I got my macbook back from apple store and now it wont start

I took my macbook to the Apple store to get keyboard replaced. Now, I can't get it to boot up past the Apple screen with the spinning dial beneath it. I there anything I can do at home or should I take it back? More importantly, is this a fix I'm going to have to pay for because my computer is no longer covered by warranty?

HI. Try botting up your Macbook using the install disk (insert the install disc and press C). On the menu bar, click on disk utility and try repairing the disk and disk permissions.

Similar Messages

  • I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

    I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

    Hello deneye2112,
    Thank you for providing the details of the burning issue you are experiencing.  I found some resources that I think might help:
    First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
    Resetting the SMC on Mac portables with a battery you can remove
    Note: Learn about removing the battery on MacBook and MacBook Pro.
    Shut down the computer.
    Disconnect the MagSafe power adapter from the computer, if it's connected.
    Remove the battery.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Reconnect the battery and MagSafe power adapter.
    Press the power button to turn on the computer.
    Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    You can find the full article here:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
    Disc Burning Quick Assist
    http://support.apple.com/kb/HT1152
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • No audio in quicktime after getting MacBook back from Apple Store

    Since getting my MacBook back from the shop (they claim it was a mechanical HD failure but it seems more likely the crash was caused by the 10.4.11 update), Quicktime movies play with video, but no sound. I've tried going into the MIDI Audio utility, but all I see is "Audio output not supported." The text is grey and I can't do anything.
    Anyone have any ideas?

    Take your computer back to the Apple Store so that your computer can be fixed properly.
    When it’s time to pick up your computer from the repair shop/Apple Store:
    * Before you leave the repair shop/Apple Store, make sure you have the repair tech(s) power the comp up and demonstrate that it is indeed working & repaired properly too your satisfaction.*

  • I recently purchased a song on my iPhone through the apple store and now it wont play on my phone. Any help?

    Yesterday, i purchased a song on my iPhone through the iTunes store and it wont now play on my phone. Any ideas or help?

    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I got my imac back from apple... now... whats this???

    Hey there everyone.. Thanks for all of your help everyone who helped me figure out what was wrong with my imac. i had the logic board replaced along with the power supply. yay 999.65 worth of work for free thanks to the repair extension! Now i have an issue that i am wondering if it is normal?? System specifications: Its 20 Inch iMac g5. 2.0 ghz 1.5 gigs of ram, with a 250 gb hard drive. obviously with a new logic board and power supply. Its working beautifully!!! No Crashes since i got it back! But.... ...... ..... ..... Now ok, I play world of warcraft a lot.. Now after playing it for say.... 10 minutes.. My fans come on.. And boy.. they are kinda noisy!! holy cow.. Brrrrrrrrmmmmmmmmmmm geez.. an like.. if im encoding a DVD.. or browsing the net looking a videos.. Brrrrrrmmmmmmm Monatone drone there.. and even after i quit the game etc... quit burning.. etc.. not fore sure how long it keeps going.. but a while. CPU 4158 rpms, System, 4000 RPM's, Hard Drive 5374 rpm's... does this seem like too much? or is this about normal.. i dont want to complain.. but.. its kind of annoying ya know? Anyone else have the same experiences?? Please let me know asap.. Thanks,
    Jason

    http://docs.info.apple.com/article.html?artnum=301733 iMac G5: How to Reset the SMU (iMac G5, the iMac G5 (Ambient Light Sensor), and the iMac G5 (iSight)).
    If the above does not fix the fan issue, then get on the phone to Apple first thing Monday morning & advise them of the problem.

  • Got my macbook back from Heasync Logic board and now...

    I just got my macbook back after 11 days (and i have procare). I brought it in to apple to get fixed because i, like the rest of the macbook using population, was suffering from the random shutdowns... well, i picked it up today... the machine was screaming (as in good) it passed the AHT with flying colors before i left the store... well, i just got home and performed the QT and iTunes updates that i missed while it was at depot and after the required restart... a beautiful stream of colorful lines started dripping down my screen (its the logic board i know) I am not questioning what my current problem is... what my question to all of you who have received your macbooks back after having the MLB and Heatsink replaced....
    How many of you have had your NEW logic boards go within a couple days of getting your machine back?

    how does one reset the resolution?
    system preferences>displays>Display tab
    choose an alternate resolution, and then reset it back to the original, and restart the computer
    i mention this because apparantly its a flaw in the logic board that is fixed by doing this, its helped others out (search a couple pages deep and youll find more talk about the lines on the screen)

  • Hi this is alamzeb , i have purchased OS X mountain lion from apple store and installed it on my macbook with the expect ion of making my macbook faster but it become more slow by installing os x , how can i solve this problem

    Hi this is alamzeb , i have purchased OS X mountain lion from apple store and installed it on my macbook with the expect ion of making my macbook faster but it become more slow by installing os x , how can i solve this problem

    alamzeb wrote:
    Hi this is alamzeb , i have purchased OS X mountain lion from apple store and installed it on my macbook with the expect ion of making my macbook faster but it become more slow by installing os x , how can i solve this problem
    Have a read under the threads on the Right hand side of this page under 'More Like This'
    Pete

  • I want to talk to someone to be able to buy an apple macbook pro from a store and want to know if in stock

    I want to talk to someone from a local Apple store to be able to buy an apple macbook pro from a store and want to know if in stock before I make a long journey in. How do I do that? It seems Apple is very unfriendly? please help

    Just look up the store you want to go to and give them a call
    http://www.apple.com/uk/retail/
    Also, looking at the Dispatch & Deliver section - http://store.apple.com/uk/help/shipping_delivery
    it looks like UK stores simply do not offer the option of ordering online and picking up at your local store.
    Note that in the US web site, the equivalent page has a Personal Pickup section, which simply appears to not be an option in the UK?

  • I downloaded a game from apple store and while I was playing the mac blocked... what can I do?

    I downloaded a game from apple store and while I was playing the mac blocked... what can I do?
    Nothing that I push doesn;t make anything!

    By blocked, do you mean froze, or locked up?
    Press and hold the power button until the Mac turns off. Turn it back on.

  • I just bought a macbook pro from the store and it has the demo program on it, the store told me to reboot system to factory settings how do I do this?

    can any one help me with this please!

    >I just bought a macbook pro from the store and it has
    >the demo program on it
         Bring it back to the Applestore, have them take care of it for you.

  • I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

    I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

    Try these:  iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

  • Hi, my name is Laith I'm from Iraq I just want to know what are the steps for buying a new iphone 5 from apple store and how to ship it to Iraq ???? and I would be grateful for you

    hi, my name is Laith I'm from Iraq I just want to know what are the steps for buying a new iphone 5 from apple store and how to ship it to Iraq ???? and I would be grateful for you

    Legality aside (I'm not a lawyer and have no opinion on the matter) in order to make a purchase of an iPhone 5 you would need to travel to a country where they are for sale and purchase it there. Be sure to get one that is officially unlocked or you would not be able to use it with your cell carrier. Be sure that your carrier supports use of the iPhone before you buy. Also note that the warranty of the iPhone is only valid in the country of purchase.
    Appe does not ship outside of the countries where it sells the phones.

  • I want to initialize my MBpro end reinstall lino, but I purchased it from apple store and cancelled the installation file. If i try to download again it from appstore I couldn't...How I can do ? Please help me

    I want to initialize my MBpro end reinstall lino, but I purchased it from apple store and cancelled the installation file. If i try to download again it from appstore I couldn't...How I can do ? Please help me

    Thanks for the feedback. Now, before installing in, put a copy some place safe and you won't have to download it again, wasting bandwidth, time, and electricity. Why? Because the installer blows itself away during the installation—IMO, a braindead delivery system, copied from their iOS world, but totally unsuitable for computers.

  • I paid for the movie " mud" from apple store but now it says download error. What should I do?

    I paid for the movie " mud" from apple store but now it says download error. What should I do?

    You'll have to appeal to Apple and explain what happened: https://expresslane.apple.com/GetproductgroupList.action is a place to start.

  • I'm Writing from singapore. Can i purchse Apple tv from Apple store and use it in singapore. u will be only using it for the airplay feature. not keen in the movie or song download. just air play will do.. is it possible? apple TV is not sold in singapore

    I'm Writing from singapore. Can i purchse Apple tv from Apple store and use it in singapore. i will be only using it for the airplay feature.
    not keen in the movie or song download. just air play will do.. is it possible? anyway apple TV is not sold in singapore.
    Please revert
    thank you
    Vejan!

    You may or may not already have your network set up correctly, it's just that I can't tell from what you have said.
    I have a main router provided by my ISP, I have several other Airport Extremes and Airport expresses connected by Ethernet, all set up to bridge the network created by the main router.
    Each maker has their own settings, but bridging should be reasonably obvious. In simple terms my main router distributes IP addresses to all devices, the Airports bridge that network by passing these addresses to the devices from the main router. A base station that isn't in bridging mode will distribute its own addresses to the devices connected to it.
    I don't really follow your next point.
    instruction for configuration vary from manufacturer to manufacturer, the best course of action here is to refer to the manual. If everything is set up properly the addresses of everything on your network will have identical sets of numbers for the first 3 of 4 groups of numbers that make up an address, the last set must always be different. I think the part you are referring to with your DD-WRT is the option to have Ethernet and wifi bridged or not.
    Some routers may be easier to configure than others, but generally speaking they should all work with the Apple TV. 5Ghz is less likely to suffer interference but it is much more likely to be blocked by solid objects, it may or may not be an advantage.

Maybe you are looking for

  • Automatic change of Net price in contracts

    Hi all My users want to create a contract (ME31K) which updates net price by .005 cents every month ( some more coditions) automatically. i am new to this and i donno how to do this. i guess conditions/pricing procedure can help. Can you please sugge

  • Problem in parsing

    Hi i am trying to parse a HTML document, but i am not able to that correctly... here is my source cose package com.wolfram.nutch.parse; import org.apache.commons.logging.Log; import org.apache.commons.logging.LogFactory; import org.apache.nutch.parse

  • MacBook Pro can't connect to Time Capsule or network drives

    I have a MacBook Pro (2.2 GHz, Intel i7, 4 GB RAM) and for some reason it can not connect to either the Time Capsule or any network drives.  We were recently out of town on vacation and before the vacation, everything worked fine.  Now, that we are b

  • How do I upgrade Keynote '09 on my MacBook after buying the new app on my iPad?

    Hi, I have iWork 09 on my MacBook Pro since it came out.  I am interested in upgrading the 09 Keynote to the latest iWork 11 software/app. I do already have the new Keynote app purchased on my iPad and iPhone. Is there a way to ugrade my old Keynote

  • Song starts halfway through?

    If i listen to half a song then skip to the next, when i return to the skipped tune it starts from where i left off. This happens to every song i've skipped on my ipod. This is really annoying if i put shuffle on and none of the songs starts at the b