I got replaced my ATT iphone 5 but it has different model number is NE487LL/A unlocked phone?

i got replaced my ATT iphone 5 but it has different model number is NE487LL/A unlocked phone?

No, if you got a replacement iPhone from Apple it is a refurbished iPhone, hence a special model number.

Similar Messages

  • Replacement MBP has different model number ?

    Just received a brand new MBP C2D 2.16 as a replacement for an unfixable MBP CD. Based on the specs this is the current model # MA609LL/A as shown on the Apple website or ordering from Amazon, etc. Strange thing is my model (or part) number is Z0DP4LL/A. Does anybody know what this different number represents - refurbished possibly?
    Macbook Pro C2D 2.16    

    Or, perhaps you need to be a bit more optimistic. Perhaps the machine was custom configured, such that they were able to more appropriately test it for inadequacies to ensure you were fully satisfied. Either way, I wish you the best of luck, but in my experience Apple never voluntarily tries to hinder anyones computing experience, and in fact, works their hardest to ensure it blossoms.
    Of course, this all relates to my own experiences with them. For example, right now I'm at home for the holidays in the US for a couple of weeks. I turned my computer in on the 29th with problems of 1.) warped casing
    2.) loud clicking noise by delete key
    The apple store sent it to apple care facility and it reached there by the 2nd of Jan. I checked the site at this time, and it said the product was under testing. I'm leaving on the 8th, so I panicked and called them. They said standard turnover is 7-10 business days. I was worried, so I told them I understood, but asked them to put a note on my account that I was leaving the country in a few days. I was skeptical, but apparently the service rep did because they sent the product back with fixed casing and a replaced inverter the very next day.
    It's that kind of care that goes above and beyond the call of duty, in my opinion.
    So anyway, sorry for being so very long winded, but be optimistic and expect the best.

  • I am using a iPhone 6 but it has got red screen

    I am using a iPhone 6 but it has got red screen. Pls suggest to fix it.

    Hello sarzinafromnew york,
    Thanks for using Apple Support Communities.
    To help resolve this issue where you only see a red screen on your iPhone, please follow the steps outlined below.
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    Have a good one,
    Alex H.

  • MY IPHONE WAS STOLEN IVE GOT IT BACK FROM THE POLICE BUT WITH A DIFFERENT ID CANT GET INTO PHONE TO CHANGE I D AND PASSWORD

    MY I PHONE WAS STOLEN IVE GOT IT BACK FROM THE POLICE BUT IT HAS SOMEONES I D AND PASSWORDHOW DO I RECTIFY THIS

    If the thief or someone set up an Apple ID on the iPhone and hence Activation Lock, there's no way you can unlock it. That would require that Apple ID and password and it's not likely the thief is going to provide that information. Call Apple Support and ask if there's anything they can do to help. You'll almost certainly need to provide proof of ownership and possibly a copy of the police report, but it's possible in this situation that they can do something for you, though in most cases of an Activation Lock they can't.
    Regards.

  • I have an eight GB iPhone 3G, but when on iTunes on my Mac, it says my phone only has 6.9 GB of space total. I just want to know why this is, and if I am able to get a new phone because of malfunction.

    I have an eight (8) GB iPhone 3G, but when on iTunes on my Mac, it says my phone only has 6.9 GB of space total. I just want to know why this is, and if I am able to get a new phone because of malfunction.  Thanks!

    You don't have a malfunction.  Read this:  How Mac OS X and iOS report storage capacity, http://support.apple.com/kb/TS2419

  • I just downloaded ios5 to my iPhone 3gs but nothing has changed ... i don't have a notification centre or anything ! help please !! :(

    I just downloaded ios5 to my iPhone 3gs but nothing has changed i have no notification center or anything help!

    Hi,
    Just updated Mac with Lion Recovery and Mac OSX update, then updated my iPhone 3Gs with V5 software. Here is a screen shot of my notification center.
    Have to say all went extremely smoothly along with a few cups of coffee, only thing that happened was after I hooked up to iCloud I needed to get an iPhoto update in order to get photo stream working, which I did and all is fine.
    Once again a big thank you to Apple and all the hard working tech people.
    Not sure what has happend but are you sure that the upgrade took? Just check your software version in settings > general > about.

  • TS3376 If you had not registered your device on the find my IPhone app, but you know the serial number of that device, could you still be able to track your device

    If you had not registered your device on the find my IPhone app, but you know the serial number of that device, could you still be able to track your device

    No, you can only potentially track it if you have Find My iPhone enabled on it, you can't do it via the serial number.
    If this isn't hypothetical, then if your iPad has been stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc. and contact your carrier.

  • Hi i am from india and i am using iphone 5 but i have problem with charging last 20 % suddenly my phone switched off every day and som heating when i am using internate pls help me where i can check whether my phone waranty is valid on expire

    hi i am from india and i am using iphone 5 but i have problem with charging last 20 % suddenly my phone switched off every day and som heating when i am using internate pls help me where i can check whether my phone waranty is valid on expire

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • My husband  and I share the same apple Id for our iphones, now each one has different contacts, email, pictures, information, etc how coul I change the id of my iphone without delete any information?

    My husband  and I share the same apple Id for our iphones, now each one has different contacts, email, pictures, information, etc how coul I change the id of my iphone without delete any information?

    Welcome to the Apple Community.
    Deleting an account from a device will not delete the information from the account, if that is what you are asking.

  • My iPhone 5 have sounds like something inside are moving when I shaking it. Friends got replace a new iPhone at NZ, how about AU?

    When I shake my iPhone or walking with it, I can hear that the iPhone are sounds like something or parts inside the phone are moving, or maybe not on the fixed position at all.
    I did the research on Internet, and meet a friend in NZ who had same problem at there, then apple replace a new iPhone 5to him during the sounds.
    How can I know my iPhone 5 are broken or just normal?

    1) ensure iTunes is authorized for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
    above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

  • HT201363 hi ive recently had my screen replaced on my iphone 4s, but nowthe phone. Please can anyone help me.

    Hi Ive recently had to get my screen replaced on my iPhone 4s due to damage, it was still working 100% fine even with the cracked screen but after recieving it back with the new screen all im getting is a searching signal and cannot use the phone at all to make calls ect.. Can anyone help me please.

    Hello hugh t,
    The following article provides steps that can help get your iPhone connected to your provider's network.
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/TS4429
    Cheers,
    Allen

  • I have an iPhone 4 but when I block a number it still gets through

    So I really want to block this number, I don't want to talk to this guy anymore. He's just bothering me and I want nothing to do with him. I blocked him before and it worked but it isn't working now. I have the iPhone 4 and he has an iPhone also but not sure which one. I know he doesn't have verizon.
    Why won't it let me block him for the 90 day period? It says you can block up to 5 numbers for free. How can I fix it? Thanks for your help, I really want this number blocked.

    If they are still getting through using text messages, you should probably turn off your iMessages or change the settings for it to use only your phone number and not your Apple ID for transmitting the messages over the data connection.

  • I've lost/misplaced my iPhone 4s but only have the serial number to work with. How do i find it?

    Hello, I've lost my iPhone 4s which is black, contains 16gb and cracked screen. I have been looking in and out of the internet. Since i found my serial number can i somehow locate the phone? I know the app Find my lost iPhone. But only problem is i didnt connect it to my iphone when i had it. Its technically not my phone anymore (use it for my ipod)
    HELP asap please
    J

    If you did not activate Find my iPhone then you've truly lost it. Unless, of course, you or someone else finds it? There is no way using the serial number and before you ask the IMEI number.

  • HT4113 hi im trying to access my old iphone 3s but it has being disabled as i have forgotten my passcode can you tell me what i need to do

    i am trying to access my iphone 3gs but i have lost the passcode and it has being disabled can you tell me how i can access it

    The following may help: http://support.apple.com/kb/ht1212

  • My husband has an iPhone 5 but he has never had his own Apple ID.  I want to create one for him - but what will happen to his apps when I make the change on his phone? will he have to re-download them all and re-pay for them (if not free?)

    I guess I don't think it's smart for him to "share" my ID - but am afraid of what I'll do to his phone (apps, really) if I go into the phone and change him to a new ID.
    Any thoughts?

    If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

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