I had a 1 TB Drive that was connected as a back up, but it is no longer recognized by the mac. How may I trouble shoot to reconnect?

how do I trouble shoot this?

emanwine wrote:
Got it to connect and it is my back up. ...
Good News.
If this is your only Backup would suggest getting a New EHD and creating another one... Preferably a Clone if you don't already have one.
http://www.bombich.com/
Can never have too many Backups...

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HT1151 I have my iTunes library on an external hard drive that was connected to a PC, now I want to connect to my new iMac and load the iTunes library onto that computer, can I do that?

I have my iTunes library on an external hard drive that was connected to a PC, now I would like to connect that hard drive my new iMac and load the iTunes library onto that computer, can I do that? Looking for a solution that keeps me from re-ripping my CD collection.

Here are the official Apple Support instructions:
http://support.apple.com/kb/HT4527
Ciao.

HT2589 We had an account that was housed on our old computer but it didn't make it onto the new one...how can I get the account balance and start using it?

We had an account that was housed on our old computer but it didn't make it to the new one. How can we find the balance and start using it again?

iTunes accounts are not located on your computer. They are simply tied to a specific AppleID. Just log in to iTunes with the correct AppleID and Password and you will be back in that account.

I need a driver that will work for my Sony DSC-S50 camera, I took my Mini to the Mac store to eject two CD's stuck. Now my camera will not download to iPhoto like it did before.

I had to take my Mini to the Mac store to retrieve a disc stuck in the drive now my camera will not download into iPhoto. I have a Sony Driver Disc,but when I try to open the disc I get a error message "Classic environment is no longer supported". I have OSX 10.6.7 what has changed?

I'm sorry, but there is no 10.7.5 - do you mean 10.4.x or 10.5.x or 10.6.x?
I asked because 10.6. (which you have now) no longer supports the classic environment, but previous OS's did. So, if the store "upgraded" you to the latest OS when you had it in for repair, then that would be the reason. So, if you can't remember which OS version was on it, I would call or go to the store and ask if they changed the OS version. Now, I'm not sure what a Sony Driver Disc is - do you mean it's the software that came with your camera? Depending on the format of your camera cards, you should be able to use a USB card reader instead which might be easier to deal with.

So, I have an external hard drive that was connected to my mac not able to access.

Under Disk Utility I was able to see it how ever I was unable to access it. So I made a partition thinking that might help. However I think it erased that the disk? Can I recover or undo? or remove the partition? what can I do to get the information from it?? Please help!

You have erased your drive, if this data is important stop using the drive immediately and contact a data rescue company, you may also try some of the data recovery software available, I have no recommendations for that stuff (I backup so don't have a need for recovery)

HT201250 I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them?

I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them? No, they were not part of previous Time Machine backups, and I have checked both the hard drive the documents were lost on and the new one that I now use for backups. Any suggestions would be helpful, as the lost files are old pictures that are gone forever. :[ Thanks!

1. Yes, if both drives are formatted as Mac OS Extended (Journaled).
2. Reformat the drives if needed, open the Time Machine pane of System Preferences, and remove the drive with the pictures from the list of items set to be excluded.
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How do I import music from a flash drive that was formatted with a windows PC to my MacBook?

How do I import music from a flash drive that was formatted with a windows PC to my MacBook - the drive is showing it has over 3GB of info on it but none of the files are showing up in finder? I had backed up my iTunes library on the flash drive about a year and a half ago before I switched from a dell to a MacBook pro.

What I found works for me is to make sure iTunes keeps the music files organzied in the iTunes Media folder according to album, artists, etc. and that it copies the music files there when adding them to the library. That way, if something happens to the library, the raw files can always be re-imported again.

I have an external hard drive that was formatted by a PC and has files and directories etc. I want to format it and use it on my IMAC for backup but I can't seem to write to it nor can I delete current content. How do I initialize it for use with the MAC?

I have an external hard drive that was formatted by a PC and has files and directories copied to it etc. I want to use it on my IMAC for backup. I see it on my my IMAC . I can open files etc. But I can't seem to write to it nor can I delete current content. I don't care if I lose current content. How do I initialize it for use with the MAC?

You can't write to it because it's formatted as NTFS which OS X will read but not write to. If you want to continue using the drive with both a PC and OS X you will need to download and install NTFS-3G so you can then write to it from your Mac. You can get NTFS-3G at:
http://www.macupdate.com/app/mac/24481/ntfs-3g
If you want to use the drive exclusively with your Mac then move the data off it and reformat it in Disk Utility (Applications - Utilities - Disk Utilities) as Mac OS Extended (Journaled.)

How do i recover data from an external hard drive that was accidentally deleted? After I verified the drive, a message appeared that said my drive needed to be repaired. When I tried to access the drive again, the 700 Gigs of music is gone!

How do i recover data from an external hard drive that was accidentally deleted? After I verified the drive, a message appeared that said my drive needed to be repaired. When I tried to access the drive again, the 700 Gigs of music is gone!

Stop using the drive immediately, un plug it.
Buy a copy of ProSoft DataRescue 4 and use it to search for deleted files.

HT201250 Is there a possibility to recover erased files from an external hard drive that was reformatted by the Time Machine?

Is there a possibility to recover erased files from an external hard drive that was reformatted by the Time Machine?

Basics of File Recovery
Files in Trash
If you simply put files in the Trash you can restore them by opening the Trash (left-click on the Trash icon) and drag the files from the Trash to your Desktop or other desired location. OS X also provides a short-cut to undo the last item moved to the Trash -press COMMAND-Z.
If you empty the Trash the files are gone. If a program does an immediate delete rather than moving files to the Trash, then the files are gone. Recovery is possible but you must not allow any additional writes to the hard drive - shut it down. When files are deleted only the directory entries, not the files themselves, is modified. The space occupied by the files has been returned to the system as available for storage, but the files are still on the drive. Writing to the drive will then eventually overwrite the space once occupied by the deleted files in which case the files are lost permanently. Also if you save a file over an existing file of the same name, then the old file is overwritten and cannot be recovered.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

A barcode scanner that was connected directly to the Mac's USB port stopped working as the "USB had too much power drawn", even though it has worked for over a year in that port. WHen we plugged it into the port on the keyboard, the device works. Why?

A barcode scanner that was connected directly to the Mac's USB port stopped working as the "USB had too much power drawn", even though it has worked for over a year in that port. When we plugged it into the port on the keyboard, the device works. Why? Obviously the device is operational. Could the USB port have burned out from having too much power drawn? If so, is it reparable?

It can't draw "too much" power, it can only draw as much as the USB port is able to provide and no more. IIRC, the keyboard port has a lower power output than the iMac's port.
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I cannot create a folder on USB flash driver that was format in Windows

I have a USB flash drive that was format and use for my Windows PC.
When I used the USB flash drive on my Macbook, I can read the file but cannot create folder.
Is that the IOS restriction?
Thanks for replying.

Click on the drive, choose Get Info from the File menu, and check the format.
If it's formatted as NTFS, reformat it as MS-DOS, exFAT, or Mac OS Extended (Journaled) as desired.
If it's formatted as FAT32 or exFAT, use the Disk Utility's Repair Disk command on it.
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If I got a new hard drive on my computer and plugged in the time capsule afterwards, would I be able to recover the information from my old hard drive that was stored on the time capsule prior to the replacement?

If I got a new hard drive on my computer and plugged in the time capsule afterwards, would I be able to recover the information from my old hard drive that was stored on the time capsule prior to the replacement?

This may be of some help to you...
http://pondini.org/TM/14.html
From the FAQs Here...
http://pondini.org

I am running OS X version 10.7.5 on a Macbook Air. I read in one thread where someone had an update that was higher than 10.7.5 but when I ask for updates, none are available. Is this the last update for OS X?

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I connected my external hard drive that was previously on my pc and everything read fine. I later went on it asked to format and won't read at all on either computer

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Drive Preparation
1. If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
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4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

I had a 1 TB Drive that was connected as a back up, but it is no longer recognized by the mac. How may I trouble shoot to reconnect?

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