I got locked out of buying stuff on itunes in my pc and i cant find a way to fix it

i got locked out of buying stuff on itunes in my laptop and i cant find a way to fix it

If you mean that your account is disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • HT5312 What if I forgot my rescue email? I got locked out of the Password & Security section for trying my questions too many times.

    I got locked out of the Password & Security section for trying my questions too many times. I was just trying to buy an app and it completely locked me out. Do I have to call iTunes?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I got locked out from my iPad mini during setup, keep ask me for passcode but I didn't set one up.  Reboot unsuccessful, iTune won't let me connect because I didn't enter my passcode. How to fix this?

    I got locked out from my iPad mini during my initial setup.  Keep ask me for passcode but I haven't setup one.  Reboot and restart didn't solve the problem, tried connect to iTunes but it won't let me because it requires the passcode.  Tried my Exchanged password, Apple ID password and my iPhone passcode but none work.  Any idea to resolve this?

    Try and force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost.

  • I got locked out of Mac os 9 and now I can't get into OS 9 or OS X.  All I see is the Macintosh SE and a finder face and text that says "mac os 9.2 welcome to mac os".  I can't get into COntrol Panel to reset the password to allow me to get in.

    I got locked out of Mac os 9 and now I can't get into OS 9 or OS X.  All I see is the Macintosh SE and a finder face and text that says "mac os 9.2 welcome to mac os".  I can't get into COntrol Panel to reset the password to allow me to get in.

    Do you have OS X and OS 9 installed on your Mac? If so, startup with the Option key depressed. This will open the Startup Manager window. Select the OS you want to start from & click the right arrow.
     Cheers, Tom

  • I have got locked out of my ipod how can i get back in

    I have got locked out of my ipod how can i fix this

    Do you mean the iPod is now disabled from entering in the passcode incorrectly too many times?  If so, see this article.
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    B-rock

  • I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    Read Kappy's response in this discussion.
    https://discussions.apple.com/thread/4096786?tstart=0

  • Got locked out as administrator

    I know this has been asked before but could not find an answer that I could use.
    Got locked out from my computer as an administrator -- did not forget the log in code - but I get the computer shaking when I enter the log-in info that I have been using for a while.
    Tried to booth from the Lion usb start up disk -- tried to use previous back ups -- I just can not get in ...
    Any one with ideas -- besides taking it to service
    I'll never make it as a hacker since I can not even get into my own computer that I have used for years....

    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the Mac OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
    In the Terminal window, enter “resetpassword” and press return. A Reset Password window opens.
    Select your boot volume if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select  ▹ Restart from the menu bar.
    You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

  • Got locked out

    Got locked out of the Touch

    Connect the iPod to its syncing computer and restore via iTuns. If iTunes asks for the passcode and you can't enter the passcode or you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I couldn't find out my security questions and I got locked out . I tried to send an email to my rescue email but my sister does not have access to that email any more please help.

    I need help ASAP. I got locked out of my Apple ID and I can't get my security questions. I can't use my rescue email to get the answers to my security questions because my sister no longer has access to that email address.

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT1212 i forgot my password to my new 5s phone and i got locked out and it says iphone disabled connect to itunes i tried to reset it but it didnt work

    i forgot my password to my new gold 5s iphone got it 2 days ago. i got locked out after trying mant codes i did one very fast and got in i tried to change the password but i forgot it again! i got locked out again and it says iphone is disable connect to itunes.i tried to reset my phone but i didnt work.

    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I got locked out from my old Iphone before i was done replacing it

    how can I unlock my old Iphone?

    What do you mean you got locked out of the old phone before replacing it? Are you referring to your passcode, or something else. Could you supply more information and reword your question to better identify what is wrong? What were you doing, what appeared on the screen, what did you do?

  • HT1688 i updated to iosv6 and got locked out help

    i updated to iosv6 and got locked out help

    HT1414 ipod touch is locked forgot password
    See if this helps. This helps for iPhone.

  • My mac book pro has got 41 GB of other stuff on it clogging it up how do I find out what is rubbish and delete it

    my mac book pro has got 41 GB of other stuff on it clogging it up how do I find out what is rubbish and delete it. To free up some memory. I can't believe I have filled it up intentionally.

    For information about the Other category in the Storage display, see this support article.
    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
    iPhoto ▹ Empty Trash
    Then reboot. That will temporarily free up some space. Do the same in other applications, such as Aperture, that have an internal Trash feature.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    If you're using Time Machine to back up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
    See this support article for some simple ways to free up storage space.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
    Install ODS in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning your files.
    I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with ODS, quit it and also quit Terminal.

  • I got locked out of my iphone and it says i had to connect to itunes but how do i fix it now

    i got locked out of my iphone and it said i had to come to itunes to fix this and now i cant figure out how to reenable my iphone can anybody help me?

    Start iTunes on the computer you used to setup/backup the iPhone, connect the USB end of the cable to the computer, then while holding the home button on the iPhone connect the dock connector end to the iPhone.  That will put you in recovery mode and iTunes should see the iPhone.  Then proceed to restore from backup as that will remove the passcode and allow you to access the iPhone.

  • HT201272 I bought 3 albums on my iPod, but then I got locked out of it, and on my new laptop when I click on 'purchased' it's not there, I'm also signed in with the account I bought it on, any suggestions?

    I bought 3 albums on my iPod, but then I got locked out of it, and on my new laptop when I click on 'purchased' it's not there, I'm also signed in with the account I bought it on, any suggestions?

    Hello AstarteLydianna,
    The following article provides some additional troubleshooting steps that can help get the App Store working on your iPod Touch.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

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