I got my phone repaired by apple a few weeks ago and got a new glass display put in and the entire screen is falling out of the housing and the home button is not working I'm more than disappointed with this service

I paid for this service to fix my glass on my phone and now the entire LCD display is not working and after my repair the home button stopped working and I went back and they told me it was like that before the repair which it wasn't and they are telling me I need to pay 300 plus for a replacement phone that's refurbished now I don't understand apples support is suppose to be the best in the business and I have been more then ripped of the service I got damaged my phone more than it was before I would like to know where I can go to talk to someone who will help me not tell me it's my fault this is outrageous!!!

Take the issue up with whomever replaced the device, whether that is Apple or another company.
There is nothing that we, your fellow users, in these user to user support forums can do for you.

Similar Messages

  • Pop ups on mac? I got a mac a few months ago and a few weeks ago I began to get mackeeper ads popping up in a different screen. Now it s getting worse and happening almost every time I click on something, and there s even more variety of what website

    Pop ups on mac?
    I got a mac a few months ago and a few weeks ago I began to get mackeeper ads popping up in a different screen. Now it s getting worse and happening almost every time I click on something, and there s even more variety of what websites pop up. Now I have pop ups on the actual website I m on and they pop up every time I click something. It s really obnoxious and I hate it. How can I get rid of this....? It s really distracting

    Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
    (124753)

  • My home button is not working sometimes and at the store they dont want to take it for repair because the problem did not show up at that time

    My home button is not working sometimes and at the store they dont want to take it for repair because the problem did not show up at that time

    When normally powering the phone, there would not be a loading bar, you would just see the Apple logo. You can try a reset of the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
    You can take the phone to Apple, by making an appointment at the Genius Bar to have the hardware checked. Apple handles warranty and post-warranty issues, not Verizon. Have Apple look at the hardware to see if there are any problems.

  • HT201401 my home button is not working don't know why.my mobile phone is in warranty so please repair it or give me another phone so i can use it.please solve my problem i am in tension because of this problem

    my home button is not working don't know why.my mobile phone is in warranty so please repair it or give me another phone so i can use it.please solve my problem i am in tension because of this problem

    either you can call apple care
    or
    alternatively take it back to the reseller and have them give you new phone . unless obviously the button broke down due to mishandling

  • My "home" button does not work... what can I do to fix it? Or can i bring it into a Verizon/Apple store to have it fixed?

    My "home" button does not work... what can I do to fix it? Or can i bring it into a Verizon/Apple store to have it fixed?

    Verizon does not fix/repair/replace devices.
    Apple provides all hardware support in the US.
    Take it to Apple for evaluation and possible replacement.
    FYI, they do not fix devices, so backup your device prior to going to the store.

  • My home button is not working in iphone4 what should be do pls help.

    My home button is not working in iphone4 what should be do pls help.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If basic troubleshooting fails to resolve the issue, the next step is to take the device to Apple or an Apple Authorized Service Provider for evaluation.
    Apple does not repair devices.
    iDevices are not user servicable.
    Any attempt by a 3rd party to repair the device will void the warranty and all rights to support from Apple and these forums.

  • My daughter down loaded the new 6.0 software and now her home button does not work.  Tried reloading software and reset to original factory settings.

    My daughter down loaded the new 6.0 software and now her home button does not work.  Tried reseting to original settings and reset the operating software.  Any ideas?

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Hello, I need some help, my home button is not working

    My home button is not working anymore. I don't know what really happened, but I can see that the button is under the screen level.

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • TS2771 my ipod touch home button does not work how do i fix this?

    my ipod home button does not work. How do i fix this?

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • TS3682 The home button is not working on my iPhone 4?  How do I fix it

    The home button is not working on my iPhone 4?  How do I fix this problem?

    Make a Genius Bar appointment at your nearest Apple Store and do an out of warranty replacement for $149 USD, or use a third party repair site such as http://www.iresq.com, or replace it yourself, http://www.ifixit.com.

  • How can you start up your ipod if holding the hold and home button does not work?

    how can you start up your ipod if holding the hold and home button does not work?

    Remi,
    How long did you hold these buttons for? Did you try more than once?  Have you tried letting it charge for a bit and trying again?
    If nothing else, see this article for more troubleshooting assistance.
    http://support.apple.com/kb/TS2771
    B-rock

  • My home button is not working, my home button is not working

    My Home button in not working therefore I can access my apps or make calls I need help.

    Notice I said the iPhone 5 series...the past few weeks this has started.  SOME stores can replace the screen, power button, and other repairs.  A user reported the power button cost him $30, another that the screen was $149.  But this is still in the rollout phase from what others have seen and said.
    Have not heard about other countries yet.

  • My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    Get it fixed then, make an appointment with the Apple genius bar.

  • How to reset iphone 5s to factory settings if iphone is disabled and if Home button is not working

    how to reset iphone 5s to factory settings if iphone is disabled and if Home button is not working?

    Visit an Authorized Apple Service Provider or Apple Store to get it serviced:
    iPhone - Contact Support - Apple Support

  • The home button is not working on my iphone 5 - is there a way to troubleshoot that issue?

    the home button is not working on my iphone 5, its does click and acts normal but doe not do what it is supposed to do

    You have identified the problem. If you have Warranty or AppleCare coverage, make Genius reservation and take or send to Apple for resolution. Troubleshoot. When iPhone 5 is open, the home button contacts are present right there. With volt meter placed on home flex you can see if pressing home button completes the circuit. You can bridge the dock home button contacts and see if it actually causes response in the iPhone. If not dock or its contacts are faulty or logic board is faulty.

Maybe you are looking for