I had a trial version of ps,now in creative cloud, do i have to delete the previous ps?

i had a trial version of ps, i now upgraded to creative cloud, it wants me to install again, should i delete the trial version first?

No you do not need to remove Photoshop. Please see http://forums.adobe.com/message/4592768#4592768?promoid=KBHJO where this topic has been discussed.

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I had a trial version, and tonight I bought it. But buttons led me to the Windows version which I accidentally bought. I have Mac. What do I do? How do I switch it over to a Mac version?

I had a trial version, and tonight I bought it. But buttons led me to the Windows version which I accidentally bought. I have a Mac. What do I do? How do I switch to Mac version?

Hi scarabs55,
Are you working with Acrobat or Photosohp? (You mention both PDF files and photos, so it's not clear.)
Let us know what software you're thinking about upgrading and we can point you in the right direction.
Best,
Sara

I downloaded indesign trial version. When I open creative cloud, it says it sent a verification email to an address that isn't mine! How do solve this?

Hi,
Si I went to download indesign trial version, the first step being downloading creative cloud. Once I tried to open creative cloud, this message appeared, and the email address mentioned is absolutely not mine!!! Can anyone help?

Hi Manou,
Please try the following steps:
Windows:
Please go to C:\Users\(your own user)\AppData\Local\Adobe\OOBE and rename opm.db file.
MAC:
/Users/[user name]/Library/Application Support/Adobe/OOBE and rename opm.db
Once you do that then it should ask you to sign in using a different e-mail address.
-Ankit

I have a trial version of Acrobat DC but I dont seem to have a ll the options. Specifically button for froms and calculation fields

My trail version of Acrobat DC doesn't have a button option or any calculation fields. Is this because this has been taken out of the trial? Regards

Hi Kevin ,
I wonder if this is something to do with resolution that the mentioned options disappeared .
Could you please update on what OS are you using ?
Also ,from where did you downloaded the Acrobat DC trial ?
You could try repairing it once and check if that fixes the issue .
If that does not work you can uninstall it once and then re install it and see if that helps you in any way .
Regards
Sukrit Dhingra

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after saving as from word 2007 - I uninstalled Pro X1 and now when I save as from word 2007 to PDF it will

Can anyone help with this - do I have to uninstall Reader and then reinstall?

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after "saving as" from word 2007 - I uninstalled Pro X1 and now when I "save as" PDF from word 2007 to PDF it will save the document as a PDF but will not open the document to display after publishing - I have to got to where the file has been saved to view the new PDF document - this is really annoying - do I have to delete adobe reader and reinstall it - adobe needs to look at this conflict with acrobat pro as I have even gone it to properties and tried to have adobe reader as the default PDF program - the main issue is that I cannot view the PDF after publishing it from word 2007

I had a trial version of Pages for 30 days and then purchased the actual software without removing the trial. Now when I try to edit documents and save them it wont because it tells me I am using a trial version.... How can I remove the trial version?

I had a trial version of Pages for 30 days and then purchased the actual software without removing the trial. Now when I try to edit documents and save them it sometimes wont because it tells me I am using a trial version.... But sometimes it lets me!! How can I remove the trial version? I cannot tell which one I am using when I open it....

Question asked and answered quite once a week.
Go to my iDisk (address below)
and download :
For_iWork:iWork '09:uninstall iWork '09.zip
Run it then reinstall the purchased software.
Yvan KOENIG (VALLAURIS, France) vendredi 2 janvier 2011 16:21:41
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please :
Search for questions similar to your own
before submitting them to the community

Had a trial now paid for cloud do I have to uninstall trial version before I can use these products?

I had a trial version and now am signed up to use the cloud as a student. Do I have to uninstall the trial version before I can start to download all the items I want to use? When I was reading and watching tutorial it said to uninstall the beta. I am just learning to use software and don't exactly know how to start using the suite of products I am purchasing for 19.99 a month. Need to get this done asap for school projects.

No, you can leave your installed versions in place. When you install the application manager, it will recognize them and serialize the apps for you to use them. Only reinstall if thast doesn't work properly.
Mylenium

I had a trial version of Lightroom and Photoshop. Purchased the LR/PS deal. Photoshop still says trial version.

I had a trial version of CC Lightroom and Photoshop. Purchased the LR/PS Photographer deal. Lightroom seems to be running as a purchased app. But, Photoshop still says I have X number of days in my trial.
Any ideas on how to switch PS to a purchased app?
Thanks

Hi Atul,
I am having the same problem.
Logout then Login is not working for my case.
History of my problem.
I installed LR 6/CC from Creative Cloud but it fails to open and while fixing it I uninstall all prevously installed apps (LR, Bridge, Photoshop CC)
Now I able to install/open LR6 but it reverted back to trial version and same issue with other apps.
Adobe Customer Care is pathetic (not possible get direct chat).
No idea how to solve my problem.
I fear to trust to Adobe of loosing my lifetime collection of pics.
Any help is appreciated.
Regards
Ashish

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

I had a trial version and my purchased the full version but it is still showing trial version

I had a trial version and my purchased the full version but it is still showing trial version

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

Have got a Windows Vista basic and had run a a trial version of LR4 on it - just purchased an LR5 without checking out the complete system requirements. Can I get a complete download of LR4 so that the money I've spent is not wasted. I am not interested i

Have got a Windows Vista basic and had run a a trial version of LR4 on it - just purchased an LR5 without checking out the complete system requirements. Can I get a complete download of LR4 so that the money I've spent is not wasted. I am not interested in upgrading to Windows 7 currently.

There are still retail packs of LR 4 to be found out there - for example, on EBay. It's just important to be careful whether it's a full version, an upgrade, or a student + teacher version. And to be certain it's genuine, and has a serial number which has never been activated before. The serial number that you get with that, should work with any 4.x version of LR, on either MacOS or Windows. And it will almost certainly be heavily discounted compared with the previous price direct from Adobe.
Of course the other way is to upgrade to Windows 7 SP1, which should also be available discounted, and thus eke out the life of an older PC (I personally would not go to Win8 in such a case). Maybe pick up some RAM also, if that's a problem, provided you can do so cheaply (since that will be simply thrown away in due course, when you get a newer PC),
Using LR4 instead of LR5 you do miss out on a few nice features, as well as potentially the Raw support and lens profiles for more recent camera equipment.
LR 4 is obsolete as far as Adobe is concerned. They will not sell a Serial Number for it.

Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I c

Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I can finally use it again? I really appreciate any help!! Thank you!

Joanne please remove your current installation of Photoshop Lightroom using the uninstallers located in the Applications/Utilities/Adobe Installers.
You will then want to download Adobe Photoshop Lightroom 5.7.1 from Adobe - Lightroom : For Macintosh. The update contains the entire application. Photoshop Lightroom can not be installed through the Adobe Creative Cloud Desktop application and still be licensed with a serial number.

I recently downloaded Adobe Premiere Element after testing the trial version...now I am having difficulty registering the program...please help...

I recently downloaded Adobe Premiere Element after testing the trial version...now I am having difficulty registering the program...please help...

Premiere Elements is not part of the Cloud, I will move this to that forum
Premiere Elements Forum http://forums.adobe.com/community/premiere_elements
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

My version of Lightroom 6 is still showing trial version after Serial Number has been Installed. I have tried re-installation but still have the same problem. Could you please forward a solution to this problem.

My version of Lightroom 6 is still showing trial version after Serial Number has been Installed.
I have tried re-installation but still have the same problem.
Could you please forward a solution to this problem.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I had a trial version of ps,now in creative cloud, do i have to delete the previous ps?

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