I got charged on my credit card that I did not order.

Order ID: MH86MZKD4L
Receipt Date: 04/24/13
Order Total: $1.99
Billed To: Visa .... 7827
Please give me credit back to me.

This is a user forum. You are not talking to Apple. Contact iTunes store support.

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I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes.

I have received charges on my credit card from ITunes for amounts that I have not made. There are 6 different purches on 3 different days. One day the two amounts were 20.95 and 20.96. The previous day the amounts were both 109.99. The day before that they were 139.99 and 99.99. I have tried to contact ITunes, but no answer. The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA. I did not make any of these purchases, did not receive an e-mail about what was even bought on these days. Anyone else have this trouble and resolve it? Looks like I will be going to the bank today to cancel my card! Very disappointed in ITunes lack of security.

I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59" Apple's email help desk couldn't help me because the card isn't one of my stored cards. I was told to contact my bank.
It seems to me that somewhere in AppleLand there is a record of the charge which is still pending. I don't want to go through the hassle of changing cards.

I have a charge on my credit card that I have not authorized

I have a charge on my credit card that I have not authorized

If you've checked your purchase hisory (Store > View My Account on your computer's iTunes) and you haven't made any in-app purchases or have any auto-renewing subscriptions then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I have almost $60 charged on my credit card and I did not make a purchase. Support is very difficult with Apple.

I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 I have charges that I did not order. How do I get them off?

I am recieving charges on my credit card that I did not order.

Hello Cookiemom40,
I recommend you report this to our iTunes Store support directly.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling

I have purchase on my card that i did not make. what should i do

I have purchase on my credit card that I did not make. What should I do to get my money back.

Contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

I am getting cross border fee charges on my credit card that I believe to be assessed against my monthly fee, can someone explain?

I am getting cross border fee charges on my credit card that I believe to be assessed against my monthly fee, can someone explain?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

HT1918 i just purchased songs. it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card

i just purchased songs.it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card

You do not have to remove anything in order to use your balance.
It will use the balance first.

HT204266 i have charges on my credit card that I need to discuss with someone

I have charges on my credit card that I need to discuss with someone. Thank you!

Extra Moves Bundle 1 (end game)
Sep 01, 2013
In-App Purchase
$0.99
Extra Moves (end game)
Sep 01, 2013
In-App Purchase
$0.99
Lollipop Hammer
Sep 01, 2013
In-App Purchase
$1.99
Lollipop Hammer
Sep 01, 2013
In-App Purchase
$1.99
Lollipop Hammer
Sep 01, 2013
In-App Purchase
$1.99

HT1933 why am i getting charges on my credit card when iu am not buying anything?

why am i getting charges on my credit card when i am not buying anything?

First, if you're using an iOS device, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards.

I got an Itunes card and when I loaded it itunes downloaded an album that I did not order; so my question is how did this happen and how do I find out how much this album costs cause I would like to get my money back.

My wife got me an iTunes card today and as soon as I redeemed it a music album that I did not order downloaded and deducted the cost from my iTunes card. I did this happen and how can I get my money back? I do not listen to the type of music that was downloaded and feel like I was robbed in a way cause the only way things are suppose to download is if I click on them and enter my password. Please let me know if there is anything I can do and am I the only person this has happened to?
Thank you

Thank you Niel,
My wife loaded her ITunes card right after I loaded mine and the album did not and still has not loaded onto her phone so we think it could be in my settings we are going to check into that but I did have money removed my account so thank you for the link to the form.

TS1702 How do I return an app, that I did not order or mistakenly ordered?

How do I return an app, that I did not order or mistakenly ordered?

You can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

HT3702 I know I bought something on iTunes and I got charged but my credit cards doesn't work anymore. It won't let me update or download any apps. Could I just go buy a 20$ iTunes card and will it charge that for the past failed purchase? Help please

could I use a 20$ giftcards from iTunes for a failed purchase Instead of a new credit card? I'm not going to add a new credit card to my account. When I try to update or download a new app it tells me I have to update my billing. So I can't do anything about it because I don't have a new credit card and I will not be getting one. I just want to use a 20$ gift card so that past purchase could just take it off of my giftcards I will add. Will this work?

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

HT3702 how can i dispute charges to my credit card that i didnt suthorize

there were about$400 charged to my credit card witout my permission so how can i have them taken off?

You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I see charges on my iTunes account that I did not make.

Hello, I'm showing over 200 dollars of charges I did not make. In fact, my computer was being shipped back to me for school since the 17 of Feb. When I got it all up and running I open my email to see multiple charges of music on the 1st of March that I did not purchase. I consider myself a safe surfer and always keep windows and firefox updated, I also run noscript. I ran various anti trojan programs and spybot s&d in safemode and came up clean. I was in a rush to get to class so I was unable to call apple today before they closed.
What is apple's policy on something like this where multiple purchases were made on someone's account without them knowing about it? I plan on calling them in the morning but I would like some input on if this has happened to anyone else and what they did to rectify the situation.

Remove your CC info from your iTunes account, change your password and immediately notify your credit card company and dispute the charges.
What is apple's policy on something like this where multiple purchases were made on someone's account without them knowing about it?
Same as any other retailer with bogus charges. Your credit card company authorized the charges so it's up to you to dispute the charges with the credit card company and your CC company to contact Apple.
I plan on calling them in the morning
Don't waste your time. They will tell you to notify your CC company as would any other retailer.

I got charged on my credit card that I did not order.

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