I got this ipad used how do i reset everything and i don't have the computer it was synced on, I got this ipad used how do i reset everything and i don't have the computer it was synced on

I ask for help I had got a used Ipad from someone they didn't give me the passcode so I can reset everything. I don't have the last computer it had been synced on or the passwords for the store nor do I know how to change the email adresses. So does anyone know how to reset the passcode on an ipad with no computer or have it been synced on itunes.

Plug into iTunes on any computer.
Hold down the sleep wake button until the Apple logo appears.
Don't let go of the sleep wake button and press and hold the home button as well. Do this until the Apple logo disappears.
Now let go of the sleep wake button but keep your finger on the home button for a few more seconds. The device should go in a mode that will enable you to restore it.

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HT1660 I I had to get my ipad2 replaced as cracked. Bought replacement in apple shop but when I got home the transfer of data that assistant did from old iPad to new was not available. How can I get this back

Can someone hep I've lost all music and photos from m ipad2 after it was replaced. Previous iPad2 dropped and cracked so had to buy new one. I also tried to sync my iPod to my computer as had photos and music there but keep getting message that my ipos all be erased as I have another account which I don't. Anyone help.

If your old iPad had been Synced with your iTunes, it would have created a Backup.
Connect your device, right click iPad under "Devices" on iTunes left Pane and select "Restore from Backup...."
Then select the last backup from your old iPad (determine from Date n Time)

When I purchased my ipad I logged on with my hotmail address apparently it got hacked so was advised to change this I did but on the i pad the old e mail address remains as my icloud account name how do I change this ?

When I purchased my I pad at the store they advised me to log on with my hot mail address we did this and apparently found out that my Itunes account had been hacked. I was then told that apple would cancel my hotmail account and that I had to use a new email address which I did logged on everything has changed apart from the Icloud account which is still keeping the old e mail address as my id. Please can someone explain how to change this. When I look on my i pad there is a red bar that says delete account I was wondering if I deleted this would everything be ok if I started over again?
Thank you in advance for any help.

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I just got my ipad and syncd it to my friends computer (now realize this was a mistake) as he is going to leave the country soon with his computer.........ahhh - how do I now syn to my own computer at home?

a little help please........I just got my ipad and have synced it to my friends computer and now can't sync it to my own home computer........any suggestions?

https://discussions.apple.com/message/11527071#11527071
1) Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your laptop and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on Edit / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.
That should do it.

My contacts vanished when I was manually adding them on my Ipad 2. I use outlook contacts when I sync on ITunes. How can I fix this problem?

I'm having the same issue and I'm using outlook when synchronizing. However, I'm not sure if this is an Oultook vs. MobileMe deal. The thing is: I got my IPad 2, made sync with Itunes and got all contacts from my Outlook and when I was making few adjustments / updates to such contacts directly on my IPad 2 (without being connected to anywhere, the software crashed and the contacts simply VANISHED ! Please help me... I'm really concerned with that because now I have everything on my Outlook, but I gotta be able to update many contacts in events (for example, a meeting or a workshop) directly from my IPad, being away from my computer, and now I'm in total risk of simply losing them... I simply don't believe that a bug with totally affects the product reliability can't be simply solved!
Thanks in advance for your help!

Thanks for starting the thread clisfromSLC.
I am facing the exact same problem with my brand new ipad2. The addition of a single contact post a successful sync, caused the app to crash. Restarting the app did not get the contacts back. Neither did restarting the ipad itself.
I dont want to rely on the ipad now until I have a patch or OS update that corrects this issue. If I add several contacts and suddenly lose all of them, it's not something i really look forward to.
Can someone please help? Thanks so much.

I need to recover deleted data from my iPhone 4S but don't have a recent backup. I thought by pressing sync on my macbook this would back up-but I was wrong. There are no backups on my macbook and the latest backup on iCloud was Jan 2012. Please help

I need to recover deleted data from my iPhone 4S but don't have a recent backup. I thought by pressing sync on my macbook this would back up…but I was wrong. There are no backups on my macbook and the latest backup on iCloud was Jan 2012. My mum died in May and I had lots of text messages that I wanted to keep. I really want to get them back. Is there any way at all I can get that deleted data from the phone?

Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
You can try and find 3rd party applications that might help you. I'm sure you'll pay, however.
Let this be a very important lesson learned.
Best.

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari

I cannot sync my iphone music, i had used my i phone on another pc, now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase "" by a computer or device not prev assoc

i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!

I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes they don't show up in music when you click on "On this phone"? I have my phone setup to manually manage music. Please help.

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.

Hi, Mrs.Frankie57.
Thank you for visiting Apple Support Communities.
If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide
Cheers,
Jason H.

TS4036 I've got a new iPad I'm trying to do an iCloud back up but keep being given the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad. How do I restore I cloud on my new device?

I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
How do I restore info from iCloud onto my new device?

You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.

I have an iPhone 4S I have done the recent update 6.1 and now my App Store is not working when I go into the feature tab I get an error " too many HTTP redirects" how do I fix this ? The other tabs are working and it is working on my iPad also

I am having a problem getting into the App Store on my iPhone since the recent update, I have a 4s and it appears the feature tab is not working. When I try to go into the feature tab in the App Store I get a message "too many HTTP redirects" ?... Does anyone now hoe to fix this issue, the other tabs are working okay and everything is working on my iPad ?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS3299 opticals drive disappeared in my Windows 8 computer. After 1-1/2 on the phone this was corrected but now my Itunes don't recognize the drive. Error message stating registry errors. I tried running in windows 7 compatibility mode that don't

Purchased a new Ipad for my wife and integrated it with my windows 7 system and Itunes and made it through. Was able to sync and bring pictures, contacts and bookmarks over. Not to say it was easy because I never used any Apple product except my Ipad and Itunes. Really enjoyed using the Ipad and was thinking of getting a new Iphone this week being my contract is up.
Then the trouble began I bought a new windows 8 system after having trouble with my old hard drive. I have finances and Tax programs I use that I thought would be easier to continue using windows rather than trying integrating past years Quicken & Turbo Tax information into a new Apple system.
Well now I'm sorry I bought the new windows 8 system. First all my optical drives disappeared when installing itunes. After spending 1-1/2 on the phone with a service rep and finally was able to see my optical drive I thought everything was OK. Then more trouble. When I open Itunes I receive an error message that says my Itunes no longer recognizes my optical drive try reinstalling. I reinstalled 10 times and tried compatibility mode and the end result is my Itunes no longer could burn Cd's. I had this problem if I'm not mistaken in the past with ME system back many years ago. And did not want to go through this again but here I am disgusted once again.

I finally got my nano working (no thanks to Apple, hmpf!) and it's running fine with 1.0.2 now. For those with similiar problems try this:
+For Mac, you need to:+
+1. Downgrade to firmware 1.0.1 by deleting the files iPod_26.1.0.2.ipsw and iPod_26.1.0.2.ipsw.signature (are in the folder iPod software updates somewhere on the harddisk)+
+2. under Settings in iTunes you have to disable automatic download of updates, then restart iTunes.+
+3. Enter Disc Mode by holding menu & select for about ten seconds, then pressing play/pause & select for another ten seconds.+
+4. reconnect your nano to Reset, and when iTunes prompts to update, just don't allow it to look for updates and then reset with fw 1.0.1.+
I'm supriced Apple support didn't tell me about this? This worked great and is a very fast fix. I can't believe Apple got me to reinstall the whole OS, which didn't even solve it btw. USB 1, blah! Yeah right..
Message was edited by: swingindh

HT1391 Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do? This one kid reported to them that his was stolen and they gave him a new one.

Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do? This one kid reported to them that his was stolen and they gave him a new one. Will they do the same for me? Is there any other way I can get all my pictures from my iPod without iCloud set up? Would Apple be able to lock up my iPod so they cant use it at all? Please help me, thanks (:

ipod touch lover wrote:
Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do?
Nothing... why would they do anything?
Apple does not provide insurance and they are not law enforcement.

Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??

Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
Any help will be much appreciated!!

https://support.apple.com/kb/ht1212

HT1414 my iPhone was stolen but I got it back. Now I can not activate it coz i don't have the Apple ID nor the password from the thief. How can i log in my own Apple ID to activate my iPhone?

Hi,
My iPhone was stolen before, but luckily i got it back.
Now i cannot activate it with my own Apple ID because the system kept asking me to enter the previous user's Apple ID (yes, the theif)
So I cannot use my iPhone now.
Please kindly tell me what to do and how to do it. I want to use my iPhone with iOS 7!!
Thank you.
JiayiLi

Doesn't matter. And if they have any property at all, it's worth the $50 filing fee for small claims court in most places.
If nothing else, filing could force Apple to disclose the email address and other information that was used to activate the stolen phone and lock it, leading to the identity of the thief or someone else involved in the crime.
For me, it would be well worth the $50 even if all I got was an attachment of future wages. Since i don't have the legal right to just shoot the bastage, it's the next best thing.

I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

The iPod sees the new computer as a new iTunes library. You can only sync with one iTunes library. However, you can manage music among disfferent computers. See:
Using iPhone, iPad, or iPod with multiple computers

I got this ipad used how do i reset everything and i don't have the computer it was synced on, I got this ipad used how do i reset everything and i don't have the computer it was synced on

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