I had $1.83 on my account a few hours ago. I never purchased anything and now I only have $0.75

How do I get my money back?

im in the same situation except, i cant even load my old backup onto my phone, itunes gives me an error message, no number, and acts like there was no problem, syncs all my music and i have to use my phone as a new one, i have no contacts or anything now, and i cant even go back to 4.3.5 now, that wont even let me, itunes keeps making errors.....

Similar Messages

I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my iclo

I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?

atoo2 wrote:
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
Please see the bold. If you're out of icloud storage, then you won't be able to backup to icloud unless you purchase more storage, but yet you said you backup to icloud.
If you really did backup to icloud no data would be loss - sounds to me that it didn't backup since you had no more free icloud storage space.
iCloud: iCloud storage and backup overview

I had 200 song the i have bought and now i only have 4 purchased songs where did they go and why dd this happen i didnt spend all this money for them to disappear.

i had 200 song the i have bought and now i only have 4 purchased songs where did they go and why dd this happen i didnt spend all this money for them to disappear.

sorry to hear that. You can try redownloading them from iTunes in the Cloud or from your purchased page:
Downloading past purchases from the iTunes Store, App Store, and ...
support.apple.com/kb/ht2519
This article may also help you locate them:
iTunes: Finding lost media downloads
http://support.apple.com/kb/TS1408

HT4993 I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

Check your purchase history to make sure nothing was purchased your account:
http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
To email/chat iTunes support follow the link below:
expresslane.apple.com
- select iTunes
- select iTunes Store
from here follow the options.
hope this helps

I had 22 dollars on itunes then i put a 15 dollar gift card on and now it got rid of my 22 dollars and now i only have 15.what do i do?

i had $22 on itunes then i put $15 on and it took away my $22 and put $15.what do i do?

I've opened a discussion about this.
I had 0.01 left in my account and redeemed 50dollars
but got only 25.01 .
They only credit me for half of what I bought the gift card for.
Also waiting for an answer,.. but no one seems to know what is wrong or how to solve this.

I synced my phone and originally i had 216 song and now i only have 11, how do i get my music back

PPLEASE HELP. I connected my phone to my sister computer and synced, because i thought it would transfer all of my music, but instead everything was deleted when i look up a song i had before i have to buy it agian. PLEASE HELP ME! HOW DO I GET MY MUSIC BACK????

sync with ur computer instead of ur sisters...

HT1338 I purchased and tried to download the Lion 10.7 software. I had trouble installing it and spoke with tech support. They helped with the install via a ethernet port. Said it would take a few hours. It did not download and now there is no record of i

I tried downloading the Lion 10.7 software and contacted customer support thinking I needed an upgrade to a higher processor speed.
He stated I needed to download using an eternet cable rather than wireless.
So, I connected the cables and the software upgrade which I paid for began to download.
He stated it would takle about 2 - 3 hours for the download to complete. Somehow the download is paused, no pun intended,
and I cannot get the paused to un pause.
I logged onto my account and the apple store doesn't have a record of the transaction.
So, how do I download the software I paid for?
I appreciate your help.

Hi,
You can try to [https://www.mozilla.org/en-US/firefox/new/ download the latest full installer] and upgrade. Please make sure to right-click the file and '''Run as administrator''' to begin the upgrade installation.
You may also want to [https://support.mozilla.org/en-US/kb/Backing%20up%20your%20information?s=backup&r=1&e=sph&as=s backup] personal data/folder. Firefox stores the personal profile/data separate from its internal files. [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]

I had 2 desktops in Lion and now I only have one. Where did it go?

I love the Lion OSX with it's second desktop. However, I just lost my second desktop. When I scroll to the right to go to my other empty desktop I can't get there. Why did this happen and how can I fix it?
I have a 27" 3.4 iMac i7 running Lion.

if you put your mouse on the top right conner you will see a + sign show up and then you can add more desktops

HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

Dude same here

HT1657 i rented a movie on my account on a friends apple TV 3 days ago, never watched it, and now I'm logged back in and it's not available to me... Don't I have 30 days to watch?

i rented a movie on my account on a friends apple TV 3 days ago, never watched it, and now I'm logged back in on my macbook and it's not available to me... Don't I have 30 days to watch? Is there somewhere you can find rented movies that I'm not seeing?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

TS1368 I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?

Click here and follow the instructions.
(98897)

HT1212 okay so I had got my iphone taken away by my parents so i put a new passcode on it and now that i have it back i cant remember it and i have disabled it and now that im trying to erase the data i cant because my iphone is offline how do i fix this?

So a while back i had got my iphone taken away and now that i have it back i cant remember the passcode and have disabled it now that im trying to sync with itunes for the first time ever and im trying to erase the iphone i am not able to because my iphone is off line and there no way for me to get in turn the wifi on because im locked out.PLEASE HELP ME

Ok, so just put into DFU Mode and connect it to your computer. Open Itunes an it will say that you need to restore. Click ok then follow the instructions.

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account. Plus I need to sync all 3 of them with my work tower computer. I really appreciate you're trying to help me out.

HT201269 Hi. I have shared an Apple ID with my children for some time. As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts. How can they access their purchased music and apps on the new account

Hi. I have shared an Apple ID with my children for some time. As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts. How can they access their purchased music and apps on the new account please?

Yes.
On their iOS devices, under Settings>iTunes & App Store, they should use your Apple ID. When they log into iCloud, iMessage and Facetime, they should use their personal Apple IDs.

I had $1.83 on my account a few hours ago. I never purchased anything and now I only have $0.75

Similar Messages

Maybe you are looking for