I got charged five times for apps that were free

I got charge five time for apps that were free. I am frustrated because they have it setup where you can not talk to anyone. Everything is either email or a schedule date far out.

Was this when downloading them, and if so did you change (5 times) your credit card details on your iTunes account ? Each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - your card issuer should remove it within a few days or so.
Store holding charge : iTunes Store & Mac App Store: About payment card authorization holds

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TS1424 How do I stop getting charges from itunes for stuff that was free?

How do I stop charges I am getting for apps that were free?

Is this what you are referring to...
http://support.apple.com/kb/HT3702

Why does Apple charge for Apps that are FREE? That's my concern.

Why does Apple charge for Apps that are FREE? That's my concern.

Free means Free....
As both Johnathan and Demo have indicated, if it says Free there is no charge associated with it. If you upgrade to a "Pro" version, or if you do in-app purchases, then it is no longer free....but when you initially install the app, you do not pay anything if it says "Free".
And "Yeah? I'll show you" does not help us to understand what you are talking about. If you want help, then provide specifics and we will help you to figure out your misunderstanding.
Cheers,
GB

I and my brother have different apple id's but are using the single itunes library on our home PC.When i am syncing my iphone most of the times the apps that were purchased with my brothers apple id is also getting on my iphone.

i and my brother have different apple id's but are using the single itunes library on our home PC.When i am syncing my iphone most of the times the apps that were purchased with my brothers apple id is also getting on my iphone.
How do i differentiate the apps that were purchased with my apple id and sync accordingly.As i want only the apps that were purchased in my apple id.
I am aware of the fact that i can click on the app and check with "getinfo" to see with whose apple id it is brought.but there are hundreds app which i cannot check one by one.
How do i filter the apps with apple id and sync?

Connect the device to the computer.
Open iTunes.
Select the content desired to sync.
Sync.

TS1702 I tried to purchase cityville hometown cash and it did not download. it said error try again later. I did that again and again 5 times. Now i got charged 5 times for something i didn't get! How do i tell apple to refund my money?

How do i contact apple to refund my money? I tried to purchase cityville hometown cash and it did not download. It said error try again later, so i did that. I tried 5 times to buy cash for $13.99 and no download. My account was charged 5 times for something i didn't get. I contacted zynga and they said itunes at apple store can help. I tried apple support, nothing. Why is it so difficult to get a refund when you play these games? Makes me not want to play anymore! Please help!

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Blackberry App - Charged 5 times for App - can't get help

I downloaded this app this week and was charged 5 times for the app. Could not get an activation code. I contacted the support for the app and they gave me an activation code but said that I had to deal with Blackberry Apps to get a refund.
Blackberry apps is impossible to deal wtih. They do not respond to my emails. There is no phone number to call. The Blackberry refunds setup does not work - everytime I try it I get this message:
"An unknown error occured processing your refund reqest. Please try again later."
Any suggestions. I guess I am going to have to copy all my emails and send them by Canada Post to Thosten Heins to get a response.
Come on Blackberry - you have to do better than that. Other than this my Z10 is working great.

Hi and Welcome to the Community!
I do not know for sure what method for requesting refund you are using (there are some links to pages "out there" that I believe are not valid anymore), but the proper method is to ring up your mobile service provider and request escalation up to BlackBerry support. You might have to fight with your carrier...we hear "stories" all the time about the "training competence" of carrier agents. But that is the correct method to use AFAIK.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I'm being billed for itunes that were free

I go and check my purchase history and on the dates that I have billed a dollar on my bank statement I go to my itunes account and it was a free application. Why am I being billed for it if it is free.

Are you adding or changing your credit card details on your iTunes account ? If you are then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
Or is this happening after you've downloaded the apps ? If it is then do the apps allow in-app purchases to be made in them, or do they have auto-renewing subscriptions in them : http://support.apple.com/kb/HT4098 ?

My Appstore account says that my security number don´t match but my credit card got charged 3 times in a row, how can I fix this, and how can I get my money back or the apps downloaded?

Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advance

Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
mike

You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???

I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???

The problem with those two apps is that they are supposed to be in your Apple ID and you didn't set up the Mac properly/completely when you got it.
You might try deleteing them and using OS X Recovery to install them again.
OS X Recovery -
http://support.apple.com/kb/HT4718
After that, before you open any iLife apps go to your Mac App Store account, to the Purchased pane and Accept them into your account.

HT204088 how to report a problem -i have been charged several times for a purchase of single app

i have been charged several times for purchase a single app!!

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

Use the report a problem link in the email Apple sends to you after purchases.
S.

I have been charged several times for items I have not ordered or received...Paradise Cove App

I have been charged several times for items I have not ordered or received...Paradise Cove App.
On a few dates I have attempted to purchase items on Paradise cove...then been billed several times for items I never received.
please remove these charges.
Tony Starace

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

HT4009 i was charged 3 times for the same app upload

i was charged 3 times for the same app upgrade

Do you have a question?
Click Support at the top of this page, then click the link under Contact Apple Support

HT4009 i was charged for an app that said free...what do i do?

i was charged for an app that said free..what do i do?

http://www.apple.com/support/itunes/contact/

I got charged five times for apps that were free

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