I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?

I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?

I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce.

Similar Messages

  • Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

    Hello,
    Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
    I am using a Mac OS X.
    Thanks for your help.
    Ossama

    [discussion moved to Acrobat Installation & Update Issues forum]

  • When I tried to update, I got this message: "/tmp/S_ku+qmL.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator" What do I do???

    I am running version 3.6.22 and would like to update. However when I tried to update from the Mozilla web site I got the message: "/tmp/S_ku+qmL.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator"
    What do I do now?? Paul Stager [email protected]

    I have tried downloading the file several times and get the same message: "No data received." I have no other system problems, I navigate well to other sites, but I'm unable to download this upgrade. Any suggestions?

  • The server encountered an error processing registration. Please try again later-.. Anyone else get this message on their mac desktop?

    This is driving me crazy...
    I'm still new to my mac so please if you have any ideas let me know.
    Thanks!

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 11
    Reset the NVRAM.
    Step 12
    Reinstall OS X.
    Step 13
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • When logging on to my account a receive this message "the server encountered an error processing registration. Please try again later".  This is not a new account. I have changed my password and nothing works.  What am I doing wrong.

    I'm having trouble logging into facetime.  We do not have a new account.  I've changed the password and still cannot get in.  The message that pops up is "the server encountered an error processing registration.  Please try again later."  I want to talk to my granddaughter but can't.  Can someone help me.  Thanks

    I had to same problem. I found forums about adding the DNS 8.8.8.8 and 8.8.4.4 in System Preferences - Networks I did that and it still didnt work.  Just found another forum saying to go into System Preferences - Time and Date and check the Set time and Date automatically. And it worked for me. Hope it works for you too.

  • TS2972 An Error Occurred Loading This Content Please Try Again Later

    This seems to be a pretty common issue that many of us users are having. But mine is a bit different...
    I had had no problem at all in the first 3 months of using my ATV, but then all of a sudden during a Tv Show i was watching via Home Sharing the error appeared, mid show!
    I have tried exiting to the main menu, restarting, rebooting anything and everything connected to eitehr my laptop, ATV, Router and TV.
    All of the files are mp4s and open in itunes no problem, and if I load them on to my iPad and start watching through the TV from the iPad's AirPlay it works fine.
    Some files work sometimes but not other times, and there seems to be no rhyme or reason as to why some work when others don't.
    Has anyone got any ideas of what the problem is and how I can fix it?!

    I bought Flight and have never been able to watch it.  Get the same error message every time. 
    "An error occurred loading this content. Please try again later."
    How do I get a refund?  Anyone know?

  • "An error occurred loading this content. Please try again later."

    For three days I have continued to recieve this message at the same spot (1:47:58) while watching The Lord of the Rings: The Fellowship of the Ring special Extended edition on my 3rd gen apple tv. We purchased the trilogy on January 27, 2013 and have tried multiple times since then with no success. I have also attempted Downloading the movie to itunes on my Macbook Pro but twice was unsuccessful, yet the other two movies in the series downloaded with no issue. I have tested my wireless speed at around 45mbps and wired at around 85mbps ping is approximately 110ms to San fransisco, California from Central Alberta, Canada. I have tried restoring and rebooting the apple tv and reseting internet connection. Any help would be appreciated.
    Thanks, Mike.

    I bought Flight and have never been able to watch it.  Get the same error message every time. 
    "An error occurred loading this content. Please try again later."
    How do I get a refund?  Anyone know?

  • I bought my i pod touch from us but i live in india .i have been using this from many days fr just a few days before something went wrong with it and the date and time has changed what do i do?

    i bought my i pod touch from us but i live in india .i have been using this from many days fr just a few days before something went wrong with it and the date and time has changed what do i do?

    Have you went to Settings>General Time&Date and correct the time.  Make sure the time zone is correct too.  Also go to Settings>General>Inernational and make sure the Gergorian calender is selected.

  • Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem?

    Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help

    If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I got this message when I tried your link?

    I got this message when I tried your link?
    This Connection is Untrusted
    You have asked Firefox to connect
    securely to kazklub.com, but we can't confirm that your connection is secure.
    Normally, when you try to connect securely,
    sites will present trusted identification to prove that you are
    going to the right place. However, this site's identity can't be verified.
    What Should I Do?
    If you usually connect to
    this site without problems, this error could mean that someone is
    trying to impersonate the site, and you shouldn't continue.
    Technical Details
    I Understand the Risks
    If you understand what's going on, you
    can tell Firefox to start trusting this site's identification.
    Even if you trust the site, this error could mean that someone is
    tampering with your connection.
    Don't add an exception unless
    you know there's a good reason why this site doesn't use trusted identification.

    patrickfromgalax wrote:
    I tried googling it, but all of the answers are from years and years ago. Can someone help?
    Apparently you did not try googling it.  People have been asking the same question repeatedly over the last couple of weeks in these forums.
    Here is a posting with resolution from 3 days ago.  https://discussions.apple.com/message/15078964

  • TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

    i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

    I don't know - but I am having the same problem and have not had any useful help from Apple Support.  Everything they told be to do has been done and it hasn't fixed the problem.

  • When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message 'An error as occurred. Please try again later'. It has been this way for some weeks. I don't have this problem using Safari or Opera.

    When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message ‘An error as occurred. Please try again later’. It has been this way for some weeks. I don’t have this problem using Safari or Opera.

    I believe that our “Werbung problem” adds an additional second hyperlink to the pop-up window. This second link is activated whenever you trigger a saved hyperlink to a Mail.com site.
    I had the same problem and eliminated it by deleting all bookmarks, hyperlinks and automatic links that take firefox to a mail.com address. So I just deleted all bookmarks I had saved for mail.com. I also changed my home page link because it also went to my email at mail.com. I then did a warm boot, opened firefox and re-saved my bookmarks and homepage to the desired addresses. Good luck.

  • I got this message when I click on a song: you are about to start playback. Do you want to clear the 722 songs previously added to up next?

    I got this message when I click on a song: you are about to start playback. Do you want to clear the 722 songs previously added to up next?

    J.danquah wrote:
    "You are about to start playback. Do you want to clear the 312 songs previously added to Up Next?" how do you remove this from your ITunes?
    You can remove "this" (display of the Up Next list) by going to View > Hide Up Next in iTunes' menu.
    J.danquah wrote:
    would it delete 312 songs if you clck clear songs?
    No.  It would simply remove them from the Up Next list.

  • I down loaded iMessage for mac, but when i try to register it it say the server encountered an error processing registration. please try again later, it has been doing this all night,

    I down loaded the new imessage for mac from the mountain lion, free trial, but when i try to sign in it says the server encountered an error processing registration. Please try again later. I have put it on my other mac, and no problems with it, i have only brought this mac today, and just want to get it all set up

    Try this:
    https://discussions.apple.com/thread/3801516?tstart=0

  • I tried syncing my iPhone to Mac and got this message when iPhoto pictures got synced: " this iPhone couldn't be synced. The requested file could not be found". Help what do I do now?

    I tried syncing my iPhone to Mac and got this message when iPhoto pictures got synced: " this iPhone couldn't be synced. The requested file could not be found". Help what do I do now?

    Try deleting the iPod Photo Cache from your computer.
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