I had a iphone 3gs on contract then upgraded to 4s then i allowed the sync between the 2 phones then deleted contacts off both phones tried a backup from iclud and now the phones are exactly the same and my main 4s wont work

i had a iphone 3gs on contract which ended so i upgraded to 4s. had the 3gs cleaned as a second phone for my partner. i then allowed the sync between the 2 so whatever was on mine would be on the other and vise versa. this meant the contacts was aswell so i deleted them not knowing they would be removed from both, i then tried a backup to icloud to restore the lost canotacts instead it seemed to clone my new 4s from my old 3gs and now the features on the 4s wont work. music and tunes have been lost along with all my messages
please help me

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

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My I Phone 4 keeps putting me on hold or mute or hanging up on me from my face touching the screen. returned one phone and now my replacement is doing the same thing. this is crazy. my iphone 3 didn't do this!

My I Phone 4 keeps putting me on hold or mute or hanging up on me from my face touching the screen. returned one phone and now my replacement is doing the same thing. this is crazy. my iphone 3 didn't do this! the screen is suppose to turn black when it is near my ear so that you can not do this and then turn on again when you pull it away. This phone is not doing this.

Are you using a case around your phone? If yes, did you make sure the proximity sensor is not covered?
Try without the cover to make sure the sensor is working.
A protection film on your screen can also cover the sensor and result in a dysfunction of the sensor.

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M.

TS3694 I have recently done the update to my iphone and then tried to backup my iphone to itunes and an error meesage has occured and now my phone isn't responding to anything and is stating that it needs to be restored back to manufacturers settings, hel

I have recently done the update to my iphone and then tried to backup my iphone to itunes and an error meesage has occured and now my phone isn't responding to anything and is stating that it needs to be restored back to manufacturers settings, Can anyone help?

Hi d_diotte,
Thanks for using Apple Support Communities. If you're unable to update your iPhone and keep seeing the "Connect to iTunes" image, this article has some steps you can try:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Ari

I keep getting an error code that my billing info doesnt match my card info. I verified with my bank, the bank card, and my itunes account and all are exactly the same. I need this crap fixed, how?

I keep getting an error that my billing info for my card doesnt match my bank info, but it does. Nothing has ever been changed. I called my bank, the card company, and all are exactly the same, word for word as my billing info in iTunes.
In fact, every time I get the error code that billing doesnt match, my card gets charged a $1.00 authorization fee. It later falls off, but it shows my card is being billed when they say they cant verify billing info.
I called Apple support and they want to charge me to get their crap together.
I need to do some updates and by a couple apps for work and am about ready to go to ANdroid if I cant get it fixed.
$##@@$%%$##$%%$$%$!!!!!!!!!!!

If you're in the US, this is usually caused by the simple fact that what the Postal Service shows as your address does not match what you're entering. Go here & see:
https://tools.usps.com/go/ZipLookupAction!input.action

I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iPhone without iTunes an now i don't wad then it turned itf off and now its stuck on the black screen with the loading sign. So please how can i turn my phone on again

I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iphone without iTunes and then it turned it self off and now its stuck on the black screen with the loading sign. So please how can i turn my iPhone on again?

I figured it out by pressing the home button and the off button but when i turn my phone on again it's not restored. And when i try to restore it with iTunes it has to update but i can't update my phone because it's jailbreaked but if i can't update it, it won't restore the phone.

There are many apps I purchased for my android phone that are exactly the same for the iPhone, do I have to buy these again or would the license transfer?

There are many apps I purchased for my android phone that are exactly the same for the iPhone, do I have to buy these again or would the license transfer?

Yes you need to buy them again. Apps written for one device will not run on the other.

HT201210 i updated my iphone 3gs and now all it says on the itunes screen this phone is unrecognised, then it will say there is no sim card installed even though there is a sim inside the phone

i updated my i pad with ease then updated my i phone and now apple does not recognise the i phone and then says there is no sim in the phone when there is one installed, can anyone help

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.

I loaded in Lion - but my time capsule will not back up. I get an message: couldn't complete backup due to a network prolem. Also it says "make sure your computer and back up disk are on the same network, and that the backup disk is turned on.

I installed Lion on my Mac Pro laptop. Regarding Time Capsul - I get a messaage as follows: couldn't complete backup due to a network problem. Make sure your computer and back up disk are on the same network and that the backup disk is turned on. Then try again to back up. I have time capsul turned on. bill

I have exactly same problem with my MBP and MBA, after upgrading to Lion. I've tried to fix this issue while cheking key chain issues and network setup, even formating hdd and time capsule firmware upgrade (ver. 7.6.1.). Nothing can help. It is very annoying.

I just got an iPhone 5s, and I restored from a previous back up and now I can't restore the phone without "turning off the find my iphone setting"?

I just got an iPhone 5s, and I restored from a previous back up (mistake) and now I can't restore the phone to start again without "turning off the find my iphone setting" but it's using an old email address as the icloud login, which i don't have a password to / never used for an icloud account. I have gone and changed my settings to a different email on my icloud / apple ID but on my phone it won't let me change the email address for icloud, it's greyed over and keeps trying to verify?

Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
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This article provides more information about Activation Lock.

My laptop died in the middle of updating my iPhone 4 and now my phone is frozen. What do I do?

My laptop died in the middle of updating my iPhone 4 and now my phone is frozen. What do I do?

First try forcing it to shut down: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If you don't get anywhere, restoring it is the next step:
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
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Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
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Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

HT1386 i have recently lost my iphone. Both mine and my husbands phones are synced to same apple account and now his phone is recieving ll of my i messages and i am not getting them. How do i stop this?

i have recently lost my iphone. Both mine and my husbands phones are synced to same apple account and now his phone is recieving ll of my i messages and i am not getting them. How do i stop this?

Sounds like your sharing the same apple id. settings - message - send&receive - make sure the cell number is the default for both phones.

Ok, I have deleted EVERYTHING off my 16gb ipad. Photos, music, apps. All I have are the standard apps. It says I have used 11gb and only have 1.6 left. When I first bought it I had up to 4 movies and lots of apps, no problems. What's going on please!?

Ok, I have deleted EVERYTHING off my 16gb ipad. Photos, music, apps. All I have are the standard apps. It says I have used 11gb and only have 1.6 left. When I first bought it I had up to 4 movies and lots of apps, no problems. What's going on please!?

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it

updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
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Is the SIM from a supported carrier?
Is the device carrier locked, officially unlocked, or hacked to be unlocked?
Has the SIM been reseated? If not, try that.
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I interrupted my iphone upgrade to ioS 6 and now my phone just keeps showing the apple. it wont restart or show up when I plug it into itunes!!!!

Help! i accidently interrupted my iphone upgrade to ioS 6 and now my phone wont turn on completely. it just keeps showing the apple. it also wont register with itunes...i have tried turning it off and restarting it multiple times but nothing is working. HELP!

hey man, i feel your pain... here's my story and i'm pretty sure this will work for you... on the 19th of september i went to upgrade ios 6 and paused it about 1/10 through... when i plugged my phone up at night the screen was at the normal lock screen.. when i woke up at 10:30 am i went to check my phone and the screen appeared as an apple logo with a progression bar about 6/10 full.. it didn't seem to be progressing any more, but i guess that was only because it was so slow trying to download over wifi because it had all night to finish downloading.. anyways i needed to check my texts and the time so i held down the lock button and the phone turned off during the download.. when i tried to turn it on the apple logo would appear like normal trying to boot up.. then it would fade away and cut off.. then seconds later try to turn on again, by itself, repeatedly for hours on september 20. i tried restarting it (holding lock and home button down 10-15 seconds) but the problem with that is that the phone was already trying to turn on itself so it never would restart correctly... (continued turning on and off by itself).. i went to verizon and they said my phone is screwed.. go to apple if you wanna pay.. i called apple support and a lady helped me out here's the solution that worked after hours of thinking my phone is totally screwed.. when the phone is dark and cut off.. press and hold the home button before you plugin your sync cable to your usb port.. (have itunes up and ready) continue holding the home button and plugin the sync cable.. still holding the button, wait for a message from itunes appear that says it recognizes your device in recovery mode.. press ok.. the screen on your iphone should be a snyc cable and and arrow pointing to an itunes symbol... from there it is pretty self explanatory.. you will need to restore and update your phone from there which should be an option after you press ok... it takes awhile.. your phone will then go through one, or maybe a few progression bars (it may vary, not sure).. while your itunes will be restoring software & firmware.. when everything is done on itunes and your phone.. your phone should boot right up!!! reply if you have any more questions.. i'm so glad i resolved my issue today.. good luck!

I had a iphone 3gs on contract then upgraded to 4s then i allowed the sync between the 2 phones then deleted contacts off both phones tried a backup from iclud and now the phones are exactly the same and my main 4s wont work

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