I got this error message today from Creative Cloud: "Installer was unable to access a critical file/directory. Please try installing again. Error Code: 49"

It was working great up until just last week, now it's not working. What did Adobe change to cause this problem and prevent any further updates after that last update?
When will Adobe fix it, without any action on my part. The whole idea of the Cloud was that this was supposed to take care of itself.

Launch Photoshop CC 2014 application from C: > Program Files > Adobe > Adobe Photoshop CC 2014.
Once the Photoshop CC 2014 application is launched , click on Help menu.
Select Updates option.
Once the Updates are listed , close Photoshop cc 2014 and Creative Cloud application .
Then click on Update button and try to update .

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Hi... I just attempted to update CC. Download itself appears to have happened, but when then I got this message... Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support .... can

Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support
Any ideas?

Hi Serpent,
Try the following Steps:
open activity monitor and close all Adobe related applications
navigate to: /Library/Application support/Adobe
In that directory you will see a folder named OOBE - Rename that folder to OOBEold
Navigate to: MAC HD /Application/Utilities directory
In there you will see a folder called "Adobe Application Manager" - delete it
Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Open the Cleaner Tool and choose to clean "Creative Cloud" only.
Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
Regards,
Rave

Installer was unable to access a critical file/directory. Please try installing again. Error code 49.

Installer was unable to access a critical file/directory. Please try installing again. Error code 49. Tried multiple times. get the same error code, which gives no helpful info. "Support" just sends me in a circle, never getting to anything actually helpful.

Launch Photoshop CC 2014 application from C: > Program Files > Adobe > Adobe Photoshop CC 2014.
Once the Photoshop CC 2014 application is launched , click on Help menu.
Select Updates option.
Once the Updates are listed , close Photoshop cc 2014 and Creative Cloud application .
Then click on Update button and try to update .

Im getting the following Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support

I'M GETTING THE FOLLOWING ERROR
Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support

Error downloading Creative Cloud applications

Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43)

Problems with installing the Creative cloud update - (Error code: 43). Anyone had this problem and found a fix for it?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support - iMac running 10.9.3

So... whatz up with this?
Thanks in advance for your help
Cheers

Toni_Toaster if you need to locate the compromised file permission location then you will want to review your installation log files. You can find details on how to review your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.
In regards to the Exit Code 7 document - Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. The error is still possible with CC 2014 if the file permissions under the current User account have become compromised. The steps to correct the file permissions is also still valid.

On startup CC tells me to install an update. It downloads to 5% and then brings the message: "installation-program couldn't get access to critical file/folder. Try installing again. Error code 42". Any advice?

On startup CC tells me to install an update. It downloads to 5% and then brings the message: "installation-program couldn't get access to critical file/folder. Try installing again. Error code 42". Any advice?

1st, you must be using an account with Administrator privledges
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

PC/Win 64bit/Creative Cloud " We are unable to load all your plans. Please try again" error message

I've just signed up with CC on my Win PC 7/64bit and when I log on to my Adobe account I get this error message, "We are unable to load all your plans & products. Please try again.
Just below it I get the correct: Creative Cloud Membership/One Year
Any way to solve this error message?

Thank you for your reply. I appreciate the generic list of hardware/software/browser problems, but that's a lot to go through for what seems to be a simple problem. Not all of the info listed in your link applies to my problem, so I will provide only the info that is relevent.
1. See attached photo of Error message found in Chrome Browser.
2. I do not get the error using the FireFox browser.
3. My hardware works with CC because I previously had a Cloud account for one year and all the software downloaded and worked perfectly.
4. My system is Windows 7, 64bit with 12GB of Ram Memory. I have plenty of space on my 1TB C drive
5. I am able to download CC software, but now when I open up an application (Premiere Pro, to be precise) it says it cannot verify my account.
6. It appears that the issue isn't my hardware or operating system, but a problem with my online Adobe account which is paid for and listed (as you can see in the screenshot).
Can you help solve the problem?

I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (what does this mean?)

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http://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US

Mac: couldn't complete update for Ps error message 49 in Creative Cloud

Mac: couldn't complete update for Ps error message 49 in Creative Cloud. Anyone help?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. W

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. What shall I do?

Alauda_positos I would recommend reviewing your installation log files to determine the exact directory which the installer is unable to access. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors discovered to this discussion.
For information on how to adjust file permissions please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

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I have tried installing iWork '06 on my computer about 6 times now. Each time it goes through the whole installation process and then at the end it says there was an error, with the message, "Please try installing again." I have come across other posts in this forum about installation errors, but nothing like this one. I am running OS X 10.4.4 and everything else is updated. I did not have iLife '05.
It should be noted that even though it says there was an error, it does seem to install iWork. The problem is that when I open Pages and select a template, it unexpectedly (or should I say expectedly) quits everytime. So basically, it installed it with serious problems.
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Lea

Hi Lea,
And welcome to Apple Discussions.
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'There were errors installing the software. Please try installing again.'

Can anyone provide a solution for a sudden problem I've encountered. It began when trying to install Backup 3.1 and has now been repeated with OS X 10.4.5.
When trying through Software Update I'm told The update [packagename] can't be installed. Sorry, an unexpected error occurred. The Installer package has been moved to the Trash. To try again, open the package from the Finder.
When I try opening the Installer packages from the Finder the Installer reaches the stage of 'preparing target volume' and then displays this error: There were errors installing the software. Please try installing again.
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No matter the choices I make the process gets to "Install" on the listing on the right of the installer window....then it dumps:
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"Please try installing again." (reported in the window)
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1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
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http://web.me.com/pondini/AppleTips/DU.html

I got this error message today from Creative Cloud: "Installer was unable to access a critical file/directory. Please try installing again. Error Code: 49"

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