I had a little bit of money on my iPad and i bought a app. That was 20 dollars now it won't let me download free apps or upgrade. Do I owe them the rest of the money? HELP ME!
I had a little bit of money on my iPad and I brought a app. That was 20 dollars now it saying there is a billing problem. I think I owe them money but I don't know and it won't let me get free apps or upgrade apps. What should I do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html
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We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it needs to be valid. Have you tried removing it from yoru account ? On your iPad try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should give you a payments link on your account's page. -
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Apps store wont let me download free app due to previous purchasing problem? help!!
apps store wont let me download free app due to previous purchasing problem? help!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
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(108081) -
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You will need to contact iTunes support to get that sorted out: http://www.apple.com/support/itunes/contact/
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