I got charged twice for 9 apps that i already paid and it still says i owe 8.95
i got charged 3 times for 9 apps that i already paid at once and i need my money back
OK.
Contact itunes support.
Click "Support" at the top of this page, then click the link "Under Contact us".
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Please I don't want the app to waste gigabytes!!!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I purchased an app and it downloaded twice. I got charged twice for it. In order to contact support, I have to pay 19.00 which is more than the oat of the app. Any suggestions?
http://www.apple.com/support/itunes/contact/
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HT3702 I got charge twice for Bruno mars
Hello I've got charge twice for one music app
Bruno mars if u can help credit my acc it well be very appriateHi Angelo17,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy -
I bought a ringtone and got charged twice for it and didn't recieve it
got charged twice for a ringtone but didn't recieve the tone what can I do?
I downloaded them from Verizon Tones. I've used Zedge in the past so I may install that again. I did eventually find my missing ringtones last night by accident!
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I got charge twice for purchasing a itune application, is there any number i can call?
I got charged twice for purchasing a itune application, is there any number I can call?
The iTunes Store does not have phone support. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store.
Regards. -
We are supposed to be charged once for apps, that we have purchased in the past.
Why am I being charged twice for two one time charges? I re-installed Angry Birds and the Eagle. I had purchased these two softwares previously and have installed and deleted other times. After I had installed this time,I decided I didn't want it, because of the constant reminders coming up on my iPhone that the Eagle was ready to go, etc. Plus the welcome back, using an old ID, apparently from some distant time, when I originally started using Apple Aps. So,those three things, being over charged, for the two items, and the constant annoying announcements. How do I get this taken care of?
Thank You,
sandman715Were they originally downloaded via the same account (content is tied to the account that downloaded it) and you haven't moved countries ? Also how did you re-download them, from the main of the store or the Purchased tab (re-downloading) ? Y ou can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My credit card got charged twice for the same subs...
I just renewed my unlimited world subscription. But for some reason, Skype subscribed me twice, meaning my one account has two same subscriptions, and my credit card was charged twice. Would you please cancel one and refund me? It just doesn't make sense at all to have two same susbscriptions in one account. So rediculous. Please respond. Thanks.
pandaw wrote:
Skype subscribed me twice,
Hello and welcome to the Skype Community.
I can see that in your account. please contact Skype customer service to request a refund.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I got charged twice for 1 song
Somehow, I tune I bought got downloaded twice and I got charged twice. What can I do to correct this error? It's happened before and I let it go, but obviously I need to fix this dang problem now!! Thanks.
Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. Assuming that it's an iTMS mistake and not that you mistakenly purchased the same song twice, they should then issue a credit to your account.
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I got charged twice for an app that froze & disappeared
I bought an app called Interior Design_floor plans & decorating ideas by pengfei zheng. It froze when I tried to look at the demo plan on the app so tried reloading it. Completely disappeared so I went back to the App Store and when I clicked on it to see if it would let me reload and it charged me again. So now I've paid twice for an app that first froze then wouldn't reload after it charged me again. No reviews came up until after I clicked to reload it again, if there were any that showed up I wouldn't have bought it at all. How can I get my money back? The app is crap and the reviews I read said the same.
Also clicked on app support and it took me to a website called livejournal which says "this journal has been deleted and purged.The following may help: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
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So I gift the this app called the chemistry buddy app and sent it and when they sent me a conformation for it being successfully sent. Then I looked on my other iPhone and it was never sent I rechecked two hours later and never sent . So I resent it again and it said free but when I look at my bill I am charged twice. Is there a way to get a refund.
You can contact iTunes support via this page and ask : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I got charged twice for a purchase
How to dispute a double charge on my app purchase
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
^^ above in the title is my question.
you can't get the old you tube icon because apple deleted it. BUT you can download youtube app on the app store for free and its actually better and faster than the previous youtube app that you want. hope this helps!
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It charged me for what i had purchased like 5 months ago just because i added a new billing info.
The only way is to contact them and find out
Contact iTunes
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