I got some books from the itunes store and put them into my library. I created a playlist so that I could burn them to cds. The title is there but no contents. It won't even play the playlist. How do I get the contents of the book?

I got some books from the itunes store and put them into my library. I created a playlist so that I could burn them to cds. It won't even play the book, there are no contents. How do I get the contents of the book?

I'm guessing this is a problem unique to me as there have been no replies at all... Thanks a bunch folks

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I am trying to get my ipod to backup to icloud but every time i try it says that i need to go to the ITunes store and press authorize! Help! I have no idea what that means!

I need help I am trying to back my IPod up to I cloud but every time I try it says that I need to go to the ITunes store and press authorize!!! Can someone help me?

Sry about the delay! The message says exactly: The purchased item " A dog in a trap" (a book I bought) on the IPod " My IPod's name IPod touch could not be transferred to your ITunes library because you are not authorized for it on this computer.
Then at the bottom it said to authorize this computer for items purchased from the ITunes Store choose Store> Authorize This Computer. I have no idea where to go and how to do that! Please help!!!!!!

Hi there, got 3 issues at once.... 1) can't download the latest itune version (it simply stops, not even an error message) 2) can't access the itune store and in order to fix this i need the latest version 3) one of my ipods isn't recognised by itune

Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.

Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I downloaded iOS 8.2 and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on...

I downloaded iOS 8.2 on my iPhone 5s 32 GB and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on... I'm trying to log in from Settings > iTunes & App Store... not working... I have reset the phone twice, tried via cell service, and rebooted my wireless router..

As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit

I purchased Puss In Boots from the iTunes store and can no longer find it in iCloud

I purchased this movie several months ago and up until today have been able to watch it in iCloud. I no longer find the movie in iCloud or anywhere in the iTunes store. How do I get the movie I paid for?

Limnos wrote:
The link I provided says:
"Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store."
When I wrote "that can't be right" I wasn't referring to the link you provided, I was referring to the line from your post that I quoted aka...
Do not rely upon Apple keeping anything...The re-downloading feature is an unreliable bonus, not a storage service.
While this thread (mostly because of me) now somewhat conflates purchases made on a computer via the iTunes Store and purchases made from the iTunes Store via an AppleTV, I am referring to AppleTV purchases, and I stand by my assertion.
My point was - and I'll state it again more clearly - is that the entire purpose of the AppleTV product is that you do NOT store your purchases separately, that they are available for STREAMING at your whim. Apple does not need to explicitly state this. It is inherent in the product they sell. AppleTV is a media streaming product. And, in fact, their own press supports my assertion:
http://www.apple.com/itunes/inside-itunes/2012/03/movies-now-available-on-icloud .html
"Movies have joined music, TV shows, books, and apps in iCloud, which means that iTunes movies are as easily re-watchable as your DVD...iTunes stores your movies in iCloud, and they can be downloaded again to your various devices at any time...Movies are stored in iCloud, no hard drive required."
Apple specficially states the movies can be "downloaded again at any time" -- and "no hard drive required". This online storage is not a "separate bonus" -- it is part of the deal. It is a separate matter (and irrelevant to my point) whether one can TRUST Apple to always be there providing that streaming service or whether it would be prudent to back-up any movies one downloads.
My point was how the product AppleTV is supposed to function.
Have a good one.

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?

I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why.
What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Movies i bought from the itunes store and they wont sync to my ipod

I had bought an ipod for my daughters birthday n i had purchased several movies from the itunes store and they downloaded n they show up in my library n wheni check them to sync to her ipod....it shows a pop up block that says that it cannot be copied to this ipod cause it is not supportrd by this ipod. my baby is really wanting to use it n I downloaded the itunes 10 & updated her ipod software to 4.3.3 i think that i did all the necessary updated and downloads now what do i do...i've been on this comp eversince 11:00am this morning and it is still now 1:29am....i dont know....if anyone has any suggestions..they r welcomed

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have a song that wont download that i just bought from the itunes store and it says that it is corrupted and that there is an error that is err=100000

i have a song that wont download that i just bought from the itunes store and it says that it is corrupted and that there is an error that is err=100000

I just posted a possible solution here - https://discussions.apple.com/message/17908124#17908124

I gifted a ringtone to my sister that I purchased from the iTunes store, and it is on her phone, but we can't figure out how to get it moved to her ringtones. Can anyone help?

I gifted a ringtone to my sister that I purchased from the iTunes store, and it is on her phone, but we can't figure out how to get it moved to her ringtones. Can anyone help?

Edit > Preferences. Select the check box for Ringtones, this will add them to the listing in iTunes.
Not sure that really answers your question though.

I purchased a song from the itunes store and down loaded it to my ipod. The song will not play. I attempted to listen to it on my computer and itunes asked me to authorize my computer. I did so and it told me I authorized one out of five computers .

I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing..... please help!

i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........

Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
What happens whenyou tru to download the apps directly to the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W.

I got some books from the itunes store and put them into my library. I created a playlist so that I could burn them to cds. The title is there but no contents. It won't even play the playlist. How do I get the contents of the book?

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