I guess there are not phone support...  I cannot drag images from grid view into collections.

I have been trying desperately to fix this issue.  I cannot drag any images from the grid view into collections.  Can anyone help?  I looked everywhere for a  customer support number but I was not able to find one on Adobe Website. 

Hi,
Only a couple of things I can think of:
1. Make sure it isn't a Smart Collection, and
2. Drag by placing the cursor on the actual picture NOT the grey area surrounding the image.

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