I had a hard drive crash

I need to reload my acrobat 9

Make sure you have the original CD or a copy of the original download, the serial number, and the serial number of an older version of Acrobat (if it was an upgrade).
If it says you have too many activations you will need to contact Adobe.

Similar Messages

  • I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case.  How can I obtain a usable serial number?

    I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash.  There is no serial number on the back of the case.  How can I obtain a usable serial number?

    Find your serial number quickly
    You can activate software without following up and registering it... at least that was the case in the past.  The serial number is normally located on the disc case or a box inside the main box.  If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

  • I've had a hard drive crash and put in a new one.  However iTunes has or list all of them from my old drive.  How do we re-set the directory

    I've had a hard drive crash and put in a new one.  However iTunes has or list all of them from my old drive.  How do we re-set the directory?

    You can re-download the software from Download CS5.5 products
    Install and enter your serial number when prompted.
    Find your serial number quickly

  • I recently had a hard drive crash and had to reinstall PS. Now it doesn't work right.

    I recently had a hard drive crash. I replaced the C: drive with a solid state and now have 3 internal HDs. C: for the OS (Windows 7), D: for data and P: for program installation. Because I replaced the C: drive, I had to re-install all my programs. Now, PhotoShop will not let me place text, inserting the text tool causes the program to stop responding. In InDesign, if I try to place a MS Word document, it acts as if I never did that action and I can't get it placed.
    I can copy and paste, but doing so makes the formatting get left behind. I suspect it may not have installed correctly. I've used Adobe products since 1991 and never had this happen before. I even used Aldus PageMaker before the Suites were available. Can anyone help? Is it a reinstallation issue?
    I use PhotoTools from OnOne and if I uninstall it to reinstall CS4, I'm afraid it will no longer honor my product key.
    I will not give up until this work like it used to. I'm too old to upgrade.

    The faulty HD was replaced with a solid state one and that works fine. The fan that caused the errors on the old HD was removed. The system is probably not an issue since I had to reinstall my Windows 7 and it was the only thing installed on the C: drive. I have another drive that I run programs from and one other that I use only for data. Plus a backup drive. The BIOS was reset. The only remaining problems I have are trying to find the software for the web cam driver and I think I will just download it again and my problem with PhotoShop and InDesign. Those two are the sticky ones,I depend on those programs. They work, even my PhotoTools plugin works. The only problems seem to be using the type tool in PS and placing MS Word documents (.docs and .docxs) I think the program must not have installed correctly but I'm afraid if I reinstall it, it might be worse and then I might have to reinstall PhotoTools. That would require calling the company again because when I reinstalled it the last time, it said that it couldn't accept the product #, it had been used before. Yeah, by me. I called them and they gave me a new number, but I don't know if they will be happy if I do that again. So, my best bet is to see if I can fix those two functions. Thank you for your response. let me know if you have anything to add. I appreciate your time.

  • How can I download Photoshop Elements 10?  I had a hard drive crash and need to re-install.

    How can I download Photoshop Elements 10?  I had a hard drive crash and need to re-install.

    if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

  • I had a hard drive crash so replaced it and now iTunes does not recognize the computer as authorized to play some songs in my playlist.  help

    I had a hard drive crash, replaced the hard drive and now iTunes does not recognize or authorize my iMac to play some songs.  help

    iCloud Backup is for your iPad, not for your computer.
    Whatever you bought from iTunes is yours forever and can be downloaded as many times as you want. This assumes what you purchased is still available in the Store.
    Here is the procedure for your reference.
    On a computer, launch iTunes. Click on iTunes Store on the left
    On the right you will see this
    "Sign in" using the Apple ID used to purchase your songs, then click on "Purchased" (with the orange blob)
    On the summary page that appears select the tab "Not on This Computer" on the right.
    On the list that appears, select what you want and then click the "Download" button.
    Whatever you have that did not originate from iTunes will have to be obtained from whatever means you used to obtain it in the past.

  • I had a hard drive crash,if i reinsall cs6 on same computer will i lose one of my activations?

    i had a hard drive crash, if i reinstall cs6 on same computer will i lose one of my activations?

    Contact support to reset activation count.
    Mylenium

  • HT203167 I had a hard drive crash & lost all of my music. Most of it came from ripping my CDs, which I can do again. I'd like to clear my iTunes library without emptying my iPod too. Can I do this?

    When I tried to remove the existing library so I could start ripping again, I got a message that said that all of the library entries I delete will be removed from my iPod next time I sync.  I do NOT want to do that.  It will take me some time to rip all of my CDs again, and I don't want to have an empty iPod in the meantime.
    Is there a way to clear my iTunes library of all of the invalid songs (which is most of them) and not have them deleted from my player?
    Thanks - any help is appreciated.  Hard drive crashes are awful.

    Unfortunately I do not.  I had all of my music on this external drive that crashed.  I have a replacement drive now but the re-ripping process will be slow to come.  I just basically wanted to start with a `clean slate' in iTunes without emptying the contents of my iPod.
    Thanks for the reply.

  • Had a hard drive crash - iTunes folder is compromised.  I cannot uninstall what's left or update from 11.0.1.12 - message is it can't locate iTunes64.msi   HELP!!!

    Problem locating iTunes64.msi on Windows 7 64-bit machine.  Can anyone help me?????
    Last version worked fine until hard drive crashed.  Have tried a clean boot - nothing, same problem.  I've deleted temp files, nothing.  Saw another comment that Apple Support genius provided files needed for version they had problem with - once received, they coulld remove (uninstall) old version and update to current version.  I only wish it will be that easy. 

    There is no numerical error number, only a message which I'm including below.  The file iTunes64.msi is not on my computer - so I cannot uninstall the old version noted above - or update it.  There are 189 files left in the folder that appears in the Control Panel.  I cannot uninstall, change or repair it - nor can I remove the folder from the Control Panel.  I believe I've already deleted the folders shown in my program listing - which probably eliminated all my music.
    The hard drive crash has caused several programs to fail such as this, I'm just trying to get my laptop operational with the software or apps I had used previously.
    "The feature you are trying to use is on a network resource that is unavailable
    Click ok to try again, or enter an alternate path to a folder containing the installation package.
    c:\Users\PHayes10\AppData\Local\Apple\Apple Software Update\"
    Looks like I'm not the only one with the same problem.  One person indicated you folks helped him solve the same issue - I'm hoping you can assist me as well.

  • My lap top with   Adobe Premiere Elements 8 had a hard drive crash and I cannot find the download for it?

    My laptops hard drive crashed and I lost this program.  I still have the serial number but cannot find the download for it.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I recently had a hard drive crash and had to format and reinstall win7. I then had to reinstall itunes and now it doesnt recognise hat is on my ipod and will not accept new cds etc

    I cannot transfer new cds to my ipod.  They load into itunes on my pc but will not upload to ipd

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I have had a hard drive crash housing my aperature library. How do I recreate my library from my vault

    My external hardrive hosting my aperature library has crashed. I have a aperature vault on my backup drive. How do I recreate my library?
    Thanks
    Bernie

    Hi Bernie.  Sorry about your crash.  Searching the on-line User Manual for "Restore from Vault" brings up this page with full instructions.
    Message was edited by: Kirby Krieger

  • HT1296 Hello. I have an Iphone full of songs (both purchased and ripped) and photos, contacts and misc data on it. The computer I used to back up that phone periodically had a hard drive crash. I need to transfer all data from phone to new computer hard d

    I want to transfer all data on my iPhone to a new computer after the old one crashed. I'm afraid the sync process will delete all data off my phone

    http://www.wideanglesoftware.com/touchcopy/index.php

  • I had a hard drive crash.  How do i recover Purchased music and apps

    How do I get my stuff back?

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
    Use your backup copy to put everything back.
    If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod:  File>Transfer Purchases
    You buy one and only one download of music and vids.  It is your responsibility to move/copy/backup your purchases.
    Unlike music you can redownload apps
    How to redownload purchased apps from the App Store

  • Syncing iPhone with Outlook 2007 after hard drive crash.

    I recently had a hard drive crash.  We were able to retrieve the .pst files for Outlook 2007 and I sync my iPhone with Outlook for contacts, calendar and such for business.  The iPhone of course, was not affected.  I downloaded iTunes on the new hard drive, and backed up the phone.  (I sync music and apps on my husband's laptop.) 
    Now, in trying to sync, though, I get a lot of nebulous messages that really don't explain what the outcome will be. 
    Box says:
    The information on the iPhone "Susan's iPhone" is synced with another user account.  Do you want to sync this iPhone with the information from this user account instead?
    (Choices:  "Merge Info mergest th einformation on this iPhone with the information from this user account.  OR "Replace Info" replaces the information on this iPhone with the information from this user account.  )
    My best guess would be 'Merge info" but then, will I end up with double everything?  I have many hundreds of contacts and years of calendars.
    It seems with Apple I'm always cleaning up one mess after another.  Today when installing iTunes, it corrupted my Outlook and I had to repair Outlook. So it would be a nightmare to have double of everything on my phone and on my computer. 
    Does anyone have a clue as to what to expect? 

    On a PC with Windows or with Paralels iTunes 8.2 has an option for Outlook which works with Outlook 2003 and Outlook 2007 (if it works - see my post on a case where it doesn't ...)

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