I got an iPhone 5s today and it won't hook up to iTunes.
I got an iPhone 5s today and when I got home I tried to hook it up to iTunes, but iTunes wouldn't even recognize my phone. I've reset my phone and my computer multiple times, yet my phone still won't hook up to iTunes. Please help.
Make sure that you have the latest version of iTunes, 11.1.4 on your computer. If you recently updated, there have been some issues with the latest verison of iTunes and Windows. You can remove and reinstall iTunes and it normally fixes the problem. See this support document and follow the steps exactly. http://support.apple.com/kb/HT1923
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Hi I got a iphone 5 today and I want to connected to me Itunes and is a no connection, Im trying to update the software in my Imac 9,1 but it sees is updated I download itunes 10.7 and it sees i need onother update I try to do it again and sees sotware updated software but i go and updated and is sees no.
What version of OS are you running on your iMac 9,1?
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Morning Vjohara,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Best of luck,
Mario -
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Could you be more specific about what exactly do you want to fix now?
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Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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Hi everyone I just got a IPhone 5s today and I had a 4s I can't find all of my apps how do I do this
Hey I got a IPhone 5s today and I have tried to load my apps from my IPhone 4s onto the new one but i am missing stuff
How are you trying to load them? You should be able to do it via iTunes but you can also do it by tapping App Store on the 5S then Updates in the lower right then Purchased at the top. Apps already installed will have "Open" at the right and those not installed will have a cloud download icon at the right. You can tap on that to install them. You would want to be on Wi-Fi at the time.
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Hi. So i had an iphone 4s. The phone was completely destroyed it was cracked, water damged, and now lost. I had about 1500 pictures on there. I just got an iphone 4 today and synced my icloud to find that no pictures loaded. Talked to apple and they want $250 and it's not guaranteed. So please help me find my pics and how i can pleasssee get them back. Very important pictures with a lot of memories. The pics were all on my camera roll of the 4s!!please help!!!
If you ever backed it up while these photos were on it, restoring another iOS device to the backup should recover them. If the backup was done with iTunes rather than iCloud, you may also be able to extract the photos from the backup on your computer by using 3rd party software such as iPhone Backup Extractor (http://www.iphonebackupextractor.com/).
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i just got my iphone 5c today and i tryed to connect it to my windows 8 computer and connect it to itunes but its not showing up on either on. what should i do? i already uninstalled and re-insstalled itunes and its till a problem
Hello, bluebelle95.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I updated my iPhone 3G today and after the update it said on iTunes that my sim was not compatible and my iPhone screen went on to slide for emergency/connect to itunes. Ive tried restoring it but it hasnt worked. Please help!
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
I just got an iphone 4s and went to itunes to get all the stuff that I had on my last phone onto my new phone. I think that I have put all my setting for my old phone onto my new phone. My old phone being a iphone 4. Is there anyway I can get my phone back to how I got it earlier today?
No, no one here can help you, & neither can/will Apple. Only Orange can authorize the unlocking of your phone, & typical of most carriers, they will only do so for customers using the phone on their network.
Either establish service with Orange, then request the phone be unlocked, or sell it to someone that can use it on their network. -
Hi, I just received the iphone 5s and Im trying to put the sim card from my 4s and it wont fit.......What do I have to do?
If the new iphone did not cope with a SIM, then you have to get a SIM card from your carrier for your iphone.
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it wont connect to itunes and their is an error that accurs, ive tryed updating itunes. and nothing..
How exactly do you expect to get help without providing the error that is occurring? Are we supposed to guess?
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Please help me findout how to load my apps!!!!
It helps if you read the manual
iPhone User Guide (For iOS 5.1 Software) -
I just got my iphone 6 today and I can't call,text,or use data.
I have problems where I can't call, text, and surf though INTERNET. When I turn on internet (YouTube, Facebook and such), it uses my data but it doesn't work. I tried to call customer service MANY TIMES but my phone won't let me call.... I really need to fix this ASAP because I use my phone in various ways. I usually have 'no service' or 'one bar' or 'two bars' but regardless, it doesn't work..... I tried to use Wifi but it also doesn't work.... This is a very serious problem to me. Please Verizon do something!I My old phone "Cosmos 2" worked just fine in same area. I live in MD zip:21532.
Did you check the security software on your computer?
Resolve issues between iTunes and security software - Apple Support
You can also go back to the Apple Store and let them activate the phone. -
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Try going to Settings > Messages and turn iMessages On. Also your receive at setting is correct.
As for calls coming up as unknown, does your carrier support caller ID? Does the phone number of the caller appear? If so, make sure that phone number is associated with one of you contacts.
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