I got iphone 5s but i cant use it because he need the old icloud account what should i do?

i got iphone 5s already reset i open it then he need the old icloud account what should i do?
can anyone help me to my problem?

If the previous owner's Apple ID and password are on the phone and Settings > iCloud > Find My Phone is turned on, you must get the previous owner's Apple ID and password, get the previous owner to remove the iPhone from his iCloud > Find My Phone devices list, or get your money back. You never be able to use that iPhone as that is the Activation Lock, an anti-theft protection system.

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I turned off my Imessage and then switched my Apple ID. Now I cant sign in or out of the old one. What should I do?

I use imessage most of the time. I didnt take it into consideration that i needed to sign out first. Now if I try to turn it on, it gives me my old apple ID. When I enter the password, it just brings the message up again. How can I sign out of it?

Hello florabb,
You may be able to change or reset the password on this old iCloud/Apple ID account, even if you no longer have access to the email address associated with it. Once the password is changed/updated, you should be able to log your iPhone out of the old iCloud/Apple ID account and log in to the correct new account. You may find the information and steps outlined in the following articles helpful:
If you forgot your Apple ID password - Apple Support
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
- Brenden

So I bought a Used copy of final cut pro 7, but i cant use it because I need a serial number and the serial number that came with it doesn't work. What do I do?

I bought my copy from ebay and when i got it I installed it, but every time i click on final cut pro 7 it asks for a serial number and when i put the on that came with it, it tells me it an invalid serail number. It is kinda making me want ti throw my mac out the window and just stick with windows.

First, find out if you bought an "Upgrade" version, or a "Full" version.
If you have an "Upgrade" version, it will require two serial numbers to work - first, the serial number of the last "Full" version you are upgrading from, then the serial number of the "Upgrade" software you are installing.
If you have bought a "Full" version, see this KB article with help entering serial numbers in the Pro Apps:
http://support.apple.com/kb/TS2005
MtD

Just got iphone 4 but i cant get network services...any clues, just got iphone 4 but i cant get network services...any clues

Just got iphone 4 but i cant get network service..any clues

Where did you get this phone from was it an authorized apple dealer?
Did you activate your phone yet?
Have you contacted your cellular provider about having no network service?

I have a new OS X now my Iphoto version 8.2 needs upgrading I downloaded 9.3 but I cant use it as I need a minimum of 9.1 how do I do this ?

I have a new downloaded OS X now my Iphoto version 8.2 needs upgrading I downloaded 9.3 but I cant use it as I need a minimum of 9.1 how do I do this ?

You can purchase the newest version of iPhoto on the Mac app store. Cost (in US dollars) is $14.99.
It sounds like you downloaded an iPhoto update to take version 9.1 up to 9.3. You can't use it with version 8.x.
Best of luck.

I lost my ipad, but i cant found it, because i dont have my icloud on in the ipad

i lost my ipad, but i cant found it, because i dont have my icloud on in the ipad

Yes, really. I'm sorry to hear that you lost your iPad, but your question is a bit like asking why you can't see in the dark when the lights are not on. As Diavonex said, if you didn't set up iCloud, and in particular Find my iPad, you cannot track it. hopefully you at least had a passcode enabled.
Read this: https://www.apple.com/icloud/find-my-iphone.html
Also follow Apple's recommendations for what to do If your iPhone, iPad, or iPod touch is lost or stolen.

I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?

I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?

If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't use the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(119278)

I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I a, afraid I might lose everything messing with

I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with

I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up.

Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Lotte,
Does this help?
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

HT204053 My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.

My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.

The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock

I cannot delete the old icloud account on my i5. I tried some trick but it says "your email had been already verified".. Now what to do?

I cannot delete the old icloud account on my i5. I tried some trick but it says "your email had been already verified".. Now what to do? Please help

Settings > iCloud > Select the Account > Delete Account

HT1267 i have a iphone 3gs but i cant use it now the status has been change so i cant use it. im in china

i have a iphone 3gs from 3years i go i bought in the states now im in china and i can register it .........the apple store here in shanghai says the status has been changed on the phone so i cant use it........what can i do?

You have to get AT&T to unlock it. You'll have to call them.

HT201269 I am trying to restore an old back up to a new phone but it will not allow because it says the "old iphone" password is incorrect but the password I am using is the only password I have?? Help? What does this mean?

I am trying to restore an old iphone to a new iphone but it will not allow becaue it says the "old iphone" password is incorrect but the passwork I am using works for my ITunes account and is the only password I have..?? Please help!! Thank you.

When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567

RE: windows 7 outlook 2007 ios 6 iPhone 4- Still signed in to the old iCloud account on PC and iPhone4. How do I sign into new iCloud user ID [email] without duplicating or deleting my contacts and calendar in Outlook 2007

iCloud on PC QUESTION: RE: Windows 7, Outlook 2007, iOS 7.1.2, iPhone 4: Changed iClould user ID to new email. Still have the old iCloud User ID [email] on PC and iPhone 4. ---- How do I change to new iCloud user ID [email] without duplicating or deleting my contacts and calendar in Outlook 2007. I just exported Outlook to a .pst back up file on my PC. I have had extensive contact notes. When I was originally setting up with Apple care in 2011, the contact notes duplicated several times within the contact and the contacts also duplicated, so I want to avoid problems.
1/29/15 Thank you for your help!

Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search

HT1296 i gave my iphone 5 to fix, my screen was broken, now i got it back but i cant use it cuz its disabled and ive tried to open it thru itunes and zero results.it just tells me that i have to enter password on the phone but i cant cuz its blocked

i need some help, im trying to get my iphone open but nothing seems to work, my itunes just asking me to enter passcode on the phone and i cant and it doesnt let me do it on itunes so im stuck.

Try this: place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

I got iphone 5s but i cant use it because he need the old icloud account what should i do?

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