I had all my iTunes music backed up onto a hard drive; but the hard drive was stolen along with all the files I backed up onto it. However, the songs I had in iTunes still show up (I just can't play them.) Would it let me get them back?

I had all my iTunes music backed up onto a hard drive; but the hard drive was stolen along with all the files I backed up onto it. However, the songs I had in iTunes still show up (I just can't play them.) If I were to use iCloud, would it still take those songs and let me listen to them (and maybe re-download them?) Or am I out of luck?

Open iTunes, go to the iTunes Store, and then go to Purchased on the right hand side under Music Quick Links.
You can re-download all the songs, apps, or books you have previously purchased.
I'm not sure if this is a requirement, but just in case, make sure you download the latest version of iTunes (v10.3) too.

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Please help me! My MacBook was stolen along with an external hard drive that had all my photos of my children on them. I hadn't backed to iCloud or backed anywhere else. I am distraught. No find my mac either...help...please...

Please help me! My MacBook was stolen along with an external hard drive that had all my photos of my children on them. I hadn't backed to iCloud or backed anywhere else. I am distraught. No find my mac either...help...please... Some programmes are still running like drop of and Skype... Is it all over?!?

Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

HT1420 One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

Deauthorize all.
Then authorize the active computers.

My ipod was stolen along with my computer , can i get my apps back ?

my ipod was stolen along with my computer , can i get my apps back ?

Download Past Purchases
http://support.apple.com/kb/HT2519

Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?

Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?

Hi,
We would like to investigate what's going on but we will need more information from you. Please open a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch.

HT204053 I have changed my apple ID, but the account info on iCloud is still showing my old ID. How do I change the account name/ID for iCloud?

I have changed my Apple ID but the account info on iCloud is still referencing the old ID. How do I change the iCloud account details?

If you simply renamed your ID, you can go to Settings>iCloud and tap Delete Account. This will delete the account from your phone (but not from iCloud) as well as any synced data. But provided you are signing back into the same account (just with a new name) it will be synced back to your device when you sign back in. Then set up your iCloud account with the new ID name and turn syncing back on. If you have photos in your photo stream album that are older than 30 days that you don't have anywhere else, you will need to save these to your camera roll before deleting the account. To do this, open your photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos to select them, tap Share, then tap Save to Camera Roll.
If, however, you are changing to a new ID you'll have to delete the account, create a new account with the other ID, and migrate your data to the new account. To do this, first go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (Be sure to save any photo stream photos to your camera roll prior to deleting the account, as mentioned above.) Next, set up a new iCloud account using your new ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.

My computer was stolen along with my ipod, just got a new computer and I would like to get my purchase itune stuff how do I do that.

how can I get my itune stuff back my computer was stolen and I want to replace what i lost.

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

HT1473 It seems like many commercial music CDs won't import into iTunes (copy protection?), so you can only play them from the disc, not your other devices. Am I missing something?

More and more commercial music CDs won't seem to import into iTunes - they just spin, falter, and spit out. I would think I had a setting wrong except older CDs load with no problem. I'm guessing there's copy protection on the newer ones, which seems unfair if you want to, say, buy a CD that has bonus material not available via iTunes (and then have to buy the regular material again on iTunes). Is there a way around this? An easy fix so I can keep buying CDs when I want to? I know it's a technology that's on the way out, but it's not gone yet.

Audio CD copy protection is relatively rare. I doubt its use is on the increase as it would be just one more nail in CD's coffin. On the few occasions I've bought CDs that won't rip I've gone straight back to the store for a refund. If the drive is attempting to read at max. speed it might help to force it to read slower (if indeed you have that as an option) and it may help to switch the error correction mode.
tt2

I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back. Now everything is in the cloud, and I can't play them and cannot make a cd. Please explain how I can get

I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back. Now everything is in the cloud, and I can't play them and cannot make a cd. Please explain how I can get my library out of the cloud and keep them on my computer so they are available when I want them? Wow.......why have you made everything so difficult now?

SKF5656 wrote:
I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back.
No you didn't.
Now everything is in the cloud
Except for anything you did not purchase in iTunes Store.
Only you iTunes purchases are in the cloud.
Reada the article that brenden dv posted to copy your iTunes library to new computer.

My laptop was stolen and with it my itunes, all of my music (including non-apple downloaded content) is still on my iphone 5, how can I transfer the files to my new laptop which is authorised to the same apple ID?

my laptop was stolen and with it my itunes, all of my music (including non-apple downloaded content) is still on my iphone 5, how can I transfer the files to my new laptop which is authorised to the same apple ID?

See this user tip for recovering the media from the iPhone: https://discussions.apple.com/docs/DOC-3991

I switched my iPod Nano from a PC to my macbook air. The info and iTunes still shows it as a windows device, just want to confirm that is ok. Next issue, which is, as usual, my wrongdoing. When I locked my iPod it used to show the time, pls advise

Hello to my always excellent community who always gives me the right answers. I switched my iPod Nano library from my PC to my new macbook air with the help of an excellent and courteous gentleman. The info on my Ipod and on iTunes still shows my Ipod Nano as a windows device, just want to confirm that is ok. Next issue, which is, as usual, is prob my wrongdoing. When I locked my iPod it used to show the time of day, don't even know how I got it to do that and can't remember if it stopped doing so before or after the swith. Can anyone please advise or help? I hope Thank you and if you do reply, thank you in advance for my lack of tech terms and look at my username

I see that there are a lot of views and no replies, so it's clearly a user issue...SHOCKER!!!
In trying to figure out the above; I stumbled upon the link below which taught me how to change/update my iPod Nano to show Version 1.0.2. Mac rather than the windows version 1.x.xPC it was still showing after I transferred my itunes library from my old pc to my new macbook air......I didn't dowlnload the iPod updater 2006-06-28 for Mac and once I did....whoa!!! I got my calendar and reminders on my nano now it's like a new toy all over again, just follow the steps in the below article, if I can do it, a 2 year old can
http://support.apple.com/kb/HT1339?viewlocale=en_US&locale=en_US

ITunes shows the music and audiobooks I've loaded to my iPod Touch, but they do not show up when I try to play them.

iTunes shows the music and audiobooks I've loaded to my iPod Touch, but they do not show up when I try to play them. I reconnect to iTunes and it shows the music and books as being loaded on my iPod.
Sometimes the audiobook will play, then disappear from iPod's play menu after I reconnect to iTunes and load more music. I've got plenty of free memory, and iTunes shows the files still on iPod.
....or should I just roll it back to iOS 5... never had these kinds of issues with the old OS.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all AB and resync
To delete all ADgo to Settings>General>Usage>Storage>Manage Storage>AB and try deleting them from there
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

I have the iPhone 5 and have with 6.0.1 software version. Although I had them when I moved from iPhone 4 to the 5, the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them. They are still listed though.

I have the iPhone 5 and have with 6.0.1 software version. Although I had them when I moved from iPhone 4 to the 5 (could play them), the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them. They are still listed in the iTunes library. When I look in the Summary for the iPhone, it shows Audio as only .16 GB - I have over 5 GB of songs, so what gives?
P.S. When I look at my Playlists most of the songs are greyed out. However, at the bottom of the list there is a cloud icon with a downward facing arrow. When I click on it each song starts to "load" and after a few minutes I have the songs back on in the list. I have to do this to all my playlists (I had over 100) in order to get access to all my songs. Then I did a sync and it happened again!
I use iCloud for documents and some other things (calendar, contact, etc.) but am not aware that I have anything music-wise in the cloud. Any thougnts?

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID and PW?
Thank you so much

If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

I have disable all Add-ons - I've reinstalled FireFox 6 three time and it repeatedly locks up and slide shows fail to load. I have all of the proper Flash and Shockwave type Add-ons. I just can't resolve the problem.

I have tried disabling all Add-ons.
I've reinstalled FireFox 6 three time.
Slide show pics fail to load.
I have all of the proper Flash and Shockwave type Add-ons.
I just can't resolve the problem.
Yet my browser repeatedly locks up

Sending a solution that I have already tried is of no help, but I tried them all again, reloading works sometimes, I have seen in the past that others have had this problem also, of pages not completely loading. So I don't see how you can say I am the only one. When I first started using Firefox it worked great but now it doesn't, one of the updates caused this problem. I guess it's back to IE as it works fine now.

I had all my iTunes music backed up onto a hard drive; but the hard drive was stolen along with all the files I backed up onto it. However, the songs I had in iTunes still show up (I just can't play them.) Would it let me get them back?

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