I got charged $4.99 for a free app(Vocabulary HD Free) listed as free in app store..Hows that even possible
Hey,
i was browsing through my ipad. When i saw an app (Vocabulary HD Free) which was clearly listed as FREE. So i clicked on it to install it then it took me to my credit card page tellin me to confirm my credit card information as it said it was incomplete. So i filled in the required information clicked next and next thing i know is that i got a message from my bank saying i have been charged $4.99.
So what happens now? Does the developer compensates for this misunderstanding?
I have been using apple for the past 5 years now (almost) and this is the first time this has happened to me.. this is so absurd..
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom
Similar Messages
-
I have deleted my shortcut for the media app store. How do I get it back?
I have deleted my shortcut for the media app store how do I get it back?
Hi BECK94:
I can help you get your shortcut back! Here's what you'll need to do (Add a shortcut to home screen). If you accidentally deleted the application altogether, you can download it again in the Play Store. Note: If you're referring to your Market application, the name has changed to the Google Play store.
I hope that helps. If I'm way off base here, please provide more detail to your issue so we can properly assist.
Thanks,
MikeS_VZW
Follow us on Twitter @VZWSupport -
I got charged five times for apps that were free
I got charge five time for apps that were free. I am frustrated because they have it setup where you can not talk to anyone. Everything is either email or a schedule date far out.
Was this when downloading them, and if so did you change (5 times) your credit card details on your iTunes account ? Each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - your card issuer should remove it within a few days or so.
Store holding charge : iTunes Store & Mac App Store: About payment card authorization holds -
Today I was charged INR 60 for downloading "FREE APP" of Kotak Mahindra Bank. There is no mention of this charge of INR 60 anywhere. Pls therefore reverse this charge immediately. When it's written FREE it should not be charged.
you are just talking to other users like you. You need to contact the developer.
-
Why was i charged 89.57$ for downloading facebook app(free)
Why was i charged 89.57$ for downloading facebook app(free)
That's not right.
Contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us
Even if Apple placed a "hold" on your iTunes account, it shouldn't be that much.
iTunes Store & Mac App Store: About credit-card authorization holds -
Why i have got charged from itunes for 7500/- without any authorisation from my side?
Why i have got charged from itunes for INR 7500/- without any authorisation from my side?
Precise date and time of charges levied are 18th of May 2013 at 15:49:07.
Kind request to reverse the same on an urgent basis and send me the acknowledgment and confirmation about the same.
Regards,
Abhishek Dave
<edited by host>It is probably a test charge to see that the account you have established is valid. Apple will not pursue the charge and it will eventually drop out of the system. It is simply a technical matter.
-
I got two receipts from the same tv show I bought. How's that even possible? I clicked the 'buy season ' button the first time and there was an error so I clicked it again, and now, I apparently paid for it twice! Apple is such a rip-off!
Wow.
Over react much?
Check your purchase history. See if it actually charged you twice.
If it did then contact itunes support for a refund.
No need be so over dramatic. -
Hi all I am from India,I purchased whatsapp application on14th July for Rs.55 but they charged me Rs.60 for that and also yesterday again they charged Rs.55 for the same app..what should I do??Please help me out guys..
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge (the Rs 60) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
For the second charge for 55, you used the same account to re-download the app ? If you did then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I am being charged by Adobe for the photography CC, but my account has no record of this. How do I resolve?
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?
I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?
Use the report a problem link in the email Apple sends to you after purchases.
S. -
Tryin to put apps on new I phone 4s! Went to web site and got applied but when I go to App Store it's looking for card details! Do I have to give these
I suggest that you contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html It could be what Lawerence said. Debit cards are not always accepted. Many say they are not any more, but those that already existed are okay. If you are getting this error declining the card, I feel this is the case for you.
-
HT4009 i was charged 3 times for the same app upload
i was charged 3 times for the same app upgrade
Do you have a question?
Click Support at the top of this page, then click the link under Contact Apple Support -
I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?
You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Itunes charged me twice for the same app. I wish to buy angry birds seasons hd and angry birds rio hd. both for ipad. and you charged 2 times for a.b. seasons hd.
These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums. If you have a billing problem then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
-
apps store said that the game is free but why the bill says it needs money?
please reply me soon!!!!
chan family
<Email Edited By Host>Did you add or change your credit card details when downloading the app ? If so then you've probably received a temporary store holding charge, which should disappear within a few days : holding charges. Or have you made any in-app purchases within the app (what app is it) ? If you log into your account on your computer's iTunes (Store > View My Account), what shows under your purchase history ?
As these are user-to-user forums, you are not talking to Apple here, I've asked the hosts to remove your email address from the post's title.
Maybe you are looking for
-
BAPI_GOODSMVT_CREATE to create a material document for consumable goods
Hi All, I am using a BAPi (BAPI_GOODSMVT_CREATE) to create a material document using a PO. Please note that the PO contain no material number. It contains short text. The account assignment is being copied in to the MIGO from PO (when i am doing the
-
Manage multiple InDesign and pdf files
I'm looking for help managing multiple pdf files created from InDesign. I make several catalogs from multiple InDesign files. Each InDesign file could be used in multiple catalogs. These catalogs are output as pdf files. The pdf files are sent to pri
-
Standard report to view Membership Type
HI Folks, Do we have any standard report where in we can get data of Info Type- 57, Membership fees. Experts plz advice Regards, Sekar
-
My Time Capsule ha been working reasonably well for 3 months but I am now getting a message which says that my back-up volume is read only. Any suggestions?
-
11.1.2.3.500.17 - Set default date
Hi all, Can I set a default date to be shown instead of the current day in the calendar ? That is for the Date data type accounts. Thanks in advance!