I got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?
i got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?
You need to use your "emergency email" that you used to set up your iPod to change the security questions and answers.
Similar Messages
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i need to know how to reset my security questions becasue how do i remember 2 questions that my mother entered that i happened 3 years ago
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
I got a new ipad2 for Christmas and I am unable to get it to accept my password for my wifi. I am using the same password that I have always used for all of my other devices. Can somebody help me????
Hi there
I had the same trouble today, I kept entering the sky password but would not accept, my iMac and iPod work ok but just could not get my iPod to work. But I found the fault, the password is case sensitive and mine on sky is in caps, the up arrows on the keypad put the caps on,but after each letter you must put the caps back or it wil revert to lower case, I hope this may help you -
I just got a new iPod for Christmas, it says I can't connect it to iTunes because the "Apple Mobile Device service is not started." Help?
See Here > http://support.apple.com/kb/TS1567
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OK so i need to reset my security questions because i do not remember them,but the link that is given for my email is incorrect. i do not know how to change that?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103340) -
I got a new nano l am unable to connect it on my computer, l have windows 8. I have deleted itunes and downloaded back on my computer, l still am unable to connect my nano to my computer.
When l put my nano on the computer itunes saids "Accessing Itunes" it is not connecting.
Please help me.
ThanksUninstalling and reinstalling iTunes has no affect on the media on the computer or the account it is linked to.
If the media was purchased under another iTunes account, then it is permanently tied to that account.
Using mulitple iDevices with one computer -
i just got an macbook air for christmas and i can't seem to find pages, keynote, and numbers. when my mom got the macbook the guy she bought it from said it came with those applications, how do i locate them? please help
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform. -
I have recived a new computer for christmas and dowloaded the new itunes on it but when i hook my iphone 4 up to the new computer with the new itunes it will only show up on the new devices the music i have on it will not show up in the new itunes lirary on my new computer i hate having to hook my iphone everytime to see my music! can some one show me how to fix this!?!?!?!?! PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!
Welcome to the Apple Community.
Which Apple TV do you have. -
So my brother got an ipad mini for Christmas and he accidentally dis activated it he doesnt know the owner and hes too afraid to tell my mom can someone help me?
See:
Find My iPhone Activation Lock- Removing a device from a previous owner's account -
I got a new iPod touch 5 and because of security reasons they asked me my security questions that I forgot the answers to. Please help! I made the answers a long time ago. Thank you!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I received a new IMac for Christmas and set up a new .me account and I'm using this on my IMac and IPhone4S. how do I transfer my music from my old Windows iTunes account to my new Mac account?
You can red this article about transfering your tunes - http://www.myfirstmac.com/index.php/mac/articles/how-do-i-move-my-itunes-library -from-pc-to-mac-and-keep-my-settings-intact
MJ -
I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
Hello, I have a problem. Help me to solve it. The first time I want to buy the game and asks me to answer a security question that I do not remember. Discard them please that I introduced them to
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?
Hello Jbamrah,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Best of luck,
Mario -
I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
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