I got locked out from my iPad mini during setup, keep ask me for passcode but I didn't set one up. Reboot unsuccessful, iTune won't let me connect because I didn't enter my passcode. How to fix this?
I got locked out from my iPad mini during my initial setup. Keep ask me for passcode but I haven't setup one. Reboot and restart didn't solve the problem, tried connect to iTunes but it won't let me because it requires the passcode. Tried my Exchanged password, Apple ID password and my iPhone passcode but none work. Any idea to resolve this?
Try and force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost.
Similar Messages
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I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem
BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect. -
When I try to use the internal hard drive as a scratch disk I get this error "unable to set scratch disk- the selected directory is on write protect or non-writable media. Any ideas on how to fix this. It only happens in fcp.
By internal, I assume you're referring to your systems (boot) drive. Is it, by chance, a partitioned dive?
Also…although many people successfully use their systems drives as scratch disks, over time you'll have better results using a dedicated drive for your media.
Good luck.
Russ -
i reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?
Click here and use Apple's iForgot service, or contact their Account Security team, or if you're the device's original owner, take it and its purchase receipt to a physical Apple Store.
(124525) -
I'm trying to update my credit card in ITunes, but it won't let me input the security code. Does anyone know how to solve this problem?
Could you give me more details on how it would let you put in the CVV?
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I got locked out of my ipad by a passcode and the itunes restart is not working
I was locked out of my ipad because I forgot the passcode. I have tried the iTunes restart to wipe everything off the ipsd to start over and it is not working.
Here's the Apple support page on this. If the Restpre process doesn't work you need to put your device into Recovery mode. Read through all the steps and follow them carefully.
iOS: Forgot passcode or device disabled -
I got locked out from my old Iphone before i was done replacing it
how can I unlock my old Iphone?
What do you mean you got locked out of the old phone before replacing it? Are you referring to your passcode, or something else. Could you supply more information and reword your question to better identify what is wrong? What were you doing, what appeared on the screen, what did you do?
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How can I remove rentals from my ipad mini?? I have asked the itunes store and they cannot help. They will not dissappear and I can`t load anymore. And one of them is just a grey box...
I'd defiantly try a factory reset first to see how things look afterwards.
Its safe to say IOS8 is buggy for me and I'm sure Apple will fix many of the issues soon. The main problems I have experienced to date on a factory reset iPad Mini are as follows:
General system slow down.
Safari is very slow to render web pages, this could be WIFI related.
The keyboard seems slow to respond especially within Safari.
I opened a new email earlier this morning and it caused the iPad to auto reboot. Thats a first for me on an Apple device.
The ability to make / receive a call on your iPad always seems to fail for me. My iPad will ring when a call is received I will answer but it will immediately fail to connect. The same happens on outgoing calls.
Battery life on first impressions seems to have suffered since the upgrade.
Role on IOS 8.0.1... -
I need help ASAP. I got locked out of my Apple ID and I can't get my security questions. I can't use my rescue email to get the answers to my security questions because my sister no longer has access to that email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!I am also having the same issue. Please help!
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Comments on one page in a multiple page doc posts to all pages in doc. Any Idea's how to fix this?
I down load my bank statements and I use the comments to make notes, pencil in check marks etc. As soon as I scroll down to the next page the comments on the first page are showing up on all the remaining pages. I have no idea how to fix this. Can anyone help?
Thank you?I down load my bank statements and I use the comments to make notes, pencil in check marks etc. As soon as I scroll down to the next page the comments on the first page are showing up on all the remaining pages. I have no idea how to fix this. Can anyone help?
Thank you? -
pleassse help im locked out of my ipad2 it tells me to connect to itunes but when i do itunes tells me i need my passcode and it wont let me get into my ipad how can i restore my ipad without having to connect to itunes is there another way
If you're unable to do a Restore, go into Recovery Mode per the instructions here.
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I am trying to backup my Itunes onto my external hard drive. I am at the step where I on Itunes, click on File ->Library ->Organize library. I am suppose to check mark both boxes there, the first being "Consolidate Files" & the second being "Reorganize files in the folder 'Itunes Media'. I am able to checkmark the first box but It won't allow me to check mark the second box, why? How can i fix this? Please help!
Well you must have made a mistake somewhere. The last instruction of step four reads:
When you've found your iTunes library folder, drag that folder to your external hard drive. This will begin the iTunes backup. The amount of time the backup will take depends on the size of your library. When the transfer is done, your backup is complete and your external hard drive can be disconnected.
Normally dragging content from to a new location on a different drive will result in a copy action which is what you were supposed to do. At a guess you somehow managed to move the iTunes folder. Then when you started iTunes it created a new blank library for you assuming it had just been installed rather that raising a warning.
Close iTunes. Rename the iTunes folder on the internal drive as iTunes (Empty) then copy the iTunes folder from the external back into the User's Music folder. Start iTunes. All should be well.
When you've made sure it all works please read my User Tip and use that method to backup in future. Since you already have a folder with the backup in place you can skip the "Make New" operation in the fourth step and simply choose the external folder.
tt2
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