I got my credit card company called said that I purchased at iTunes yesterday six times and totally almost six hundred,I'm in shock and I think is my 5 years old did it,I want to know can I get it refund?

My credit card company called and said I purchased at iTunes store six times and the total is almost six hundred dollars,i'm in shock and some how my 5years old boy did it,i have no clue how he get in and able to get all the purchase,can I get refund?

Try here.
http://www.apple.com/support/itunes/
Bear in mind that you are not entitled to a refund of any type since the terms of the iTunes and App Store are "All Sales Final". That doesn't mean that you will not get a refund - you are just NOT ENTITLED to a refund.
I suggest that you watch what the 5 year old child is doing when he has the iPad.
kit lai wrote:
i have no clue
Obviously.

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