I got the new iPhone 5C. In my cellular settings, under "Use cellular data for", it only show passbook and facetime. How can I add other apps? Also, my carrier is AT&T
I got the new iPhone 5C. In my cellular settings, under "Use cellular data for", it only show passbook and facetime. How can I add other apps? Also, my carrier is AT&T
Hello Sophie59
You should be able to see two different tabs when setting up the email if you go to Other > Add Mail Account. Once you enter in the email address and password, you should be at the next screen to provide more details about the email as far as incoming and outgoing servers and at the top there will be a blue section to add it in as a POP or IMAP email account. Check out the article below for further troubleshooting and emails setup options.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
iOS: Adding an email account
http://support.apple.com/kb/ht4810
Regards,
-Norm G.
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I have got he new iphone 5 which requres itunes 7. My imac informs me that all updtes are up to date but this is not so! my itunes is not and I am currently on osx 10.5.8. why will it not update as usual?
Updates are free, what you need is an Upgrade...
First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57 -
My husband and I share music in one itunes account for both of our iphones. We just got the new iphone 5s's and iin ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for pictures, contacts etc
You can have one icloud account and a different itunes account on the phone. I have my icloud account and a shared itunes account. He does not have to use the new icloud account as is ID in itunes and app store. He can keep using the old one.
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I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have Windows Vista computer. I am trying to upgrade my ITunes so can share files with other home computer. (Just got the new IPhone). I get this system error: The procedure entry point AVCFPlayerItemDurationChangedNotification could not be located in the dynamic link library AVFoundationCF.dll. Tries system restore and redownloaded...NOW Itunes will not even open. Can anyone help?
I uninstalled Apple Application Support, opened iTunesSetup with WinRar, and went down the list of msi's. AppleApplicationSupport was an install, all the others I did Repair. Did not have to reboot. Works okay now.
HTH -
Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out
Have a look at this it might help
http://support.apple.com/kb/TS4148 -
I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
Okay so i had an iphone 5. I backed it up on icloud. Then i got the new iphone 5s i restored ot from icloud from my previous iphone 5. Now everything works find execept now the games are slowy and drops the frame rate and look choppy. Then i restarted my iphone 5s as a new device downloaded the same apps even the ones optimized for ios 7 and the games still lag. And i just got my iphone 5s replace. The funny thing is. While im playing games and their running choppy and slow and if i take a snap shot inside the phone. They run smooth and HD but just for a few seconds and boom they go back to slow and choppy. Is it the ios 7 or the iphone 5s it self? Like i said this is my replacement iphone 5s because the other 5s did the same thing. And it was running slowly.
As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you. -
can't access my backup to store on new phone. i see that it was backed up yesterday at 1:39 got the new iPhone 6 my contacts came over but none of my pictures
What photos are you referring to? Are these photos that are in the Camera Roll and Photo Stream albums on the device you backed up, or are they in different albums? Are you signed onto the new phone with the same iCloud ID? Are the Photo Stream photos ones that have been taken in the past 30 days?
When you set up the new phone did you set it up using that backup?
Cheers,
GB -
I have got the new iPhone 5 and the iOS inside is suppose to have the facebook integration, i have upgraded to the latest version, now i get the facebook option in my notification centre, but i thougth i was going to get all the notifictaion , but sadly i have to log on to fb application to get all my notification updates , nothing is notifyied to me , is there a way to make this happen ??, if yes please help me out , i have tried all the options but doesnt seem to work im afraid ..
Good.
Three things come to mind:
1. I think you're implying when you travel away from your home to a more populated area, the cellular coverage improves and your iPhone works well. Is that right?
2. Do you have a case or some other obstruction over or near your iPhone's antenna? Have you tried moving or removing any possible obstructions near the antenna?
3. AT&T has a (free) app in the App Store called "Mark the Spot". You can use this app to report voice and/or data issues to AT&T, as well as keep up on progress they may be making in improving coverage in your area. Your trouble reports are geotagged (if you wish). -
My itunes sync stopped working when I got the new iphone. How to fix it?
My Iphone 4 worked great. It synced with my itunes perfectly. I;d buy a song on my computer and moments later it would also show up on my iphone. I thought I configured all the boxes correctly when I got the new iphone but now the wifi sync feature seems to have stopped working. I went back and checked and it appears all the right boxes are checked but still no sync. When I go to wifi sync in settings it says it has to be plugged in, locked and the home comuter available. I tried that and it still wont wifi sync. Not sure what I am doing wrong. Help please.
Stopped working as in it's totally unresponsive?
Try restarting. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears. -
HT5318 i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!
i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!
You would need to buy a new operating system (Snow leopard 10.6.x, or higher).
Before doing that, it would be best to check to see if your Mac can run the higher operating system.
Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information into a reply here, but omit the serial number and Hardware UUID (if present). -
I got the new iphone 5c and it wont work! Ive gotten to wifi settings on activating, now all it says is it may take a few minutes to activate your new iphone with the spinning ball and wont do anything! Its been like this all day! Help!!
Hello,
Thank you for visiting Apple Support Communities.
If you are experiencing issues activation a device, I would recommend all the steps in the article below.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Jason H. -
I just just got the new IPhone 5. How do I get everything from "The Cloud" onto my new IPhone? I have a LOT of complete music albums I purchased from ITunes
And would very much like to retrieve it. Help please & thank you everyoneTransferring from old to new
http://support.apple.com/kb/HT2109 -
I just got the new iPhone 5 today. It is stuck in settings and won't go home or lock.
I just got the new iPhone 5 today. It is stuck in settings and won't go home or lock.
Do you have a case on it?
If so, remove and see if it helps.
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