I got my itunes id hacked and Icouldnt get help redownload

had over 3k usd purchases and all gone and when i asked itunes for help They answered thats they cant find it!! and becouse i cannt login into my old id ,so they blaming me becouse i got hacked and they couldnt even rescue my id or find the hacker!! wonder how secure is itunes anymore ,i am soo disappointed

What do you mean you can't log into your old Apple ID? You only need your old password.
You will have to try to recover the password or contact Apple for help.
https://iforgot.apple.com/
Pete

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I got my itunes acount stolen and i need help i still got the resuce email and phone nomber on it with 490 usd in it

had msg from apple saying i go change id then nothing sent on and it says desible account, so i guess someone stole my itunes acount and with all credit of 490 usd on it, and all i got is the rescue account and phone number which is mine and i can prove its imine i need help asap please, i cant login same old id apple
Message was edited by: barbi10 that was the lst msg regarding my id then it vanished!!! Dear claire mawba, The following changes to your Apple ID were made on December 17, 2014 at 10:15:07 AM (GMT): Apple ID Email address(es) If you need additional help, contact Apple Support.
<Personal Information Edited By Host >

For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
You can contact Support in your country via the link/phone number on this page : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact support : https://ssl.apple.com/emea/support/itunes/contact.html

I got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card?

i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

£37 has disappeared from my iTunes account. But no apps or music or tv/movies have been bought. Has it been hacked and can you help please?

£37 has disappeared from my iTunes account. But no apps or music or tv/movies have been bought. Has it been hacked and can you help please?

Report it to Apple:
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Change the password on your account.

I just downloaded itunes 10.5 and i get an error every time i hook up my mobile devices.

I just downloaded itunes 10.5 and i get an error every time i hook up my mobile devices.
And this is the error that comes out:
szAppName : AppleMobileDeviceService.exe szAppVer : 17.88.0.7
szModName : kernel32.dll szModVer : 5.1.2600.5781 offset : 00012afb

http://www.youtube.com/watch?v=be09gGFw-Y4

Itunes stops working and I get an error message "APPCRASH" when I try to play a downloaded TV show. I have udated Itunes and removed and reinstalled quicktime.

When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.

Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK.
Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now?

I am trying to download itunes 10.6 and keep getting this error message, "The feature you are trying to use is on a network resource that is unavailable to a folder containing installation package itunes64.msi". What do I need to do?

I am trying to download itunes 10.6 and keep getting the error message "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes67.msi". Where do I find this or how do I get it?

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it how can I get back to the original account?

I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it how can I get back to the original account?

Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
tt2

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

All of a sudden my iTunes stopped working, and I get the following error messages: 1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem and 2. iTunes was not installed correct

All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
Thanks

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99192)

I am trying to reinstall itunes 10.5 and am getting the following error message. An error occurred during the installation of assembly "Microsoft.VC80.CRT.type="win32".version="8.0.50727.6195".publicKey Token="1fc8b3b9a1e18e3b"Anyone know how to fix this?

i am trying to reinstall itunes 10.5 and am getting the following error message.
An error occurred during the installation of assembly “Microsoft.VC80.CRT.type=”win32”.version=”8.0.50727.6195”.publicKeyToken=”1fc8b 3b9a1e18e3b”.processorArchitecture=”x86””. Please refer to Help and Support for more information. HRESULT:0X800736B3.
Anyone know how to fix this?

same problem. tried the ff fixes from microsoft but no joy
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/gett ing-error-message-an-error-occurred-during-the/10122022-2d88-4266-a695-6c6ddeafd 019?tab=AllReplies&page=1
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ windows-vista-unable-to-install-itunes-an-error/19b48df7-54c8-47f3-8854-d34118fa a79a
http://support.microsoft.com/mats/system_maintenance_for_windows/en-us
other ideas would be appreciated.
cheers

I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127.

I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127. I am using windows 7

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You may have more success if you use the advice in the Install missing components section to break down the installer into its component .msi files and install these in alphabetical order.
tt2

I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf. Can anyone help?

I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf" Can anyone help?

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

I have an old itunes gift card and cannot get it to work.

I have an old itunes gift card and cannot get it to work.
Any suggestions? It's about 10 years old.
Thanks,
BuffalomarkM

Can you provide more detail than just "doesn't work"? What happens when you attempt to redeem the card?

I'm trying to redeem my itunes gift card and i get the message "session timed out". does anyone know why i'm not able to redeem my card and why i get this message?

i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?

I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

I got my itunes id hacked and Icouldnt get help redownload

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