I got my MBP back from AppleCare, LCD whine fixed!

Hello, I just got my computer back from AppleCare to get the screen whine repaired. It quiet as ever and I'm very happy. I've had no issues with CPU whine, ever.
-Jacob

Congrads! It's always nice to hear something positive from Apple. They don't have time to do it right the first time but they have plenty of time to it over again. Either way, its stories such as yours that keeps me from canceling my MBP order which scheduled for 30 March shipment. If it takes longer I will be happy to wait. Reason: I'm praying for a serial number: W8610xxx or grater, meaning manufacturing date of: "86" = 2006 / "10>" meaning week ten or greater in the production cycle. I would be even happier if shows week "11" or "12" in the suffix since Apple has identified units with serial numbers of: W869xx… or below that are more susceptible of having a defective “inverter” w/noise that emits from the upper right corner of the keyboard. This valuable information comes from another Discussion Member who got lucky with an honest and knowledgeable tech support dude at Apple.
Regards, Digital Dude
MacBook Pro 2.16 (on order) Mac OS X (10.4.5) G4 Tower (OS 9/10), Dell 620 WorkStation (XP Pro), Gateway P4 (XP Home)
MacBook Pro 2.16 (on order) Mac OS X (10.4.5) G4 Tower (OS 9/10), Dell 620 WorkStation (XP Pro), Gateway P4 (XP Home)
MacBook Pro 2.16 (on order) Mac OS X (10.4.5) G4 Tower (OS 9/10), Dell 620 WorkStation (XP Pro), Gateway P4 (XP Home)
MacBook Pro 2.16 (on order) Mac OS X (10.4.5) G4 Tower (OS 9/10), Dell 620 WorkStation (XP Pro), Gateway P4 (XP Home)

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Just got my MBP back from repair, must have serial to open FCE. My box is on the other side of the country. Awesome.

Just got my MBP back from repair, must have serial to open FCE. My box is on the other side of the country. Awesome.

Phone? E-mail?
Your serial usually appears on the splash screen .... if you get to see that.
mish

Got my MBP back from Apple-Problems

I sent my MBP in for repair on Monday and got it back today.
I now have a couple of annoying problems. The first thing is every time i boot up my computer, it says "Your computers clock is set before March 24, 2001." Some applications may have issues etc. The first time i thought nothing of it but every time i restart my computer it says it. I went into date and time and had ti sync with time.apple.com and it did so successfully. The data and time are correct and i just restarted and the same thing happened so it seems my computer isn't keeping time while off. The second this is every time I turn on my computer or wake it from sleep, i have to put in my Wi-Fi password again. I check the box that tells it to store it in my keychain and I check in keychain access and it shows it stored. How do i solve these problems?
Lastly, i got my computer back and they didn't do a re-install of the OS so everything is still on my computer but when I plug in my external drive, it comes up as the green time machine drive but whenever i try to backup, it fails. Why is this? I would like to be able to access my old backups and just continue. I know there is plenty of space, my time machine drive still has 118gb free. I don't know what apple did to my computer but they fixed some problems and created a few more to take their place!
Thanks in advance!
Message was edited by: mdpeterman

hey, im havin the same prob, i just got mine back from havin the logic board replaced and everytime i try to do a backup it fails cause in my case its tryin to make a new backup, like my initial one was ryan dudek's macbook pro and now its tryin to do ryan dudek's macbook pro 2, so i think u may be having the same prob, i just dont know how to fix it yet, i tried going into preferences and sharing to change the comp name but still doesnt work. if you figure this out please let me know what you did

Just got my MBP back from repair and VERY confused...

Good Afternoon,
Well, I just picked up my beloved MBP 2.2GHZ SR / 128MB Video Ram 8600GT from repair after a LCD / Logic board / Top case replacement under warranty.
When I powered it up to test things, I went to System Information and my Mac stated it was a 2.6GHz SR / 256MB Video Ram 8600GT / 800Mhz FSB.
Am I just really confused or did I get a serious upgrade wih this repair?
Thanks in advance!
DebtManWalking

maybe it was cheaper for apple to replace with an equivalent/better model than fix the old one, the warranty terms allow for this

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

Hello deneye2112,
Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My hard drive went and when i got my computer back from being fixed my itunes had been deleted, so i re installed it however my ipad wont connect to the itunes as its not registered to this itune, also all my songs arent on here what do i do?

My hard drive went and when i got my computer back from being fixed my itunes had been deleted, so i re installed it however my ipad wont connect to the itunes as its not registered to this itune, also all my songs arent on here what do i do?

There is no such thing as an "SG3" or "SG4". Did you possibly mean a 3GS and iPhone4?
It has always been very basic to ensure that a backup exists of your media and other important files. Computers fail, hard drives crashes... things happen. Do you not have a backup? The iPhone, like all iDevices is NOT a backup of your media, but rather a mirror of the content in the iTunes library on your computer.
If your contacts, pics, etc are not on your computer, no backups of the iPhone exist, and they are not on the phone, they are gone.
No one can magically make them re-appear.

Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime. So please help!! Thank you!!

Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime. So please help!! Thank you!! ☺

Maybe:
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting FaceTime
iOS: Troubleshooting Messages
It is not clear what "But now I any sign into iMessage or FaceTime! " means

Got my G5 back from the apple specialist (A Fixed Logicboard?)

So Just got my g5 back from the apple repair place. The computer had a problem with its logicboard, just spent a sh%t load on getting that repaired...
So bring it home, update the latest mac software, as i was burning a scratched cd-r, it stopped and said some kinda mac error, (probably something like the cd is unreadable, which makes sense) right then is when it froze... not even a force quit could save it. Restarted it no problem... played a game, an hour or two later, out of nowhere it did another ultimate freeze... Restarted it, now its not even loading, just still on the apple logo. This is what happend when the apple genius guys did a diagnostic on it originally before getting the new logicboard...
So first thing I will talk with the repair place see why its doing this again... But what do you think it is? Another bad Logicboard? I know its not a HD problem, but it might be a processor, right?
What do all of you guys think?
Thanks soooo much for your time!

If what you are seeing is a boot that only goes as far as the Apple logo, but never starts the spinning gear, then you've got what I had this last weekend...
What's happening in the sequence is BootX has checked the basics of your hardware and found things working by its quick test. It's not exhaustive, but it's not trivial either.
Then BootX transfers control to the boot code on the disk (I believe in a fixed location on the disk). That puts the Apple logo on the screen.
Then it starts to load drivers, and puts the spinning gear up.
If you never see the spinning gear, I would strongly suspect you have a boot disk problem. Likely the logical structure of the volume has a problem; possibly there are also surface problems on the disk itself.
Try starting up while holding the "Option" key down, this should give you a choice of drives to boot from. If you have the APP or Tech Tool disk, that's a good one to put in the CD drawer. Try a disk test from inside there, or if you don't have those, use the OS X install disk and run a verify from Disk Utility.
Write back and let us know how things progress.

HT201263 hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do

hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do

Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this.

Have just got my iphone back from my daughters who has been using it. I have put my sim card in and cannot update it or do anything as it is stating emergency calls only. it only recognises on itunes as her iphone what should i do please

i have just got my 3gs back from my daughter and i have put my sim card in and it comes up as emergency calls only. That is my first problem then when i plug it into itunes it only recognises it as her iphone can anyone help my please ?

I agree with wjosten. Sounds like a sim card issue. Was your sim card removed from a working,activated phone? I've switched sim cards in an iphone multilple times and never had a problem. You might try removing the sim card and reinstalling.

Just got my computer back from being fixed and can not load Itunes

Just got my computer back from being fixed, they took Itunes off. Now trying to download it again and this is what happens, it says thanks for downloading Itunes, but it never launches nor can I find it anywhere on my computer. It doesnt launch when I plug my phone in either. I did notice that it says it downloaded a Binary file? This is on windows XP and Im not good at this kind of thing. Can anyone please help me.

try downloading a little bit older version of itunes, thats all i got

Just got my MBP back with a new logic board but...

Hello all
I just got my laptop back yesterday. They did the logic replacement due to a bad graphics card (nvidia) I was not under warranty. I was having the Videocontroller error on the AHT. I just ran the AHT today via the apple disc. It came up with 4SNS/1/40000000:TGOD-86.500. I also noticed my superdrive does not accept blank disc media, it spits them out after a few seconds in. It still install and read programs off it. Burning discs is just the issue. I posted that issue here http://discussions.apple.com/message.jspa?messageID=12410595#12410595 But prior to the new logic board, it recognized the discs as "blank"
Please any help would be appreciated.
Marc

I had an issue whereby only certain DVDs were usable.....some were, and some weren't.
My MBP went in for repair and the SuperDrive was replaced under my AppleCare extended warranty.
You'll likely need your SuperDrive replaced.
If I didn't have Applecare, I'd be up Shyte Creek by now with some very costly repairs on my September '08 MBP.
BTW, My MBP had two logic board failures in its second year of ownership which were replaced under my AppleCare warranty.
Message was edited by: AnonyMouse

I got my iPhone back from apple to day for a repair and has no screws

I got my iPhone 5 back from apple today I sent it in for a repair cause the touch stopped working and I got it back with no screws I'm over it

Well your phone isn't screwed? Take it back to apple and have them repair it by adding the missings screws. Perhaps the technician had a bad hair day.

Got my Mac back from Apple Repair... now TimeMachine is messed up!

I'm hoping this is something "routine" and some of you smart folks can help me out.
I recently had to send my MacBook Pro to Apple Care for repair (a whole other story! The LCD died...), when I got it back I noticed a couple of strange things:
1. my iTunes told me I had to authorize my "new" computer (no problem. I can deal with this, it doesn't impact my work. It's just a bit odd.)
2. my Time Machine backups stopped working. (This is a much bigger problem, since now I'm working without backups).
Here's the situation:
Time Machine preferences shows me my regular backup destination drive (it's called "total-backup" by the way, and it's a big ol' Firewire drive.)
It says "Oldest Backup: --".. as in NO oldest backup. But when I look at the drive out in the finder, there's a folder there sure enough named "Backups.backupdb" which takes up many GB.
That folder now contains two subfolders:
- one is called "My Computer" , which itself contains many folders named with dates. This appears to be my old backups folder.
- the other is called "My Computer 2" and it contains only an odd 8 KB thing named "2008-04-26-182146.inProgress" which contains the date I got my computer back! (And also shows you how long I've been working without backup!)
Here are my two questions:
- How do I point Time Machine to the correct backup set?
- And is it okay for me to just manually delete that "My Computer 2" folder off the backup drive?

In all likelihood, your logic board was replaced during the repair. There's a MAC address (Media Access Control) embedded in every networkable device that gives a unique ID to every device; the Mac's MAC (name similarity only coincidental) address is on the logic board.
iTunes authorization is keyed to the MAC address; so are your Time Machine backup files.
You can't change the MAC address, since it's hardware, but you can change the record of the MAC address in the Time Machine files so they'll be recognized by what it thinks is a new computer. It take Terminal (and guts).. the info is here: http://www.macosxhints.com/article.php?story=20080128003716101
I don't think that article says to back up your Time Machine files before you start mucking about with them, but that might be a good idea. You may have room for a zipped duplicate right on the backup drive, so that'd be a good thing to do first.

Got my macbook back from Heasync Logic board and now...

I just got my macbook back after 11 days (and i have procare). I brought it in to apple to get fixed because i, like the rest of the macbook using population, was suffering from the random shutdowns... well, i picked it up today... the machine was screaming (as in good) it passed the AHT with flying colors before i left the store... well, i just got home and performed the QT and iTunes updates that i missed while it was at depot and after the required restart... a beautiful stream of colorful lines started dripping down my screen (its the logic board i know) I am not questioning what my current problem is... what my question to all of you who have received your macbooks back after having the MLB and Heatsink replaced....
How many of you have had your NEW logic boards go within a couple days of getting your machine back?

how does one reset the resolution?
system preferences>displays>Display tab
choose an alternate resolution, and then reset it back to the original, and restart the computer
i mention this because apparantly its a flaw in the logic board that is fixed by doing this, its helped others out (search a couple pages deep and youll find more talk about the lines on the screen)

I got my MBP back from AppleCare, LCD whine fixed!

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