I got this message, the iphone "iphone" could not be restored. this advice isn't eligible for requested build.

i got this message when I plugged my iphone to iTune. The Iphone "Iphone" could not be restored. The device isn't eligible for requested build. what do i need to do bc I can't use my iphone at all.

Read here:
http://support.apple.com/kb/ts4451

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TS1718 Why do I get this message: The song "title" could not be used because the oringinal file could not be found. Would you like to locate it?

Why do I get this message: The song "title" could not be used because the oringinal file could not be found. Would you like to locate it?

John Black3 wrote:
Many of my songs in my iTunes Library no longer play. I get this error message: "The song xxx could not be used because the original file could not be found. Would you like to locate it?
this usually happens when a user moves or deletes files in the finder - a sure way to upset iTunes.
did you move or delete files in the finder ?
I cannot locate the song.
if you let iTunes manage your library, all your content will be in <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)/music. did you look there ? tried a spotlight search ?
if the files are really gone, and have been purchased from the iTunes store, see Downloading past purchases from the App Store, iBookstore, and iTunes Store.

My computer had to be wiped clean and I had to reinstall my Photoshop Elements 5. I keep getting this message: The Adobe Updater could not be started. Please reinstall the application and components.

My computer had to be wiped clean and I had to reinstall my Photoshop Elements 5. I keep getting this message: The Adobe Updater could not be started. Please reinstall the application and components.
I need to take care of this. I have reinstalled it 3 times and still get the same message.
Any suggestions?

Firefox is trying to update but it can't because Firefox is running
Open the task manager with Ctrl + Alt + delete. Click on the Processes tab and find firefox.exe. Click End process

Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

Please Help..
Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT201274 getting device isn't eligible for requested build message

Trying to restore IPOD Toch after forgot password. Get the message device isn't eligible for requested build message

Download the latest version iOS for your model and install it manually, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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I tried to restore my iPod touch4 but iTunes shows "This device isn't eligible for requested build" so what can I do ?

I tried to restore my iPod touch4 but iTunes shows "This device isn't eligible for requested build" so what can I do ?

I tried this way to set up hosts and restart my Mac but when I going to restore my iPod touch4 ,it still shows "This device isn't eligible for requested build"
Thanks for replied me
if anyone has same problem to open their hosts file,here is a short video and you have to type "sudo nano /private/etc/hosts" ,not "sudo nano/private/etc/hosts",remember there is a space between "nano_/private"
This video helps a lot which I just found and it is much easier to fix this problem
https://www.youtube.com/watch?v=yHb1vdU6ReM

I purchased and downloaded Acrobat Pro XI. After the pop-up requesting the language I got a message "The installation package could not be opened. Verify that the package exists..."

The full message was "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify this is a valid Windows Installer package."

OK, I got around this error by extracting the files to "C:\Program Files (x86)\Adobe Acrobat XI"
Now I get a different error "1325.kstanwood is not a valid short file name". I'm not certain why it's even trying to create such a file name.

I cannot open my Itunes? I keep getting this message: "The Itunes app could not be opened. An unknown error occurred. (-50) Help! I have also tried to uninstall and reinstall, but get the message that ITunes.msi cannot be found.

Why am I getting this message when I try to open my ITunes: "The Itunes app could not be opened. An unknown error occurred (-50)."?

http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

IPHONE 3GS This device isn't eligible for requested build

Well with all the crazy troubles with iOS 5 I thought I'd share some help with the community since I finally got mine to work.
I have a iPhone 3Gs and 4.3.5 never jailbroke it but I did install Tinyumbrella as a precaution just incase I ever needed to downgrade for whatever reason.
I attempted to update but since I was still texting I downloaded the update to my computer first. When I backuped, synced and everything else just to make sure my data is safe. I tried to update.
This is where my troubles started. I couldn't get my device to update. I had it downloaded so what was the problem. I searched high and low for the answer and nothing was coming up....well nothing recent that would have to deal with iOS 5 and my 3Gs. So I did a little digging.
People kept talking about editting hosts files and changing ip addresses for whatever reason and being a recent convert to Apple I was still not getting it fully.
So here is it in a nutshell.
1. Open the Terminal utility. For newer users it is located in the Utilities folder.
2. Type in (without the quotes) "sudo pico /private/etc/hosts". You may have to enter a password for admin rights.
3. A screen will pop up and hopefully you will see a bunch of words looking like this....
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1       localhost
255.255.255.255 broadcasthost
##My Ecenica Hosting Websites
100.100.100.100       example.com
4. If by chance you have edited the hosts file uninvertendly the apple ip address may be here. It may look very similar to this "
     74.208.105.171 gs.apple.com"
5. If there is the apple.com ip there you might need to put a "#" infront of it to null/disable that specific line of code. Don't worry it can be undon.
6. Use the arrow keys to move down and in front of the ip address. Again, put a # infront fo the ip address from apple.
7. Control (not command) + O will allow you to save it (there is a small line just about the commands that you will see "write to.....". Hit enter and close the window.
8. Before heading away from the Terminal window you have to flush the DNS. So type in "dscacheutil -flushcache"....hit enter.
9. Close down and try to instal/update again. As I finished this my iPhone has just update and installed. Good luck to all and I hope you all have quick and easy updates!
CHEERS

Try updating iTunes and disabling your security software/firewall. From http://support.apple.com/kb/TS3694:
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

HT1414 I have an ITouch about a year old that has never been used. When trying to sync with Itunes, get message: The IPod ITouch could not be restored. An unknown error occurred (-1). I have tried 2 different computers with same result. IPod was reset def

Itouch was reset to factory defaults. Have tried ideas listed in ITunes help. Any ideas?

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The" may need service' meand there is a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have a iphone 5 and ive forgotten my passcode, ive tried to enter it but its now disabled, i have also tried to restore it but when i do it only comes up with device isn't eligible for requested build what do i do????

I need to get into my iphone as it has my exam revision on it, if anyone could help i would be grateful, ive tried to restore and update but neither are working???

Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

HT201210 "This device isn't eligible for requested build" error on iTunes...

I don't have any third party security software on my computer, or any non stock apple software on my iPhone and I am still getting the error message, I need to restore my phone, how do I fix this?
Running Mountain Lion (was getting this issues on the old OS as well) and an up to date iPhone 4S, and iTunes is up to date

What Error Message are you getting...?

I can not reset my default keychain password, i got the message "the specified keychain could not be found"

i forgot my keychain password, and i can not reset it, i got this message The specified keychain could not be found.

In your case, you need to contact customer support. They may ask you to answer some verification questions to prove that you indeed own that account, before they can assist you in resetting your password - Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

The iPod "iPod" could not be restored because it is busy

My 20g ipod started giving me trouble a few weeks ago after I loaded some post-Christmas purchases. It wouldn't load the last few songs, and it was half-empty, so capacity wasn't an issue.
I next tried to restore the iPod, but my mac mini then seized up, and the restart hung, so I had to do a hard restart.
Upon restart, the iPod was obviously now corrupted, with only a half-completed restore, so I tried again.
This time, and every time since, I get the following error message: The iPod "iPod" could not be restored because it is busy
So, I next followed the 5 R's, to no avail.
Disk Utility gives me the error Disk Erase failed Disk Erase failed with the error: Input/Output error
I also tried security erase, and while it starts with the overwrite, it eventually kicks out of the process with another I/O error.
Today, I downloaded iTunes 7.6 with the hope that it would fix this issue, as it has been surfacing in discussions pretty commonly. I thought this was reasonable, because of some difficulties with iTunes after the release of the iPhone were solved upon the next release of iTunes.
Unfortunately, I am facing the exact same situation.
There is one additional step I was able to take by trial and error, and one further step I am considering.
When I originally searched this topic, I came upon a "diagnostic mode" fix that's supposed to be accessed only by the iPod nano.
Using this mode, I was able to run several tests, and ram checks out, and one of the two disk tests come back fine.
Since I don't know what the alphabet test results mean, this was about all I was able to gather.
I attemmpted to use the diagnostic mode reset, but the problem continued.
My final thought, aside from waiting for a further iTunes update, was to dig out a third-party disk utility I have here somewhere and see if that will erase the iPod.
Any suggestions out there?

I was able to solve this by (warning, this will void your warranty) taking the iPod apart, very carefully. Being careful not to separate the cables inside, place a folded business card on the hard disk, and place the metal half back on.
Do a Google search if you don't believe me.
Oh, and for the gent from Apple that removed the post containing URL with pictures of this fix, I do NOT receive any cash, complensation, self esteem or other recompense or good feeling from posting this fix, or directing people to search for it.

The ipod "ipod" could not be restored. An unknown error occurred (1602)

After trying to update ipod, during the phase where I had to back-up the ipod, an error message popped up (I can't remember what it said). Now, the ipod is just stuck on the "plugin to itunes" icon. Itunes and my computer can't recognize my ipod anymore. I have tried putting it into DFU mode and my computer detects my ipod and begins installing the drivers. On my first attempt, the drivers installation failed, so I reinstalled itunes and quicktime. Then after putting it into DFU mode again, it begins installing the drivers, but this time it was successful. Now I had the option to 'restore' my ipod so I did what I could. However, when I was installing it, 2 more drivers had to be installed and they were successful, however, I get this error message:
The ipod "ipod" could not be restored. An unknown error occurred (1602)
Any help would be greatly appreciate. Thanks very much for your time.

Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694#error1601

I got this message, the iphone "iphone" could not be restored. this advice isn't eligible for requested build.

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