I got my iPhone 6plus 10 days back. And I updated to 8.1. Am having MacBook Pro late 2013 which has been updated to Yosemite. My iPad air also updated to 8.1. But am not able to use airdrop among these devices. AirDrop is not working inspire of doing

I Got my iPhone 6plus 10 days back. And I updated to iOS 8.1. My MacBook pro late 2013 mode was updated to Yosemite.
MY iPad air has been updated to 8.1. But airdrop is not working among these devices inspire of doing all settings. can anyone solve this problem?

Try following this article.
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices
Mann

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HT1766 I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not?

I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not? How do i get back my old contact in my phone?

Your entire second paragraph is so confusing I am going to ignore it.
But I may be able to answer your first and third paragraphs, which seem to address the same question.
I wonder where your iPhone states it was backed up yesterday. I am going to assume that you see this under Settings > iCloud > Storage & Backup.
If that is true, then the backup from yesterday is in iCloud. The one and only way to restore an iCloud backup is to do this on your iPhone:
Settings > General > Reset > Erase All Content and Settings
That will cause your iPhone to begin a setup process. As part of that process, assuming you enter the same Apple ID you used when you created the iCloud backup, you will be offered the opportunity to restore from it.

Not able to use preview appstore on 10.9.2, not able to use preview appstore on 10.9.2

not able to use preview appstore on 10.9.2, not able to use preview appstore on 10.9.2

Hi
I am facing the same issue; but for our application. I am able to work fine with other Flex application, the issue is with only one application.
Is there any reason or solution to this. Please advice.
Thanks
Komala

Have iPhone 5s setup on windows 7 machine and in iCloud. now have 15" macbook pro late 2013

I want to start using my macbook pro late 2013 loaded up laptop to start using my iphone 5s with. I have transferred all music and apps virtually everything is in the versionof itunes on laptop and has been authorized.
now how do I use it as when i plug phone in it sees it as mass usb storage ie.... i can transfer pictures not much else.
any help appreciated.
thanks

Hi chevysales!
If you iPhone is not appearing in iTunes on your MacBook, you will want to see this article for troubleshooting steps:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Once your iPhone is recognized in iTunes, you can use this article for information on how to sync:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/ht1386
Thanks for using the Apple Support Communities. Have a good one!
-Braden

How to clean install os x on macbook pro late 2013 using usb (offline) (without recovery direct download)

hi,
Im trying to clean install OS X from last month using inbuild recovery partition method. Due to slow internet connection Im unable to complete the installation. I tried many times using this intallation process but it failled to complete the installation. My internet connection is steady but due to "time out" the whole installation process is skiping. So Im not able to use my brand new macbook pro late 2013 from last month beginning. Please provide an alternative solution to install os x.

For several years now, Apple has acted as if everyone on the planet has high speed Internet access. That is obviously not the case for many people, and for them installing or reinstalling any OS X version since Lion has been a problem.
I can only suggest that you take your MacBook Pro to a location that has a faster, publicly accessible Internet connection and download it there. An Apple Store would be ideal, but if that is not an option, a public library may offer high speed Internet, as do many hotels, coffee shops, or similar locations where you may have to pay a small fee.
When the download completes, you can copy the Install OS X Mavericks icon to another folder or an external storage device such as a flash drive, where it will remain available to use again, as often as you wish. Do that before proceeding with the Mavericks upgrade, otherwise the installer will erase the file.
The installer icon resembles the following
(Launchpad)
The following will also appear in /Applications:
Copy that to another location, such as Documents, by holding an option key while you drag it there.
Of course, every time Apple releases an OS X update you will need to download another, rather large file.

Sound stops working while using headphones on Retina Macbook Pro (late 2013)

I have a brand new Retina Macbook Pro (late 2013) with OSX 10.9.1 installed. The sound continuously stops working when I'm using my headphones (which I use on a daily basis). I've noticed that when I unplug the headphones, the sound from the internal speakers and the headphone port stops working.
I've already checked other answers and have tried their suggestions:
I've looked at the sound settings and it is not set to mute.
I've tried unplugging the headphones several times in a row and that still doesn't work.
I don't see a red light in the headphone port.
I've checked the headphones and there is nothing wrong with them (I use them with other devices).
I've tried using different headphones, but the problem persists.
The only way to get the sound working again is by restarting my laptop which is very inconvenient. I use this laptop for working and having to restart it every time I unplug my headphones is just not a solution. I honestly have no idea what is going on. This is a very new laptop (and my first Macbook); I've had it for less than 3 months. The laptop stays on my desk and has not been dropped or damaged in any way. This is a very expensive laptop and the last thing I would expect is for there to be a problem like this.
If anyone has a solution to get rid of this problem once and for all, please let me know!
Thank you.

I have a brand new Retina Macbook Pro (late 2013)
Please read the warranty paperwork that came w/your computer. You have 14 days to return the computer w/no questions asked. You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support. Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. If you DIY and mess up, your warranty will be VOIDED!

Microphone Input Not Showing on Garageband 10.0.1 (Macbook Pro Late 2013)

I am using GB 10.0.1, trying to connect a microphone to my Macbook Pro (Late 2013) and record a few things. But the input doesn't show up at all... The only thing that shows up is "Built In Microphone". What should I do?

kdrummercash wrote:
I believe the computer won't power the microphone.
an SM58 is a dynamic mic, not a condenser, it does not use Phantom power, however there still are reasons why you can not plug an SM58 directly into a Mac, and do indeed need an interface:
http://www.bulletsandbones.com/GB/GBFAQ.html#micline
(Let the page FULLY load. The link to your answer is at the top of your screen)

MacBook Pro late 2013 not charging

Hello guys!
Well, I'm having a problem with my laptop. (MacBook Pro late 2013, 15" 2.3 GHz, 16 GB ram etc) Today, my battery went down to 3% and I connected it to its charger but it does not do anything. No light at all and of course no charging. As far as I can remember, before it died it did not show "Not charging" instead of the battery percentage or anything. Tried removing the long cable and using the short one but still nothing. Tried different outlets, nothing. I read on the internet multiple suggestions and tried most of them (its dead so I can not do anything software related). Tried cleaning the MagSafe, turning it upside down, warming up the charger a little, still nothing. The complicated things are: I live in Greece (no apple stores), so i cannot just go to the genius bar to get it checked. It probably is the charger, but it might as well be a problem with the device itself, and I cannot just buy another charger to try it since they are expensive. By the way, once a few months ago, the charger got really hot and did not work at all until it cooled down a little. Any other advice?

Hi, AppleiGeorge.
Thank you for visiting Apple Support Communities.
I understand that your MacBook Pro is not charging. Here are some troubleshooting steps that may help.
Troubleshooting batteries
Built-In diagnostic tools
My battery runtime is low
My battery is not charging
My battery will not charge to 100%
My battery is not recognized
The low battery warning does not display
Mac notebooks: All about batteries
http://support.apple.com/en-us/HT204054
-Jason H.

Get safari 7 on macbook pro late 2013 to stop having bookmarks also go to iPhone 5s?

How can i get safari bookmarks I save on my macbook pro late 2013 to not also go to my iphone 5s? I want to keep notebook and iphone seperate and I do use icloud for both for backups, etc.
New to the mac side but have had iPhones since the 3G. I did read post saying turn off icloud for safari on my iPhone but wouldn't that impact all my bookmarks I have on iPhone if I ever restore from icloud?
Thank you

I did read post saying turn off icloud for safari on my iPhone but wouldn't that impact all my bookmarks I have on iPhone if I ever restore from icloud?
No.

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

MacBook Pro late 2013 does not show login window after waking from sleep

MacBook Pro late 2013 does not always prompt for login, but opens directly to desktop, even though security settings are setup to prompt for password after 5 minutes. Up to now, this only has happened on battery, machine goes to sleep or lid is closed, 10 minutes pass, lid is opened and desktop is shown instead of lock screen. Console shows, that the machine was actually sleeping (10 min no log entries) and also does not show any error in regards to login window.
This behaviour occurs randomly and I could not track down any root cause/behaviour, yet. Sometimes everything behaves as it should.
Any ideas?
Thanks
marcus

Count me in, I have the same issue, and from what I read here, it looks like a Yosemite/SSD related issue ?
I'm not 100% sure if it started when I put a SSD in my old iMac 2009 (as a fusion drive) or if that's after that when I upgraded to Yosemite...
I did disable auto poweroff like suggested in another thread : Mac freeze during the night sleep.
sudo pmset -a autopoweroff 0
We'll see if it helps.
It happens toughly a couple of times a week.

Microphone not working on macbook pro late 2013

Hello,
All of a sudden my Microphone has stopped working on my Macbook Pro, late 2013.
FaceTime works, however they cannot hear me. I have gone into system preference > sound but there is nothing showing up on the input volume.
Anyone got any ideas?
Cheers..

If no device works with that port, make an appointment at an Apple store genius bar for a FREE evaluation. You have performed all of the available software options.
Ciao.

Linkys ac1600 and macbook pro late 2013

Hi
i have linksys AC1600 and Macbook pro LATE 2013 , when i try to search for my 5GHZ network i cannot found and i cannot know how to turn it on.
can anyone please help on this?

Have you consulted your Linksys Manual?

ROG Swift PG278Q and Macbook pro late 2013 15" retina

Will My MacBook Pro late 13 15" Retina with Nvidia GT 750 M able to run with this monitor??
I am thinking to buy it i loved it from the time i saw it !!
So i am gonna use that monitor for gaming in Maverics and in Windows via bootcamp so will it work with that graphic card?

Locutus,
What cable are you using to hook up to the ROG Swift? I just bought a Cable Matters® Gold Plated Mini DisplayPort (Thunderbolt™ Port Compatible) to DisplayPort Cable, but it doesn't seem to be working. Do I need to get a driver or something?

Macbook pro (late 2013) states it has ddr3 and not ddr3l.

Does anyone actually see DDR3L in the system information? I know they're supposed to come with ddr3l.

Not so fast!!!
bennynjets also spoke with apple support. Let me quote his post (from above) here:
"Yeah weird. I talked to apple support and they said it is ddr3l. He stated they didn't put the "l" to save a "letter"... he didn't sound too convincing. I don't know, maybe so... i just wanted to see if anyone did see the full ddr3l."
Apple support did not tell bennynjets that using resource-intensive applications could cause the text to change to "DDR3L." Yet this is what they told to Zekepao (see Zekepao's post right above this one). Seems like that would definitely be worth mentioning considering the concern about the memory and how extraordinary such a text change in the system report would be. But, people, take a moment to think about it. They are seriously saying that the text in the system report will CHANGE depending on the memory exertion? I challenge anyone to demonstrate this. It is clearly a load of garbage, evidencing that they do not mind lying to consumers. If they felt the need to tell someone that lie, it casts a LOT of doubt on their claim that all the late 2013 macbook pro with retina display laptops indeed have ddr3L RAM.
OK, so how about we all just open up our computers and check to see what RAM we have? Oh, wait. We can't do that beacuse the RAM is now a part of the motherboard (that's why RAM is not upgradable in this model post purchasing) and opening the computer voids any Apple warranty on the computer (I believe). I also bet that, just like in the system report where no serial number is provided for any of the hardware that could be looked up by the consumer to find out more information, if someone actually were to open the computer and tear up the motherboard to locate the ram, that it would be unidentifiable. I bet someone would have to perform tests on it to see that its voltage is, in fact, 1.5 V (DDR3) and not 1.35 V (DDR3L) as advertised (this is just what I believe would happen).
Yes, Apple offers fantastic and expensive products and seems to take extraordinary pride in their customer service. But don't let this lull you into a false sense of security as far as their honesty when they can get away with very small lies in order to save a little bit more cash on every computer they sell. Apple is a corporation and they discuss earnings and how to take in the most profit in their board meetings. Don't be naive.

I got my iPhone 6plus 10 days back. And I updated to 8.1. Am having MacBook Pro late 2013 which has been updated to Yosemite. My iPad air also updated to 8.1. But am not able to use airdrop among these devices. AirDrop is not working inspire of doing

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