computer to restore my music. Getting the error message " Ipod cannot be used because the apple mobile device service is not started". Ipod is connected to Wi-Fi, connecting to itunes o.k. on ipod

    http://support.apple.com/kb/TS1567
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    Hi Guys:-
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    I would think that there is some kind of software conflict.  If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
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    Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:-  should point support to this Discussion page and they can answer us !
    Cheers and good luck also

  • I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What  to do?

    I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What  to do?

    I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years. 
    I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed.  Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services.  It seems that this might be rectified by plugging in said devices before finishing the re-install.  The second reads iTunesHelper was not installed correctly please re-install iTunes.  This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows.  However, after re-installing again, it still won't run and the original error comes back.  I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. 

  • I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

    I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

    HI there,
    I would recommend taking a look at the troubleshooting steps found in the artilce below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
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  • TS3694 i cant update my ipad its gives me 3004 eror can anyone help me update it

    i cant update my ipad its gives me 3004 eror can anyone help me update it

    Read this.
    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

  • FATAL Error...  When trying to remove Apple Mobile Device Support (AMDS).

    FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp. I tried to update iTunes to update my iPhone software and it told me to uninstall iTunes and AMDS for a newer version. Now I get a fatal error and I can't sync my phone. What should I do?

    FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp.
    We've made some progress with some of those in recent days, Stop. It looks like (with some of them), the trouble is caused by trouble with the HKEYCURRENTUSER registry keys associated with your usual XP user account.
    If that's what is afoot, the following technique may be of some assistance.
    Head into your User Accounts control panel and create a new user account with full administrative rights. Log out of your normal account and log into the new account. (Don't use fast user switching to move between accounts.)
    Inside the new account, head into your Add or Remove Programs control panel, and attempt to uninstall AMDS from there.
    Does the uninstall go through without the fatal error in the new user account?
    If so, *staying in the new user account,* do a complete uninstall of iTunes and related componentry as per:
    [Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
    (You'll need, in particular, to do the reinstall of iTunes from inside the new account. Experience of the last two cases of this indicates that if you try the reinstall from inside the usual user account, AMDS just silently fails to install.)
    If everything seems to have reinstalled correctly, log out of the new account, and log back into your usual account. Try launching iTunes in your usual account. Does it launch properly in there now?

  • ITunes requires new version of Apple Mobile Device Support....

    Hi - I have just bought an iPod touch. I a;ready have a classic and a nano but as iTunes 9 was out I thought I'd upgrade to that before syncing the new Touch. However now I get the error:-
    iTunes requires new version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes agan.
    So I did this following the procedure on the Apple Suport pages which referenced exactly this error message but from an earlier version (7 I think) of iTunes).
    Basically, I used control panel to uninstall all the bits (including iTunes, Apple MDS, Quicktime and Bonjour) in the order it says. Rebooted, checked that program folders and files had really gone, downloaded a fresh copy of iTunes and installed - exactly the same error.
    My Classic syncs fine. The Touch also syncs fine on a laptop I have on which I have iTunes 9.01 at the moment. The Touch is being detected because I get the USB conect sound and the error message in iTunes pops up as soon as it is connected.
    The Apple Mobile Device Service is running (it was not running when I checked staright after the install, but I manually started it (it is set ot Auto start)) using .exe version 2.12.36.0
    PC is a Windows Vista 64 running iTunes 9.02. The iTunes pack I downloaded was called iTunes64Setup so I'm guessing its the right one.
    I always seem to be tearing my hair out when I get a new iPod or new iTunes. Not much left now so has anyone got any ideas?
    Thanks very much,
    Stuart

    Found the solution in my case. I followed the Apple uninstall procedure again:-
    http://support.apple.com/kb/HT1925
    and found that the Apple Mobile Device Support did not uninstall properly. I needed to download an MS utility called Windows Installer Cleaup Utility
    http://support.microsoft.com/kb/290301
    (there was a post somewhere on here about it so thanks to that person).
    When I rebooted, I found however that the Mobile Device Service was still installed and running and the installed files were present in C:\Program Files (x86)\Common Files\Apple.
    So I Stopped the service (Control Panel, Administrative Tools, Services, Right click on the service and choose Properties, then click Stop. For good measure I also set it to Disabled (overkill) using the dropdown which will probably say Automatic when you look at it.
    Then I found a Microsoft utility called SC.exe which is available in the Windows resource kit and can also be found here:-
    http://www.petri.co.il/downloadfree_reskittools.htm
    This is a command line tool, but easy to use. Unzip the sc.zip file, place sc.exe somewhere handy where you can find it from a command prompt and then open a command line (Start, Run..., type "cmd" Enter). Go to the folder where you put sc.exe and type the command:-
    sc delete "Apple Mobile Device" (you need the quotes).
    This deletes the service from the services list in the registry (you can check by closing the Services box and opening it again).
    Now go to c:\Program Files (x86)\Common Files and delete the folder and subfolders called Apple.
    OK - should have given your system a full clean out.
    Then reinstall iTunes.
    That was easy - but I guess I can forgive Apple for not being able to upgrade a version of iTunes without messing up - it's only version 9.0 after all, I'm sure it'll be OK in the next release. Seems like they're learning some tricks from Microsoft.
    You folks in the US and Canada are luck however because you can get some help with this stuff. There's no help from Apple if you're in the UK.

  • Apple Mobile Device USB Driver (CODE 52 Error)

    I've been trying to sync my ipod touch with my laptop computer. I recently updated my version of iTunes, and now can not get my ipod to sync with my computer. The problem is in the Apple Mobile Device USB Driver. The error I am getting is a Code 52 error which states: "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source."  I've tried uninstalling the USB driver along with iTunes and all the related software. I have a windows 7 notebook. Any help resolving this issue would be greatly appreciated.

    Hi ADziack24,
    Thanks for using the Apple Support Communities. The following resource includes an entire section dedicated to the error you are receiving. The steps may help to resolve your issue:
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    http://support.apple.com/en-us/TS1538#error52
    - Matt M.

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