I got billed for an in app purchase for an app thats not on my phone. What should I do ?

My Apple account is only one phone. I got charge ten dollars for in app purchases made my a toddler. I than removed that app. The app is gone. I wasn't even on my phone when I got a email saying I was billed for 3 in app purchases from an app thats not on my phone. What should I do or should I ask is their anything I can do ?

You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I got billed for an app upgrade that I didnot know would inlcude a charge. How do I get a credit?

You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5100 Itunes u just opens and closes immediately when I try to use it. It worked previously, and now it doesn't. I tried uninstalling it and then installing it again and it still closes as soon as I open it. Other apps do not do this. What should I do?

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I would start with this FAQ Entry first, if you have not done so yet: http://forums.adobe.com/thread/792580?tstart=0
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One of the first things to look at would be your video driver. I would go to the video card's/chip's mfgr's. Web site, and check for a later driver. Do not trust Windows, or any utility to tell you if you have the latest driver. If there is not a newer video driver, or it will not install properly on your system, be sure to check with the HP Web site, as HP, Dell, Lenovo, and some other mfgrs. will re-package video drivers to suit their specific setup.
One troubleshooting technique, that might prove useful (however, those deleted programs bother me a bit here), would be to create a System Restore Point for now (see Windows Help for doing this with your particular OS version). Then, boot to Safe Mode, and choose an older System Restore Point, from when things did work. This might take some trial-and-error, to get back far enough. Test. At the worst, you will only have lost a few minutes, as you have your new System Restore Point for now, to fall back on.
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HT3702 i signed in with an account that has a 6.99 dollar purchased app and pressed install but i got billed for it it should of been free

i signed in with an account that has a 6.99 dollar purchased app and pressed install but i got billed for it it should of been free

We won't know until you try the procedure. The reset will not affect the content of the iPod.
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HT204088 I got billed for an app that I did not order

I got billed for an app that I did not order

Hi...
Follow the instructions here > How to report an issue with an iTunes Store purchase

TS1424 Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

Welcome to the Apple Community.
Check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

HT3702 I got billed for an app that I didnt buy

I got billed for two apps I didn't buy

Hi...
Follow the instructions here > How to report an issue with an iTunes Store purchase

What do i do? I got billed for the same app twice

I got billed for the same app twice.

If this is from the iTunes Store, go here to report the problem:
http://www.apple.com/emea/support/itunes/contact.html
If this is from the Mac App Store, go here:
http://www.apple.com/support/mac/app-store/contact/
This forum is for questions about the Communities themselves.
Regards.

I never purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!! I've been waiting. Thx

I never purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!! I've been waiting. Thx

Change your iTS password!!!!
Are these charges from Adobe or Apple?
Are these purchases from the App Store or iTunes Store?
Contact your credit card company and dispute the charges. Apple and Adobe will do nothing for you - it is your CC issuer that can help.
As noted these are user to user discussions. None of us here work for Apple or Adobe.
Contact iTS Customer Service via these links - http://www.apple.com/support/itunes/
MJ

TS1424 Got billed for something that didn't work!

I tried to buy something for a app and it didn't go through but I still got billed for it, how do I get my money back?

i had that happen to me you me you contact apple and they should be able to help you soon. you can try by changing your password (if you go to itunes change password)

I have been billed for something I did not purchase.

can someone please tell me how I inform itunes that I have been billed for something I did not purchase?
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Does anyone else know the password to your AppleID? if you suspect your account has been compromised, then go and change your password at https://appleid.apple.com in the manage section

Ask your question.I have just receive a billing for a download that I do not want. How do I return it?

I have just received a billing for a download that I do not want. How do I return it?

According to Apple, all sales are final.
http://support.apple.com/kb/HT3641
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I've purchased an app called Metalstorm: Wingman. I tried to install it, but it's not letting me. What should I do?

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First of all - if you are in the purchased tab of the app store - If you tap on "All" at the top - when you find the app - it should either say Installed and it should be greyed out because it is already on the iPad - or if you tap on "Not on this iPad" at the top - when you find the app it should have a cloud icon next to it so that you can tap that and download the app.
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My iPod will take for ever to load and app but then it just crashes what should I do?

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See:
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Billed for calls I did not make

I recently received my bill and noticed 550 calls made against my Broadband Internet Phone (£177). I definitely did not make any them and no one else has access to my premises. I have not used my Internet Phone for the last 2 years so how come if they are meant to deactivate it after 90 days I have suddenly got billed for any calls ?
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I have downloaded all the numbers of the calls made and suggested to BT that they contact the regular/frequent use ones to see who they have received calls from but I'm afraid this seems beyond their investigative capability.
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djh22 wrote:
Outrageous theory Sherlock, of course there's a genuine fault with BT -
Don't worry (and apologies to the OP as this is a serious issue, which I'm sure will get sorted)
BT's on it!
-+-No longer a forum member-+-

I got billed for an in app purchase for an app thats not on my phone. What should I do ?

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