I had a name for my user name not an email address and now I cannot get access to my itunes account

I had a simple user name through the itunes store. It was just a name not an email address, now when I sign in it sends me to an old itunes account which does not recognize purchases that I have made over  the last 5 years.
Any clue as to how I can access my old account again? I tried asking the system to send me a password with my username (which is not an email address) and have yet to see an email that was on flie with that address.
Any help would be appreciated
Thank you.

Have you tried calling?
1-800-MY-APPLE (1-800-692-7753)

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