I got the iphone iOS 7.1.1 update and now my music won't play and I can't download apps. Can I fix it?
When i got the update at first the music would play while my headphones were in. I restored my iphone and now it won't play at all. I have tried to go in the settings for itunes and app store but it also won't load.
Hi Jackson,
Since you have already done a restore of your iPhone, I would suggest that you now try restoring your iPhone to factory settings, set it up again and test before you restore your content. This article describes the process -
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Note - It is important that you follow this stop:
Use iTunes to back up your device and transfer and sync any additional content to your computer.
Thanks for using Apple Support Communities.
Best,
Brett L
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