I got the Trojan virus on my G56 Notebook PC, tried AVG to remove it hasn't worked!!!

Can I get some assistance in removing this #^%$#%@$ Trojan Virus from my laptop... HELP!!!
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Welcome Natty.
Please take a look at this site.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix#uninstall
The link to download then run COMBOFIX is there.
You can get one or more of the online rep's to help you on there forum if needed..
They are the best for a virus removal.
Hope this helps.
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HT1338 what about the problems with the trojan virus is that a problem for my mac as well?

What about the problems with the Trojan virus will this be a problem also for me using Mac

What Trojan?
If you're referring to the DNS Changer Trojan, it's highly unlikely you're affected. The actual distribution of the trojan was stopped several years ago and the perpertrators jailed.
The FBI has been maintaining the servers used by the trojan for the last 5 years in order to give affected systems time to be purged. They will finally shut them down on Monday.
Ensure that your router and the Mac's network settings are set for the DNS addresses of your ISP, or if you're not sure what they should be, change them to Open DNS using the IP addresses;
208.67.222.222
208.67.220.220

Is the Trojan virus a scam?

My husband is getting a pop up on his iphone 4 saying he has the Trojan virus. I read that it is impossible if the phone hasn't been jailbroken. I can't find any straight answers on anything can anyone help me?

Thank you everyone for your help. His phone ain't as slow anymore and we are glad we don't have to worry about a virus. Just one more question if he keeps getting that pop up about the virus is there a way to get rid of it or do we just have to clear everything again?

Help. Just got the latest and greatest ipod touch. When trying to setup icloud, my email address is verified but when I touch settings, icloud, account tries unsuccessfully to verify account.

Help. Just got the latest and greatest ipod touch. When trying to setup icloud, my email address is verified but when I touch settings, icloud, account tries unsuccessfully to verify account.

Why am I sometimes asked to verify my Apple ID by email?
When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.

I have I.O.S. 6.0.1 and i live in Georgia, Tbilisi. I have got the problem with maps. It does not get directions. Per exemple it was working in italy but in my cuntry it does not work. Could u explain me what can i do to make my maps work in Georgia?

I have I.O.S. 6.0.1 and i live in Georgia, Tbilisi. I have got the problem with maps. It does not get directions. Per exemple it was working in italy but in my cuntry it does not work. Could u explain me what can i do to make my maps work in Georgia?
Thank u

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

HT1212 connect to iTunes" I tried plugging my iphone 4 in the computer nothing about itunes popped up, i tried restoring it but it didn't work. Please Help Me!!!!!!!!!!

connect to iTunes" I tried plugging my iphone 4 in the computer nothing about itunes popped up, i tried restoring it but it didn't work. Please Help Me!!!!!!!!!!

You must log into the mobile iTunes Store using the same Apple ID you used to purchase the service. On the iOS device go to Settings > iTunes and App Stores and log in.
Also, if you have the cloud icon next to tracks in iTunes that means the initial scan, match and upload process is not complete yet. You should wait for it to complete before enabling the service in your iPhone.

Has anyone heard of the trojan virus that's affecting the java?

I'm curious, has anyone heard of the recent trojan virus that's supposed to affect the java?

Do you mean flashback?
http://www.reedcorner.net/news.php/?p=390
User tip: Viruses, Trojans, Malware - and other aspects of Internet Security - https://discussions.apple.com/docs/DOC-2435

Got the latest Itunes (11, I think) and now it says that 'Itunes.itl isn't working because it's a newer version of Itunes' and when I go to my older Itunes, the F7, F8 and F9 buttons won't work. Does anyone know how to fix this?

Okay, so I got the latest update and apparently it doesn't work. I had an icon on my desktop that wouldn't open because the 'newer Itunes' is apparently corrupt or something. Going into my applications, I found another Itunes icon and it opens up, but not the F7, F8 and F9 keys aren't working with it. I've already tried installing the latest version and that hasn't helped. Does anyone know how to fix this problem?

Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

After downloading service pack 1 for Windows 7 Firefox did not respond anymore (I got the startscreen, but could not do anything, it "hang"), after a roll back Firefox did work again: are Firefox and SP1 incompatible?

After implementing SP1 for Windows 7 Firefox "hang"(I got the startscreen, but could not do anything: no response). After a roll back removing SP1 Firefox works again.
I installed SP1 also some months ago and had the same problems, also then this was solved also by a roll back removing SP1.
Does Firefox have problems in combination with SP1? How to solve this? Thanks.

Followed the given advice: installed SP1 again, ran Firefox in safemode, disabled other running programs as mutorrent, still Firefox didnt work. I had internetconnection (after restarting mutorrent this did work, the app telling me what the weather outside is worked) but no Firefox: as previous time I got the start screen, but could not browse the internet.
I also tried to start the Internet Explorer and it also looked as if that application had problems (but that can also be because I did not use it for a while - old version or whatever - and it is not my standard browser).
Have again performed a roll back in order to remove SP1, now Firefox works again.
If somebody has advice it would be very welcome!

Got the Trojan.Zbot before the antivirus kicked in. All previous emails show that they are there but can't see the contents. Can they be restored?

All old emails are showing that they are there but there are no contents when you try to open them.

right click the folder, select properties and then the repair button. A new index will be generated which may fix the issue or make the empty mails disappear because they are no longer available to be indexed.
BTW look in your anti virus program for quarantined files with names like inbox

I think a trojan virus has infected my iMac. How can I remove it?

My iMac has been acting weirdly opening new tabs on my internet explorer (usually betting or **** stuff). I have downloaded ClamXav and ran a few scans but nothing other than finding emails with the virus (which I have obviously deleted).
Now one on my mailbox has been acting weirdly too in that I can't connect. I tried to connect via a webmail and the password wasn't working. I then changed the password on the control panel for the same mailbox and it works on all my devices (phone, iPad) but each time I try to change the password on my iMac, nothing... and then within a few minutes my password doesn't work on my other devices either.
I have now deleted the mailbox in despair but I guess that doesn't clean my Mac.
I also downloaded the OS Yosemite today int he hope the upgrade would clean my Mac.
Any suggestion? software I can buy to scan my iMac. I know Symantec is not compatible.
Thank you.
C.

You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

My ipod touch is frozen on the connect to itunes screen. i have tried resetting it three times but nothing works. i cant keep it on to drain the battery because it wont stay on. can anyone help me?

Help?

- Have you tried another cable and USB port?
- See if placing the iPod in DFU mode will allow iTues to see the iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try on another computer to help determine if you have an iPod or computer problem

How can I stop the FBI virus from my Iphone?

I got the FBI virus in my iphone 5, how can I stop it?

How do I get rid of the FBI moneypak scam virus?
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HT1688 my phone got the computer looking screen that said, "Panic, we are just hanging here" I tried to reset it, but it just goes to the "connect to iTunes" screen and sticks there. It finally con to restore, now gives message 1611 "iPhone could not b

Just after updating Draw with Friends, my iPhone got the "Panic, just haning here" message. I tried to reset it and it got stuck on the screen with the usb connect to iTunes. When I connected to iTunes on my Mac, it kept giving an error message that the phone connected could not be restored because it was in recovery mode, recover then connect. The phone wouldn't recover... I finally got it to connect to iTunes by holding down the home and power buttons, connecting to computer and then let the power button off as soon as the apple appeared. It took all night to download the restore for the phone, then when I hit the restore iPhone button, it gets half way done and gives the message" The iPhone could not be restored. An unknown error occurred (14).

Read here > http://support.apple.com/kb/TS3694

I am trying to download latest Apple Itunes update to my Toshiba laptop and got the following system error message: APSDaemon.exe

While trying to download the latest Apple Itunes update to my Toshiba laptop I got the following
message: APSDaemon.exe system error.
I uninstalled Itunes and tried again, but got the same message.
Help, please

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I got the Trojan virus on my G56 Notebook PC, tried AVG to remove it hasn't worked!!!

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