I got an ipod 5 for christmas but i want a new color is it possible to exchange and will i need a receipt
so I got an ipod 5 for Christmas but my dad said they had no blue so I wanted to exchange it to a blue one is it possible and will I need a receipt and if I have to pay extra I will. by the way my ipod has a black screen silver back and no back camera
Since you have the iPod touch 5th Generation 16GB 2013 Model, you cannot exchange it. Last week, they discontinued the iPod touch 5G 16GB (2013 Model) and now they have a back camera and colors. You cannot trade now unless you purchased it under 2 weeks ago and like lllaass said, you can get 10% off a new iPod touch 5G 16GB which would be $20 off and it would cost $179 with tax. Hope it helps!
Similar Messages
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How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
I got an iPod Nano for Christmas and loved it. Then the screen died. I got a replacement but it no longer repeats Playlists. Is it a setting I have to adjust to get it to repeat the entire Playlist?
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
I got a AppStore Card for Christmas but the code is unreadable, what can i do?
I got a AppStore Card for Christmas but the code is unreadable, what can i do?
Click here and request assistance. Include as much of the code as you can.
(73231) -
ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???
Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
We have always used one iTunes account and I want to crate a new account for my daughter. What is the best way to go about this and will she need to download free apps again?
Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with. -
Got an iphone 4s for christmas. having problem with it shutting off even with fully charged battery. will not come back on nor can it respond to charger. next day usually comes back on then does same thing over again.
Perhaps you got a bad iPhone. Take it to an Apple store or an authorized service center.
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my ipod classic keeps keeping my songs, and know not only is my ipod play up but itunes is too, very poor service from apple when i have been a customer for so long, i have had 4 ipods, 2 iphones and an ipad, in this day and age you would think they would provide you with a better quality of products and services! I went down to my closest apple store and the floor assistant informed me that there was no one there to help me with me problem, what a waste of time, money and fuel, now i have had the problem nealry 5 months and am relutant to go back to be turned away again, i dont even know if i am covered to get it fixed? Is there a more simple way i can sent my ipod away to get fix? but then again thats more money wasted on postage!can someone please advise the best thing to do?
Also i think that apple need to re-think there search engine as i found it ery difficult to find were i can even book in with someone for techinical support??
HELP BEFORE ITS TOO LATE!!!!!1Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
i would just like to know why when i bought a 69p app that it seems apple have taken 1.58 out of my bank account, the ipod has updated since i have had it but i was led to believe all the other free apps i downloaded were free, also that wifi was free so i cant see where the charge has come from, any advise would be very welcome, im a noob to apple merchandise.
Thanks
ElliotIt sounds like a cred hold was placed on your account for the free apps. See:
iTunes Store: About credit-card authorization holds
I would wait until you get the email receipt(s) for your purchases. If yu were charge more than you think then:
How to report an issue with Your iTunes Store purchase -
My daughter got an Ipod Touch for Christmas and I am having the worst trouble just setting it up.
I downloaded Itunes but the Ipod is not showing up. I have reinstalled it, restarted my computer, and the Ipod. I cannot figure out why this Ipod is not showing up. I cant see in my computer or on Itunes. It shows on Windows Media Player but I cannot add music to it. Please help! I have music already I just needed to add it for my daughter. I have went through the diagnostics and it still has not helped me any.
1. Itunes is up to date.
2. I have checked the USB cable and it is ok.
3. I verified the apple supported device is installed properly.
4. I restarted both the Ipod and my computer.
This is what I get with the 5, error code 10 device cannot start. -
HT4113 I got a iPod touch for Christmas it's asking for a passcode.
Should a new iPod Touch as for "Passcode" when you first turn it on?"
No.
From whom did you purchase it?
Try:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
If it then askes to enter an unknow Apple ID password return it
iCloud: Find My iPhone Activation Lock in iOS 7 -
i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back
Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted. -
i just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!
Go to the iTunes menu > Preferences > Playback.
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My mom got the iPad mini for Christmas and she gave me her old iPad but she is still receiving all my messages on her mini. Is there a way to stop her from getting them?
If she is receiving your messages - then you must have somehow setup the iPad to use your iPhone number or your email address on her new iPad. How you did that is beyond me unless you set up her new Mini for her and used your Apple ID on it.
On her iPad got to - Settings>Messages>Send and Receive at>You can be reached by iMessages at>uncheck your phone number or email address of that is what is being used for the contact number. -
I have had an itunes account for yearsfor my iphone. Now 2 of my kids got ipod touches and 2 got ipod nanos for Christmas. I can't figure out how to add them on to my itunes account so I can download games and apps that I have previously purchased. Please help!!
For Messages they will each need their own iCloud accounts. You should also enable Restrictions in Settings > General > Restrictions and disable auto-download on the other devices.
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