I had a visit from General Error

Not an army guy in uniform but a very 'uninformative' error message when doing media management.
After 20 mins of creating files etc FCP 7 just stopped with this error "general error" message. So what was it telling me? "Sorry, computer says 'NO' so you will have to go and neck yourself"?
Well I worked it out on my own and I live to tell the tale so as to save others from suicide.
I made a copy of my original project and proceeded to dissect the one I was working on; I deleted the second half of the 1 hour timeline and proceeded with a media manage (clips 'off line' mode) and it worked. So this led me to believe there was some corrupt files or whatever in that part of the timeline.
So I 'undid' that deletion and deleted the first half and proceeded with a media manage and it failed. So now I knew the corrupt clip was in the second half.
I then dissected the second half as above until I got it down to about 10 clips. From there I just deleted 1 clip at a time until I got the offending item.
I just reworked that item and was then able to do a complete media manage creating all necessary clips, bung it on a sata drive in a docking station and into the library it went; General Error would have been impressed, I guess you could say I "sorte'd it out.
I have had similar problems in the past where there was more than one dodgy clip but using the procedure above and a little bit on 'logic' I was able to successfully get it done.
I hope this technique helps others more than General Error.

Sounds like you got it sorted out. Just be glad you didn't receive a visit from Colonel Panic ... which in itself can be a Major Pain.

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Missing Render files, won't play, General Error message

I have Final Cut Pro 5.0.4 on my Mac 1.8 Ghz Power PC G5, using Mac OS 10.4.10.
I just opened a Final Cut Pro project and got a message that several render files were offline. No idea how that happened, and I couldn't find them to reconnect. Now, when I try to play the video, it stops and a "General Error" message comes up.
I tried re-rendering the whole thing,and reconnected all my media files, but it still won't play. Any ideas on how to save my project?

There are just too many possibilities for us to start guessing. Try searching for GENERAL ERROR and MISSING RENDER FILES, both topics get posted often so you'll find several suggestions and possible causes. However, not many people bother to close their threads around here so there's no way to know if any of the information we passed on was of any help.
FCP 4 and 5 had the odd super-power to make files disappear as if they had never existed. General Error often indicates a corrupt project file so try to open one of your AutoSaves.
bogiesan

Getting general error when saving site using "create PDF from"

I'm using Adobe Acrobat Professional 8.0.0 for Mac, trying to save websites. This started working fine, but I had to shut down in the middle of a site being saved. Now when I try to save a site using Web Capture/create PDF from I get a "general error, nothing was saved". What do I need to do, remove, replace, reinstall or whatever to get this feature working again?
Also can anyone tell me how to set the feature that saves web pages with the headers and footers showing date, time, URL, page title, etc. I often use the print feature (save to PDF) and up until a day or so ago it always saved with those headers and footers. Now they're missing, which is what prompted me to try saving entire sites, above. I remember setting these a long time ago and being able to choose what went on the left, right,header and footer, but I cannot find those settings now.
Thanks,
Michele

Well, after downloading Applejack, I am completely confused. I'm not sure I understand what will happen if I do any of these steps: see 3a.. "clean out all cache files including the Launch Services database and any cached User Pictures". What kinds of things will I lose? Can I choose only the Acrobat cache files? I don't want to have to spend hours or days resetting things as I'm in the middle of a project with a close deadline. I also don't really understand fully what will happen with all the other things they discuss. The instructions say (I just copied and pasted these):
3. Auto mode: You can let the script run through its tasks automatically by typing 'applejack auto'. If you want the machine to automatically restart at the end of its tasks, use 'applejack auto restart'. You can also tell the computer to shut down automatically at the end by using the command line 'applejack auto shutdown'.
3a. Deep Auto mode: If you want to let AppleJack clean out all cache files, including the Launch Services database and any cached User Pictures, use 'applejack AUTO' instead. Use this if you still have problems booting after running AppleJack already.
4. Interactive mode: To run through just one task, or to run the script manually, type 'applejack' and then choose tasks from the menu. Running the script in interactive mode has the benefit of giving you options for working with user level cache and preference files, not just the default system level caches and preferences. To select an option, type the highlighted number or letter associated with the action, and then hit return. Whenever you enter a choice in AppleJack, you will need to hit return for that choice to take effect.
4. Corrupted preference files are moved into a directory that will mirror the original preference directory, with (Corrupt) added to the directory name. For example, corrupt preferences files found in ~/Library/Preferences will be moved to ~/Library/Preferences (Corrupt). After running AppleJack, you'll probably want to take a look at them (and most likely throw out those folders). As of version 1.4.2, AppleJack now creates a copy of the directory tree inside the (Corrupt) folder so that if any files were deeply nested inside the original preference folder, they will be placed in an identical directory hierarchy in the new (Corrupt) folder. This way, if for any reason you would want to move a preference file back, you know where it should go.
6. AppleJack has a primitive logging mechanism. It writes a journal of most of its activity to /var/log/AppleJack.log. AppleJack will automatically reset the log the next time you run it, if the file should ever reach a size somewhat over 500k.

"General Error" when building from Quicktime Reference

Just a few weeks ago I exported an hour long video as a Quicktime Reference from Avid Media Composer 7, imported it into Encore and built it to a Blu-ray folder. Everything worked as it should. Today I had two 5 minute videos exported from Avid as QT Ref's, imported these into Encore, made them into timelines, checked the project and previewed and all seemed correct. I went to build and it almost immediately pulls up the error "General Error". I saved the project, closed Encore and tried again and still no luck.
I am using the same settings as before when making the QT refs from Avid (Digital mastering default, flatten video tracks, native dimensions [1920x1080], mixdown audio tracks as .wav, 96 kHz, 24 bit), the Avid codec I am using, and thus referencing, hasn't changed (Avid DNxHD 145) and my Encore project settings are the same as the last time I successfully made a disc using QT refs (Blu-ray authoring, H.264, 1920x1080 29.97, PCM audio, 30 Mbps). I am using a static menu in this project, just like the last time I successfully built. Before attempting to build, the videos and audio playback in Encore correctly and the project checks out fine.
Why would this be happening? The message provides absolutely no useful information -- just "General Error" -- so I have no clue what the underlying issue is.
Has anyone else experienced and overcome this phenomenon?

An error that is probably due to multiple causes.
Two things worth trying:
close the current project and "clean" the caches.
Reset Encore preferences.
What version of Encore?

Trying to take a piece from Adobe CS6 to edit on FCP 7 - general error

I'm new to editing so please forgive my question or lack of technical knowledge. Last year I had edited a short documentary for school using a trial version of Adobe CS5. Fast forward a bit and now I'd like to make some changes to it using Final Cut 7. Currently I downloaded the trial of CS6 on my laptop to try to make the transition easier. I have a brand new iMac in which I upgraded the ram to 12gb. I first tried to import the entire documentary as an .mp4 file and received the general error message, but not the out of memory message. In researching my issue on this site I discovered that the file must be converted to prores. I attempted to import a short piece of the documentary (~4 min out of the total 17min) as prores but I'm still receiving the same error.
Ideally, and I dont know if it can even be done but I'd like to somehow transfer the timeline over to FCP as well. Please help, any input, ideas, thoughts, etc. would be greatly appreciated. Thanks!
-Dan

mp4 is not a fcp friendly format. Try using compressor to convert to prores.
As far as bringing your project into fcp:
First, did you capture your original material with timecode?
What format is the original capture?
If so, you may be able to export an edl from premiere and bring that edl into fcp. You would have to probably convert the original captured material to an fcp friendly format and then manually match each shot in to fcp.
All doable and probably easier than starting from scratch.

General error when accessing blob from oracle

Hi
I have successfully uploaded and saved images into oracle(8.1.5) table DATA_TYPE(dtid number, iconname varchar2(30), icon blob). When I try to retrieve icon from the database, I get "javax.servlet.ServletException: General error" at:
PreparedStatement pstmt = myConnection.prepareStatement(mySQL);
My code looks like this:
imgModifyDataType.jsp
<%
ResultSet myResultSet = null;
Statement myStatement = null;
Connection myConnection = null;
Class.forName("sun.jdbc.odbc.JdbcOdbcDriver").newInstance();
myConnection = DriverManager.getConnection("Jdbc:Odbc:Te","te","te");
String iconName;
String pDTID = request.getParameter("dtid");
String mySQL = "Select iconname, icon from data_types where dtid=?";
//Following statement throws general error exception
PreparedStatement pstmt = myConnection.prepareStatement(mySQL);
pstmt.setString(1,pDTID);
myResultSet = pstmt.executeQuery();
iconName = myResultSet.getString("iconname");
myUpload.initialize(pageContext);
myUpload.downloadField(myResultSet,"icon","application/x-msdownload", iconName);
%>
One more thing. The error occurs only when I try to execute query retrieving blob data. The same set of statements works fine for simple text or numbers.
Please help

When you read a BLOB with ORACLE,
you have to lock the corresponding row.
This means that...
- the connection must not be in "AUTO COMMIT" mode
- you have to do a "SELECT ... FOR UPDATE"

Transitioned from an older G5 Pro to a new iMac. My Final Cut files are on a 2T WD external HD. When I try to boot I get a "General Error 41" and files do not load. Took the WD to the Apple Store and tried it on one of their iMacs...it works OK. Ideas?

Transitioning from an older G5 Pro to a new iMac. My Final Cut Express files are on a 2T WD external HD. When I try to load a project to the iMac I get a "General Error 41" and the files do not load. Took the WD the Apple Store and tried it on one of their iMacs...it works fine. The problem seems to be in my new iMac, other WD's with different files load OK. Any ideas?

Hi
Can it be so that You try to boot a G5 (Power) Mac from one external hard disk - then try to boot an INTEL Mac from same external Mac.
WILL NOT WORK - It's not just the Mac OS Extended formation that plays a part here - they have to be formatted differently to be bootable on each system.
I don't think there is any solution to this AT ALL.
When You format a hard disk.
• Select Partitions
• Under the graphic representation to the left there is an Alternative button
Here You select if it's supposed to be Bootable on a Power CPU or INTEL-CPU
No other possibilities.
Yours Bengt W

General error when exporting to Quicktime from FCE

I've built a slideshow with still photos, text, and audio. I've done this at least 20 times. When I start exporting to Quicktime, as I want to burn a dvd in iDVD, the export stops at 27% completed and I get a "General Error". there is no explanation. I've rendered the single sequence many times and it says ok. It plays fine in FCE but won't export to Quicktime. How do I correct the problem?

I think I had the same problem that you are now having. I would get unexpected errors when trying to:
1) Log and Transfer videos to external hard drives.
2) Save my exports to an external Hard Drive.
3) Copy large video files to the External Hard Drive.
Assuming that you are using an external hard drive, chances are that isn't formatted correctly. It cannot be formatted in FAT32 or else large files (usually video) over 4GB cannot transfer. It may be that the file you are trying to export is larger than 4GB. If it is currently formatted FAT32 it needs to be formatted to Mac OS Extended. Hope I was of some help.

'general error' when trying to get clip from browser to viewer

I'm trying to put together a short instructional video (a kind of 'quick intro' on what a particular website is all about).
Some clips in the video consist of screen captures (made with iShowU) while others are 'live' from a firewire camcorder.
There's no problem with the camcorder clips. All going according to plan there.
However, *when I try to get the screen grab clips from the browser to the viewer (to mark in/out points, etc), I get a 'general error' message followed in quick succession by an 'out of memory' message*. (I have 8GB ram so I'm sure memory's not the issue.)
I can drag the screen grab clips from the browser directly to a sequence in the timeline, but not to the viewer.
Neither quitting FCP nor logging out (and back in again) fixes the problem. (BTW, I'm working with a PAL setup on the camera and am capturing in PAL dimensions in iShowU, if this has any relevance here.)
I'm tearing my hair out... Maybe it's something very simple that I'm doing wrong? *Any ideas on how I might get the screen grab clips from the browser to the viewer?*
TIA.
Hugh

Sounds like iShowU may be writing a less-than-valid QuickTime file.
If you can successfully drag one of these items into the timeline, I'd drag it in and then File->Export->QuickTime Movie... checking the Make Movie Self-Contained box. If this works and you have a lot of clips you might try dragging them all into a timeline and then saving them as one big movie. Sounds like they're not that long so such an approach shouldn't get you into FCP performance problems.
Another approach would be to open each movie in QuickTime and do a Save As... with the "Save as self-contained movie" option.
Either way these will probably write a MOV file that FCP will be happy with.
Good Luck!
-Joe

When I export from the timeline in Final Cut Pro HD, I get a general error message

When I export from the timeline in Final Cut Pro HD, I get a general error message and the export quits. Any ideas on a fix?

Also, if I remember correctly, Final Cut Pro HD was version 4.5. Is this what you are running?
If so, what version of OSX and Quicktime are you running?
x

Had prepaid visa on my account and now want to use Itunes card and will not work how do you delete visa card from my account

please help how do you delete visa from my account? I put in Itunes card and it shows my 15.00 credit but cannot download tunes. What do I need to do? I think visa card is issue

I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/

General Error (49) when exporting to Quicktime from FCE HD

I don't know what a "General Error (49)" is or how to fix it.
Any insight that can help me with a successful export would be appreciated.

"There's about 15GB free on the drive"
Right there could well be a problem.
DV uses about 13 gig an hour other formats even more. If the Timeline is over an hour you will have to sort something regards space. Over full drives are not a good idea in any case. Many consider drives 80% full to be just that.
Another option to explore is a faulty render file/s. Try deleting them and re-render if the drive option fails you.
Al

Java.sql.SQLException: General error

Hi i got this error message:
java.sql.SQLException: General error
at sun.jdbc.odbc.JdbcOdbc.createSQLException(Unknown Source)
at sun.jdbc.odbc.JdbcOdbc.standardError(Unknown Source)
at sun.jdbc.odbc.JdbcOdbc.SQLExecDirect(Unknown Source)
at sun.jdbc.odbc.JdbcOdbcStatement.execute(Unknown Source)
at sun.jdbc.odbc.JdbcOdbcStatement.executeUpdate(Unknown Source)
at PersonFrame.actionPerformed(PersonFrame.java:1155)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$ForwardActionEvents.actionPerformed(Unknow
n Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Sour
ce)
at java.awt.Component.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
my code is:
while (rs.next())
String recnumber = rs.getString("Person_ Record_ Number");
int reccc=Integer.parseInt(recnumber);
if (Integer.parseInt(FamilyTree.rowselected)==reccc && AddPersonn!=0)
System.out.println ("record in table "+reccc);
System.out.println ("record selected "+FamilyTree.rowselected);
str.executeUpdate("INSERT INTO Person " +
"VALUES ('"+nameofperson.getText()+"','"+SurnameOfPersonTxt.getText()+"','"+Bday+"','EMPTY','"+DateOfDeathTogether+"','EMPTY','EMPTY','"+phone+"','"+genre+"','"+Country+"','"+FamilyTree.rowselected+"','"+Nicknametxt.getText()+"','"+Filename+"','"+BioFile+"','"+city+"','"+postal+"','EMPTY','empty','"+TimeOfBirth+"','EMPTY')");
setVisible(false);
System.out.println(Filename);
LINE 1155 that the error message says is line :str.executeUpdate("INSERT INTO Person " +
<<<PersonFrame.actionPerformed(PersonFrame.java:1155)>>>>>
also note that i didn't include a try statement here (int reccc=Integer.parseInt(recnumber) because recnumber since is created holds the value 5000 so there is no need
Also the output.. of
System.out.println("INSERT INTO Person " + "VALUES ('"+nameofperson.getText()+"','"+SurnameOfPersonTxt.getText()+"','"+Bday+"','EMPTY','"+DateOfDeathTogether+"','"+PlaceOfDeath+"','"+address+"','"+phone+"','"+genre+"','"+Country+"','"+FamilyTree.rowselected+"','"+Nicknametxt.getText()+"','"+Filename+"','"+BioFile+"','"+city+"','"+postal+"','"+Causeofdeath+"','"+PlaceBurried+"','"+TimeOfBirth+"','EMPTY')");
is:
INSERT INTO Person VALUES ('fgfgff','dfdgfd','2/1/1988','EMPTY','Person Is Alive','null','EMPTY','EMPTY','Male','EMPTY','0560','dasfds','EMPTY','EMPTY','EMPTY','EMPTY','null','null','EMPTY','EMPTY')
and my table gets only text values...
Any Help Will Be Greately Appreciated
Thanks
Nick .s

You cannot do two thing at the same time with the same statement (while your ResultSet is open you are making an insert), try using a separate Statement that the one you used for the query for the insert. If that doesn't work, make a new connection, that will do it.
If you were using a separate statement then I'm sorry, I couldn't tell from your code. I'd had a similar problem and that's the way I solved it.

I am getting Error! java.sql.SQLException:General error

hi every body,
I struck with this error , can any one suggest in solving this.
I had a table in oracledatabase ,i have successfully created a table and inserted clob column with an attachment like xxx.txt.
table format----> id and text columns
Now my question is to retrieve that data and store it in local disk i am getting this error
import java.io.*;
import java.sql.*;
//import java.sql.SQLException;
public class Cread {
public static void main(String[] args) throws ClassNotFoundException,IOException,SQLException {
try {
Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
Connection cn=DriverManager.getConnection("jdbc:odbc:sivadsn","scott","tiger");
Statement s = cn.createStatement();
ResultSet rs=s.executeQuery("Select text from ram where id=10");
if(rs.next()){
FileOutputStream file=new FileOutputStream("c:/store.txt");
InputStream fin=rs.getBinaryStream(1);
int c;
while((c=fin.read())!=-1){
file.write(c);
fin.close();
s.close();
rs.close();
catch(IOException e){
e.printStackTrace();
System.out.println("Err:"+e);
I am getting the error as
java.sql.SQLException: General error
at sun.jdbc.odbc.JdbcOdbc.createSQLException(Unknown Source)
at sun.jdbc.odbc.JdbcOdbc.standardError(Unknown Source)
at sun.jdbc.odbc.JdbcOdbc.SQLExecDirect(Unknown Source)
at sun.jdbc.odbc.JdbcOdbcStatement.execute(Unknown Source)
at sun.jdbc.odbc.JdbcOdbcStatement.executeQuery(Unknown Source)Error! java.sql.SQLException: General error
at attach.Clobread.main(Clobread.java:30)

That usually means something is wrong with the syntax of your sql.
As a guess 'text' is probably a keyword and shouldn't be used as a field name. It is possible that the same is true for 'id'

General Error while exporting QT

The last couple of projects I've done have been online conforms to HD 10bit uncompressed.
After finishing all of my tweeks, I wish to output a master Quicktime. As usual I place my in and out markers at the beginning and end of my timeline, and select Export to QuickTime Movie. I select current settings and make self contained. I target my XRAID with better than 1.5 TB available.
I've had both of these project fail well into the output process. All FCP says is "General Error". After a little research I discover that I'm not the only one with this problem. I tried trashing all of my FCP prefs and trashing my render files and re-building them.
If I Export to Compressor, the entire timeline will output without failing.
So, why is this happening? and... If I have a 1920x1080 23.98p 422 10bit uncompressed timeline and I export thru Compressor set to transcode to the very same settings. Is my video compromised in any way?
My latest piece is about 60 minutes, it appears to fail while halfway done. The previous one was 20 minutes and failed earlier.
Intel 8 core 3.0Ghz, 6 Gig of RAM, OSX 10.5.5, QT 7.5.5, FCP 6.0.5, Kona3 (v6 software)
STeve

I eventually found a couple of clips 3/4s into my timeline that were fixes from Color. They were rendered out in an AJA YUV codec instead of the normal Uncompressed 10bit 422 codec. Although they looked fine, they were the fly in the ointment. When I ran the two offending clips out thru Compressor and replaced them in the timeline, the entire project exported in one go.
I wish FCP would do a better job of informing what and where the problem is, instead of the "General Error" message.
STeve

I had a visit from General Error

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