I got delivered order email but it is not delivered.

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Hello
Looking for admin support.
please check above history it says order delivered but all are pending. both of order created today and i got email about order delivery.
i cannot see at my profile page even i cannot make call.
please help me urgent!
Thanks.

Hello
Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts.
Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
To continue calling until your next minutes allocation is applied to your account please purchase either a Subscription but with a different amount of minutes or Skype Credit.

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I got delivered order email but it is not delivered.

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