I got sent a itunes gift and i cant find it on the itunes store. Where do I find it?
Where do i go on the apple store to recieve my gifted itunes codes?
Hey CareySorel,
Thanks for the question. When you receive an iTunes Gift, you’ll receive an email with a button to redeem the gift. You need not navigate the store, but simply click the redemption button. For more information, see this resource:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
If you did not receive an email, ask the sender to resend the gift:
Resend iTunes Gifts
http://support.apple.com/kb/ht1541
Thanks,
Matt M.
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I purchased an itune gift and sent it by email , but i'm having problems with it
i have purchased an itune gift and sent it by email , but there is no option on the email to get the card code !!
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
You can contact iTunes support here:
http://www.apple.com/support/itunes/contact/ -
TS1292 i got a itunes card for a gift and i cant activate it
hi i got a 50 dollar itunes card for a gift and i cant reedeem the code and activate it
Normally you would go back to the store from which the card was purchased and get them to handle the problem, but since this was a gift, that's probably not possible. Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. You'll want to include the serial number of the card; see:
http://support.apple.com/kb/TS1292
Regards. -
Hi apple, I have currently got a visa $50 gift card. I put it on my iTunes account I have currently ran out of funds on the card. Now even when I try to download free apps or even update, it says it requires a new credit card. Is there a way around this
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it needs to be valid. Have you tried removing it from yoru account ? On your iPad try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should give you a payments link on your account's page. -
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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My mom who lives in Canada send me an iTunes gift and I can't open it. I live in the USA. Is there a way for me to redeem that gift?
No, all iTunes gifts and gift cards are country-specific - so a Canadian gift can only be redeemed in Canada onto a Canadian iTunes account.
I assume that it's an emailed gift ? She can try resending it to somebody else in Canada : http://support.apple.com/kb/HT1541
Or, and if she's been charged, she can try contacting iTunes Support and see if they will refund or credit her : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I've got movies on my computer on itunes, however my parents wish that i use my laptop for itunes stuff, and i cant figure out how to get those movies to be able to sync with my ipod again, it wont recognize that I have them. Suggestions?
While you're in itunes, with the leftside window open, click on Apps. Then, look across the top middle of your itunes screen. You will see several choices: All, Iphone/iPad Touch, Ipad, Ipod Games, List, and Updates.
Clicking on each of these gives you a different view.
When you select ALL you will see all of your apps. When you select Updates you sill see only the apps that need to be updated. When you are in Updates you will see the Update button in the lower right corner.
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When you get a apple receipt for itunes songs and you paid with a itunes gift card do they charge you or give you store credit what's store credit is it good or bad or does it charge you if you have a free account with no credit cards at all is it bad?
iTunes credits are, for example, if you download a song from the store and it's found to be corrupt - if the track can't be fixed then iTunes support will tend to give you a song credit for a free download.
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Verify Step 2 and 3 mentioned in the article.
http://support.apple.com/kb/TS1538
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