I had Adobe Pro IX, but I misplaced the CD... I just bought Adobe Pro XI, where is the covert to OCR,
I had Adobe Pro IX, but I misplaced the CD... I just bought Adobe Pro XI, but I can not see how to OCR an Adobe file... Where is it, or do I need to get some sort of a subscription? Is if possible to buy a replacement for my Adobe IX file because I'm sure I registred it... Let me know...
Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha
Similar Messages
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i mean it is the same brand i only use apple products, there should not be inconviniences like this being from the same brand, if it is a different brand like windows or whatever i understand but in this case is different i think
Contact Apple
http://www.apple.com/emea/support/itunes/contact.html -
I thought elements were simple but maybe it is just me. Having problems moving photos from iphoto to elements
Duplicate post; see:
had a windows computer with my element 7. Now just bought a Mac OSX version 10.9.2 what would be the best photoshop elements for this machine. I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot -
Hi I had this problem before and you helped fix it. I just bought an updated Iphone and now it says my itunes purchases are disabled. They also put spelled my name wrong and I do not have any mail coming thru. Please help me!!!!
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If your account is disabled (I assume that it what you mean by 'my itunes purchases are disabled') then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
If you aren't receiving the email to your rescue email account then you can contact iTunes Support / Apple in your country via this page and see if they can enable it : http://support.apple.com/kb/HT5699
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
Not sure what you mean by 'they also spelled my name wrong' - where are you seeing it ? Your name should be appearing how you entered it. -
I had an itunes card but i think the credit expired
I had gotten an itunes card from my family, and I had almost used all the credit but stoped for a while at $2.26. I came back on today to use up the credit and when I clicked the "buy song" button, It said something about the credit needing to be refreshed and to click "ok", then try it again. I hit "ok" and I look where the credit is when your using a itunes card and the little "2.26" wasnt there anymore. Is my credit still there or what???
Windows XPFirst, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your card.
If you're sure you are using the correct account and that you're logged in to the iTune Store, go to the Purchase History and review your purchases to make sure that you should indeed have a balance left. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error can usually be corrected by logging out of the iTunes Store and then back in.
If you confirm that you should have balance left but the iTunes Store isn't showing it correctly, send a message to the iTunes Store customer service department through the form at the bottom of their web page and explain the problem to them.
Good luck. -
How do I unlock the screen on my mini Ipad which is stuck on landscape? I have a green tick in 'lock rotation which I cannot remove. it asys 'use slide switch to ......., but where is the slide switch?
What version of iOS do you have on your iPad (Settings > General > About > Version) ? Depending upon the version that you have you may have a Settings > General > Use Side Switch To setting on your iPad :
In the above image the switch on the side of the iPad above the volume control will rotation lock - so putting that side switch 'on' on the side of your iPad will give you an image of 'rotation lock' in the middle of your iPad's screen for a second or so :
and you should get a lock symbol at the top of the screen next to the battery indicator, and putting the switch 'off' will give an unlocked image in the middle of the screen :
and the lock symbol will disappear from the top of the screen.
If you have the 'mute' option ticked on the above image then you will get a bell icon with/without a line through indicating whether you've muted/unmuted notifications.
As there is only one side switch and 2 things that it could control, the function that the switch isn't controlling (i.e. the unticked option in my first image on this reply) will be controlled (if your iPad is on iOS 5 or 6) via the left-hand end of the iPad's taskbar (double-click the home button to open the taskbar and the slide that taksbar to the right), or (if your iPad is on iOS 7) via Control Centre (swipe up from the bottom of the screen to open it) -
please help me my iphone doesn't work.
Sorry, but the warranty on the iPhone is country-specific (or, in the case of an EU iPhone, specific to the EU). An Australian iPhone can be serviced only in Australia. You'll have to ship it to someone you know back in Australia to take or send it to Apple or an authorized service center. Once repaired, if you're going to be living in Italy for any length of time, I'd suggest selling the iPhone to someone in Australia and purchasing on there in Italy so you have local service and support.
Regards. -
HT1222 Order Number: MH9Q3JV3GB but at 18/02/2012 I just bought a song for 1,29€!!
Number: MH9Q3JV3GB: 7,99€. But at this day (18/02/2012) I jus bought a song for 1,29€!!!!
Contact the iTunes store support at:
expresslane.apple.com -
Airplay from the imac was working fine, adding an iphone 5s to the set-up seems to have led to it not working properly from either device - it skips sections and then drops the connection. Any idea how to fix?
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device. -
I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
I had Adobe 9 Standard on the old. But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro. Perhaps this Pro version is the problem.
Anyway, can you point me to a way to install Adobe on my new PC?You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.
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i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever
Hi there,
Please try the solution posted here App doesn't open | Progress wheel spins continually
^Ani -
I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version. I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available? Will I need to go back even further? Thanks
Upgrading from iPhoto 8 to iPhoto 9 requires a purchase. There are two ways to get to iPhoto 9:
1 - purchase a copy of the iLife 11 disk from a 3rd party retailer like Amazon.com or eBay.com.
2 - if your MBP meets the requirements upgrade you system for free to Mavericks. Then you can purchase the latest iPhoto version, 9.5.1, from the App Store.
OT -
I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??
Have you opened Acrobat and gone to Help>Updates to get an updated install?
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I have apple macbook pro mid 2009 ... my hard disk stopped working and i had mac os 10.6.8 in it ... i bought a new hard disk drive but i didn't have my CD so i installed my friend's mac os 10.5.8 in the new hard disk ... i want to get my previous 10.6.8 back ... hope there is a way to do so
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply. -
Is it possibe to get an adobe acrobat 6.0 pro setup file if you have misplaced the setup disk?
Is it possibe to get an adobe acrobat 6.0 pro setup file if you have misplaced the setup disk? I need to repair the software on my computer.
Hi Levi,
I am sorry to inform you that Adobe Acrobat 6.0 Pro is an outdated version, Adobe doesn't support it & the download link doesn't exist anymore.
Regards,
Aadesh
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