I got charged twice for an in app purchase and i need a receipt asap

Tried purchasing gems for brave frontier and phone lagged out....got back on and it said i made a the purchase but no product from the game was delivered....tried again and the delivery was instant....paid for 2 and i got 1 and brave frontiers support wont help unless i get a receipt

Go into the iTunes store and into your account.
After entering your account there should be purchase history in the 3rd tab ( if you're using the latest iTunes software ).
Printscreen your Purchase history and send it over to Brave Frontiers help and support forums.
Hopefully this helps you!

Similar Messages

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    Hi! I have been charged twice for an in-app purchase. Who do I contact?

    Contact iTunes Customer Service...
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    If that route isn't working then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    http://www.apple.com/emea/support/itunes/contact.html
    You can change the passcode to IMMEDIATELY.

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    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
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    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Find the email receipt for your purchase.
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    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Hope this helps ....
    - Judy

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  • HT204266 I have been charged twice for downloading an app what do I do?

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