I got some receipt no. in my mail that i didnt even purchase what can i do against that? Can i some how get the money back?
can someone please help me because i dont think its right for someone to purchase stuff with my money.
Immediately change the password on your iTunes account.
Then go to
http://www.apple.com/emea/support/itunes/contact.html
to explain the situation and ask for a refund. All sales are final,
but there may be an exception granted in your case.
Similar Messages
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Hello! I bought lightroom yesterday but got lightroom 4 not lightroom 5 as i thought i would. What can i do to get the new version?
Contact the seller.
If you decide to keep your purchased Lightroom 4, you will also have to purchase the Upgrade to go from 4 to 5.x -
Hi
Ive managed to delete some contacts and i would like to restore however when i went on i cloud contacts it had already updated and the numbers i deleted are not their. Is there anyway i can get back a old back up with all the contacts i need? please helpbechosken wrote:
My friend wanted to get some music off my itunes
This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
when syncing it it said she had to update her phone software first
That's not quite what it said. Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera. -
What can i do to get security questions back if i forgot my backup mail
what can i do to get security questions back if i forgot my backup mail
i had a little trouble with my apple id i bougth a gift card to itunes and would buy somthinigs but something got wrong in the start when i maked the id thinked that i could rember all of it but.. i couldnt i had a little trouble i forgot the recover email and the security questions so i was f*** i didnt know what to do and i thougth that you guys could help me please
From dr_arthurThe Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My 10 yr. old went behind me and downloaded some music which used all my money on my account. Is it any way that I can delete it and get my money back on my account.
You can try contacting iTunes support via this page and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hello. I ve got a question. I accidentally bought membership but it doesnt have Adobe Muse that I need. What should I do? Can I extend my membership for the right one, or should I first get the money back. What kind of membership do I need to have Adobe Muse software?
Plans are listed at Creative Cloud pricing and membership plans | Adobe Creative Cloud
The drop down at individual plans does show that you may subscribe to only Muse
You probably need to cancel what you have... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
i reset my ipone that i got from my nephew and i need to reactivate the iphone but i dont know his password and it has been locked, he doesn't remember his email address or password to reset his apple id, what can i do to get the iphone activated
Send him this link and tell him to reset/find the information for his Apple ID.
(113663) -
I got a bad app I get the money back
I got a bad app I get the money back??
Try going to reportaproblem.apple.com to report the problem with the app. If you cannot open this link, contact the support team.
https://expresslane.apple.com/GetproductgroupList.action -
i accidentally bought some hearphones and i cancelled my order but i still don't get the money back to my debit card, should i keep waiting?
I would wait like a week or so after you cancelled but after that you should call their customer service and see what's going on on their end of the transaction.
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I have a few alot of photos on my Icloud but when i set up my PC to recieve photo streaming i only got 89 how do i get the rest to down load
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
I purchase a iPhone 6 today at an official apple store and when purchasing the phone, the employee said that the I will receive my receipt via email. Over 8 hours have passed and I have yet to receive my receipt. I have also checked the junk mail and it's not there. I paid by cash if this helps.
Give them a little more time. Especially over the weekend, staff are not always able to enter the details of sales into the records. Let us know when it arrives (or if it doesn't).
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Please help... I've been trying to get rid of a ton of unwanted music on my iPhone 4S. The music I had marked in iTunes to sync to my phone was not the only music showing up. In my attempts to get rid of the unwanted music, I decided to delete all the music on my phone. Even after unchecking the "Sync Music" tab, there were still 3 songs left as well as my previous playlists. So, I deleted the playlists... which appears to have simultaneously deleted the playlists from my iTunes library! Also, I can not get rid of the remaining songs no matter what I try!! Please help!!!
If you keep the 4s and send back the 4 you ARE stealing their device. If the decide they want the device back, send them the device that they purchased.
Switching SIMs is irrelevant to the discussion. -
Hello Community
I'm Beverly from Jackson and I need help to restore my photos back to my Library. Right now my library appears as if I just purchased my MAC and I have old version 10.6.8.
Thanks to anyone to respond.Where did you download iPhtoo '11 from? What exactly did you do?
If you have OS X 10.6.8 as you report twice there is no download to upgrade to iPhoto '11 - the only what to upgrade to iPHoto '11 with your stated system is by purchasing an iLife '11 DVD
LN -
I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
I've already submitted my problem to PayPal and they are investigating it. I need to get this reversed and my money back. It's hard enough saving for formula without some ******* buying **** with my information.
Anyone else have this problem?It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it. -
I got some books from the itunes store and put them into my library. I created a playlist so that I could burn them to cds. It won't even play the book, there are no contents. How do I get the contents of the book?
I'm guessing this is a problem unique to me as there have been no replies at all... Thanks a bunch folks
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